Quantum QXS G2 Series, Hardware Installation And Maintenance Manual, Page: 155 / 246

Troubleshoot/Problem Solving 143
NOTE: These steps are a general outline of the replication setup. Refer to the following manuals for
more information about replication setup:
• See the QXS G2 Disk Management Utility User Guide for procedures to setup and manage
replications.
• See the QXS G2 CLI Reference Guide for replication commands and syntax.
• See the QXS G2 Event Descriptions Reference Guide for replication event reporting.
IMPORTANT:
Controller module firmware must be compatible on all systems used for replication.
For license information, see the disk management utility (GUI).
Diagnostic Steps for Replication Setup
The tables in this subsection show menu navigation for virtual replication using the disk management
utility (GUI).
Using the Replication Feature
Can you successfully use the replication feature?
Table 29 Diagnostics for Replication Setup: Using the Replication Feature
Answer Possible reasons Action
Yes System functioning properly. No action required.
No The replication feature is not
licensed on each RAID chassis
used for replication.
Verify licensing of the optional feature per system:
• In the Home topic in the disk management utility (GUI),
select Action > Install License .
• The License Settings panel opens and displays information
about each licensed feature.
• If the replication feature is not enabled, obtain and install a
valid license for this feature.
• See the
QXS G2 Disk Management Utility User Guide
for
license information.
No Compatible firmware revision
supporting the replication
feature is not running on each
system used for replication.
Perform the following actions on each system used for virtual
replication:
• In the System topic, select Action > Update Firmware .
• The Update Firmware panel opens. The Update Controller
Modules tab shows firmware versions installed in each
controller.
• If necessary, update the controller module firmware to
ensure compatibility with the other systems.
• For more information on compatible firmware, see the topic
about updating firmware in the
QXS G2 Disk Management
Utility User Guide.