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Quantum DXi6900, Field Service Manual

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Chapter 1: Basic Operations
DXi6900 G2 Node

Quantum DXi6900 G2 Field Service Manual

12

Figure 8: 

DXi6900 G2 - Optional 10 GbE Port LEDs (Optical or Twinax)

Item

Description

1

Port 1

2

Port 2

3

Link indicators

4

Activity Indicators

Node 10 GBaseT Ethernet Port Indicators

Each 10 GBase-T port on the DXi6900 G2 Node rear panel has two LED indicators (see 

Figure 9 on the 

next page

):

Link indicator

 

l

Off

 - Indicates the port is not connected to the network.

 

l

Green

 - Indicates the port is connected to the network at maximum speed (10 

Gbps).

 

l

Amber

 - Indicates the port is connected to the network at less than its maximum 

port speed.

Activity Indicator

 

l

Blinking green

 - Indicates network data is being sent or received.

Summary of Contents for DXi6900

Page 1: ...6 68448 05 Quantum DXi6900 G2 with DXi 3 4 0 Software Field Service Manual ...

Page 2: ...shable violation of the law TRADEMARK STATEMENT Artico Be Certain and the Q brackets design DLT DXi DXi Accent DXi V1000 DXi V2000 DXi V4000 FlexTier GoVault Lattus NDX the Q logo the Q Quantum logo Q Cloud Quantum and the Q brackets design the Quantum logo Quantum Be Certain and the Q brackets design Quantum Vision Scalar StorageCare StorNext SuperLoader Symform the Symform logo and design vmPRO ...

Page 3: ...ndicators 9 Node 1 GbE Ethernet Port Indicators 11 Node 10 GbE Ethernet Port Indicators 11 Node 10 GBaseT Ethernet Port Indicators 12 Node Power Supply Indicators 13 DXi6900 G2 Array and Expansion Modules 14 DXi6900 G2 Array and Expansion Module Front Panel Features and Indicators 15 Array and Expansion Module Hard Drive Carrier Indicators 17 Array Module Rear Panel Indicators 17 Quantum DXi6900 G...

Page 4: ... Connecting to the System Node Using the iDRAC Port 30 Connecting to the System Node Using the Serial Port 32 Connecting to the System Node Using Santricity 32 Accessing the DXi6900 G2 Service Menu 33 Hardware Configuration Menu 33 Serial Number Menu 39 Install Application Software Menu 41 More Tools Menu 41 Pick to Order PTO Menu 42 Gathering Collect Logs 42 Collect Log Remote Management Console ...

Page 5: ...53 Configuring the Tag Retention Period 54 Configuring Continuous Replication 54 Retrieving a Crash Dump File 54 Accessing the Crash Dump File 55 Using WinSCP to Compress and Transfer the Crash Dump File 56 Transferring the Crash Dump File 58 Chapter 3 FRU Removal and Replacement Procedures 61 Hot Swappable Parts 62 Opening and Closing the Node 64 Opening the DXi6900 G2 Node 64 Closing the DXi6900...

Page 6: ...orage Controller 106 Replacing the Integrated Storage Controller 107 Replacing the Node Integrated Storage Controller Battery 114 Obtaining a Replacement Integrated Storage Controller Battery 114 Replacing the Integrated Storage Controller Battery 115 Replacing the Node Network Daughter Card 117 Obtaining a Replacement Network Daughter Card 117 Replacing the Network Daughter Card 118 Replacing a N...

Page 7: ...ement Drive in an Array or Expansion Module 156 Replacing Array or Expansion Module Power Supplies 157 Obtaining a Replacement Array or Expansion Power Supply 158 Replacing an Array or Expansion Power Supply 158 Replacing an Array Module Controller 161 Obtaining a Replacement Array Module Controller 161 Replacing an Array Module Controller 162 Replacing an Array Module BBU 165 Obtaining a Replacem...

Page 8: ...the PCIe Card Holder 181 Removing and Installing the Cable Retention Bracket 182 Removing and Installing the Information Tag 184 DXi6900 G2 Replacement Cables 187 Chapter 4 BIOS Settings 188 Updating the DXi6900 G2 BIOS 188 Required DXi6900 G2 BIOS Settings 188 Chapter 5 Cabling Diagrams 194 DXi6900 G2 Cabling Diagrams 194 ...

Page 9: ...Configuration l Web interface l Basic troubleshooting l Service menus and FRU replacement Audience This manual is written for Quantum DXi6900 G2 field service engineers Note It is useful for the audience to have a basic understanding of UNIX and backup recovery systems Quantum DXi6900 G2 Field Service Manual ix ...

Page 10: ...hasizes important information related to the main topic Caution Caution indicates potential hazards to equipment or data WARNING Warning indicates potential hazards to personal safety l Right side of the system Refers to the right side as you face the component being described l Left side of the system Refers to the left side as you face the component being described l Data sizes are reported in b...

Page 11: ...Preface Quantum DXi6900 G2 Field Service Manual xi Contacts For information about contacting Quantum including Quantum office locations go to https www quantum com aboutus contactus index aspx ...

Page 12: ...sts update contact information add attachments and receive status updates via email Online Service accounts are free from Quantum That account can also be used to access Quantum s Knowledge Base a comprehensive repository of product support information Get started at https www quantum com customercenter l StorageCare Guardian Securely links Quantum hardware and the diagnostic data from the surroun...

Page 13: ... G2 Field Service Manual xiii Worldwide End User Product Warranty For more information on the Quantum Worldwide End User Standard Limited Product Warranty https www quantum com serviceandsupport warrantyinformation index aspx ...

Page 14: ...ning On and Shutting Down the System 21 Accessing Remote Management 23 Locating DXi6900 G2 Serial Numbers 25 Basic Operations Overview This chapter describes the hardware features and basic operation of DXi6900 G2 systems and includes the following sections l DXi6900 G2 Node on page 3 l Array and Expansion Modules l Turning On and Shutting Down the System on page 21 l Accessing Remote Management o...

Page 15: ...ormation tag on the front of the Node see Figure 1 below Note This field service manual is for DXi6900 G2 models only for DXi6900 G1 models refer to the Quantum DXi6900 G1 Field Service Manual 6 68164 02 l The DXi6900 G2 information tag includes G2 in the part number see Figure 2 below l The DXi6900 G1 information tag does not include G1 in the part number see Figure 3 on the next page Figure 1 DX...

Page 16: ... one Node The DXi6900 G2 Node has a series of LED indicators and buttons located on the front and back of each component l Node Front Panel Features and Indicators below l Node Rear Panel Connectors on page 6 l Node Hard Drive Carrier Indicators on page 9 l Node 1 GbE Ethernet Port Indicators on page 11 l Node 10 GbE Ethernet Port Indicators on page 11 l Node 10 GBaseT Ethernet Port Indicators on ...

Page 17: ...Xi6900 G2 Node Quantum DXi6900 G2 Field Service Manual 4 New DXi Bezel A new DXi bezel is available Please contact your account sales manager to purchase additional new bezels Figure 4 DXi6900 Node Front View 1 2 3 4 5 6 7 8 9 10 ...

Page 18: ...To shut down the Node in the event of an emergency press and hold the power button for 4 seconds Warning This may result in data loss and may cause a delay on next startup due to a blockpool verify operation 2 System identification button Press to toggle the system ID on and off The identification buttons on the front and rear panels can be used to locate a particular system within a rack When one...

Page 19: ...es each item Note Refer to the port numbering labels on the back of the Node chassis to help you determine the correct port connections Caution Do not disconnect any SAS cables from the Node during normal system operation Unplugging a SAS cable while the system is powered on may result in data loss 10 GbE Cable Types Depending on the configuration Quantum DXi6900 G2 systems support one of the foll...

Page 20: ...e supported switches during the purchase configuration process and if the Twinax cables supplied by Quantum are not compatible with your switch then you will need to provide your own compatible Twinax cables from your switch vendor Be sure to have these available before the system installation takes place Figure 5 Node Rear View DXi6900 G2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Table 1 Rear Panel Con...

Page 21: ...et or path to tape VTL ingest read Fibre Channel Table 2 on the next page lists all DXi6900 G2 configuration options 6 System identification button Press to toggle the system ID on and off The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the LCD panel on the front and the system status indicator on ...

Page 22: ...lot 7 Not Used 2 x 16 Gb Fibre Channel Not Used Not Used 2 x 16 Gb Fibre Channel 2 x 16 Gb Fibre Channel 2 x 16 Gb Fibre Channel 2 x 16 Gb Fibre Channel 2 x 16 Gb Fibre Channel 2 x 10 Gb Ethernet Not Used Not Used 2 x 10 Gb Ethernet Not Used 2 x 10 Gb Ethernet 2 x 10 Gb Ethernet 2 x 10 Gb Ethernet 2 x 10 Gb Ethernet 2 x 10 Gb Ethernet 2 x 16 Gb Fibre Channel Not Used 2 x 10 Gb Ethernet 2 x 16 Gb F...

Page 23: ... preparing for removal l Blinks green amber and off Drive predicted failure l Blinks amber four times per second Drive failed l Blinks green slowly Drive rebuilding l Steady green Drive online l Blinks green three seconds amber three seconds and off six seconds Rebuild aborted Note If a drive fails you will be notified by a service ticket in the remote management console see Service Tickets Cautio...

Page 24: ...tes network data is being sent or received Figure 7 DXi6900 G2 Node 1 GbE Ethernet Port LEDs 1 Link Indicator 2 Activity Indicator Node 10 GbE Ethernet Port Indicators Depending on the configuration Quantum DXi6900 G2 systems include a 10 GbE adapter card dual optical or Twinax ports The 10 GbE adapter with dual optical or Twinax ports has two LED indicators for each 10 GbE port see Figure 8 on th...

Page 25: ...Port Indicators Each 10 GBase T port on the DXi6900 G2 Node rear panel has two LED indicators see Figure 9 on the next page Link indicator l Off Indicates the port is not connected to the network l Green Indicates the port is connected to the network at maximum speed 10 Gbps l Amber Indicates the port is connected to the network at less than its maximum port speed Activity Indicator l Blinking gre...

Page 26: ...alid power source is connected to the power supply and that the power supply is operational Flashing amber Indicates a problem with the power supply Flashing green When hot adding a power supply this indicates that the power supply is mismatched with the other power supply Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed ...

Page 27: ...d to provide additional capacity backup data storage for the DXi6900 system Each DXi6900 G1 G2 Array or Expansion module contains 12 drive carriers and provides 34 TB of licensable storage The DXi6900 G2 can include 1 or 2 Array modules RBODs Array modules connect to the Node and contain dual RAID controllers which provide storage management logic The DXi6900 G1 G2 includes 0 to 13 Expansion modul...

Page 28: ...rray and Expansion Module Front Panel Features and Indicators l Array and Expansion Module Hard Drive Carrier Indicators l Array Module Rear Panel Indicators on page 17 l Expansion Module Rear Panel Indicators on page 20 DXi6900 G2 Array and Expansion Module Front Panel Features and Indicators LED indicators and buttons are located behind the optional rack bezel on the front of the Array modules R...

Page 29: ...ns Item Button LED Description 1 Enclosure locate white Indicates the location of the enclosure within the system 2 Service action required amber Indicates at least one of the components within the enclosure has detected a fault 3 Over temperature amber Indicates the environmental temperature has reached an unsafe level 4 Power green Indicates the enclosure has main power 5 Standby power green Ind...

Page 30: ...rom the array for service Drive fault amber Solid The hard drive has failed and a service ticket is created Contact Quantum customer support Blinking Drive volume or Array module locate function Drive active LED green Solid No activity on the hard drive Blinking There is activity on the hard drive Note It is normal to see drive activity even when the DXi is not reading or writing data Caution Do n...

Page 31: ...2 13 14 15 16 17 18 19 1 1 2 2 3 3 3 4 4 Table 1 Array Module LEDs and Buttons Item Button LEDs Description 1 Ethernet link rate green Solid port speed 1000MB sec Off port speed 10 100MB sec 2 Ethernet activity green Solid link established Blinking indicates port activity 3 SAS host expansion fault amber Both Off cable unplugged Fault Off and Activity On all links operating Fault On and Activity O...

Page 32: ...requires attention Fault light will be on during power up and will turn off after self test sequence completes 9 Cache active green Solid unwritten data is stored in cache Blinking during AC power failure cache offload is occurring 10 Seven segment display green Displays tray ID and error code Displays 99 when the Array module is operating normally 11 USB Not used 12 Mini USB Not used 13 Reset swi...

Page 33: ...Lnk ID Diag Port 1 ID Diag Port 1 ID Diag Port 1 1 2 3 4 5 6 7 8 9 10 11 12 13 1 1 2 2 Table 1 Expansion Module LEDs and Buttons Items Button LED Description 1 SAS host expansion fault amber Both Off cable unplugged Fault Off and Activity On all links operating Fault On and Activity Off at least one link active and at least one link fault 2 SAS host expansion activity green Both Off cable unplugge...

Page 34: ...ing applied to the ESM 8 Seven segment display green Displays tray ID and error code Displays 00 when the Array module is operating normally 9 Standby power green Solid main DC power is off and 5V standby power is on 10 DC enabled green Solid DC power rails are within specified limits 11 Service action allowed blue Solid safe for Quantum field service to remove power supply from slot 12 Service ac...

Page 35: ...it until the seven segment display on the rear of the module displays 99 approximately 5 minutes 3 Press the power button on the front of the Node Wait for the system to boot before attempting to log on Note The system can take approximately 30 minutes to start up depending on the amount of installed storage capacity The system is now ready for operation Powering on the DXi6900 G2 Expansion Module...

Page 36: ... Remote Management Access the remote management console using a Web browser on a workstation that is on the same network as the DXi6900 G2 Supported Browsers Web browser software is not included with the DXi6900 G2 You must obtain and install it separately The DXi6900 G2 remote management console supports the following Web browsers l Mozilla Firefox 36 or later l Google Chrome 40 or later l Micros...

Page 37: ...a supported Web browser Then try again If you are still unable to access the Login window contact your administrator Note The default IP address is 10 1 1 1 The IP address can be changed during installation using the Getting Started Wizard or at a later time on the Network page 3 Select the login type and enter the corresponding password l Monitor Allowed to view information on the DXi6900 G2 remo...

Page 38: ...l number the Node serial number and the Expansion module serial number at various times System Serial Number You need this number to contact Quantum Support or to add a licensed feature Node Serial Number You need this number for a Node replacement component Expansion Module RBOD Serial Number You need this number for an Expansion module replacement component You can locate the system serial numbe...

Page 39: ...i6900 G2 Field Service Manual 26 Note The system serial number also appears on the location ID label that is affixed to the lip on the rear of the Node and each Expansion module Figure 16 DXi6900 G2 Node Information Tag 1 1 Information Tag Pullout with System Serial Number ...

Page 40: ...ed Sources and Replication Streams 50 Configuring the Number of OST Replication Streams 52 Configuring Tag Retention and Continuous Replication 53 Retrieving a Crash Dump File 54 Service Menus Overview The DXi6900 G2 provides Field Service Engineers with access to the Service Menu using the service port iDRAC port or serial port on the Node The Service Menu options are not available to the end use...

Page 41: ...Account Enabled Disabled Access root l Qa SmX7 DXi base software only install l Bs QwDa42 DXi after application software install Enabled after base only install Disabled after application software installed None administrator l password Note Changed by Administrator in Startup Wizard Enabled GUI only servicegui Set by DXi Administrator Disabled GUI only monitor Set by DXi Administrator Disabled GU...

Page 42: ...igure 17 Connecting to the DXi6900 G2 Node Rear View 1 2 3 Item Description 1 iDRAC port 2 Serial port 3 Service port Connecting to the System Node Using the Service Port Connecting to the service port allows access to the root command prompt and the Service Menu To connect to the DXi6900 G2 using the service port 1 Using an Ethernet cable connect the Ethernet port on the service laptop to the ser...

Page 43: ...ler BIOS settings Note Before attempting to connect to the iDRAC port you can check the current iDRAC port settings to make sure you are using the correct settings First connect to the DXi6900 G2 Node using the service port Connecting to the System Node Using the Service Port on the previous page Then display the current iDRAC IPMI port settings see Setup IPMI on page 34 To connect to the DXi6900 ...

Page 44: ...is set by the customer DXi Administrator Note The iDRAC password changes as the ServiceLogin password is changed 5 Press Enter The iDRAC Main Console displays see Figure 19 below Figure 19 iDRAC Main Console 6 Click Launch Virtual Console Note A Java plug in is required to access the iDRAC virtual console Follow the prompts to install the plug in and launch the virtual console 7 To access the comm...

Page 45: ...e laptop to the serial port on the Node see Figure 17 on page 29 2 Using a terminal emulation program that supports SSH like PuTTY connect to the Node using the following settings l Baud rate 115200 l Data bits 8 l Parity none l Stop bits 1 l Flow control none l Emulation ANSI 3 Enter ServiceLogin for the user name and then enter the service password The service password is set by the customer DXi...

Page 46: ... Menu displays see Figure 20 below Figure 20 Service Menu Service Menu 0 Hardware Configuration Tools for Configuring Hardware 1 Serial Numbers Tools for Node System and OUI Serial Numbers 2 Install Application Software Install Application Software 3 More Tools Miscellaneous Tools 4 Pick to Order PTO Initial DXi assembly and configuration The Service Menu includes the following options l Hardware ...

Page 47: ...on page 36 l Factory Detect Hardware on page 38 l Encryption Tools on page 38 Setup IPMI Note In general you should not use the Setup IPMI menu to change IPMI settings as they are already configured at the factory You may need to change the IPMI settings if you are replacing the Node system board see Replacing the Node System Board on page 131 The DXi6900 G2 system includes a standalone Intelligen...

Page 48: ... Internal RAID functionality should not be used unless specifically directed by Engineering or ASPS Use the Internal RAID H730 Configuration Menu to create RAID sets on the disks in the system Node using the H730 controller The RAID sets are created in manufacturing and should not be modified in the field unless instructed by ASPS You can also show encryption status To access the Internal RAID 730...

Page 49: ...stem for connected arrays 2 Locate an Array Locate an RBOD in the system 3 Add an Array Add an RBOD to the system 4 Add an EBOD to an Array Add an EBOD to an existing Array 5 Upgrade Array Firmware Download new Array Controller Firmware or NVSRAM 6 Display Array BBU status Display the status and age of the array BBU 7 Reset Array BBU date Reset the day counter for a replaced array BBU 8 Re enable ...

Page 50: ...Array modules Show Premium Feature Info Displays the Premium Feature Key PFK licenses installed on each Array module Upload Turbo PFK file Installs a Turbo Premium Feature Key PFK on the selected Array module controller When an Expansion module EBOD is added to the DXi6900 G2 during a capacity expansion a Turbo PFK must be uploaded to the Array module RBOD to which the Expansion module is connecte...

Page 51: ...ce Menu type the option for Hardware Configuration and press Enter 3 From the Service Hardware Configuration Menu type the option for Factory Detect Hardware and press Enter to create a factory list of detected hardware This will take several minutes 4 When complete type q to return to the Service Menu Note You can view the updated configuration in the following file opt DXi hwdetect factory confi...

Page 52: ...red Data at Rest license Creates a Data at Rest Recovery File that contains the encryption keys and passphrase Enable Disk Security Required Data at Rest license Enables Data at Rest Encryption using a supplied passphrase Serial Number Menu The Serial Number Menu allows you to configure the system serial number This is typically the next menu option to execute after installing the Base Software Th...

Page 53: ...rs The Serial Number Menu includes the following options Option Description Display All Numbers Displays all serial numbers associated with the hardware components of the DXi6900 G2 system Display System Serial Number Displays the overall system serial number for the entire DXi6900 G2 system Display Node Serial Number Displays the serial number of the Node Note The Node serial number matches the D...

Page 54: ... Menu Service More Tools Menu 0 Reboot Node Reboot this Node 1 Collect Gather System information for Diagnostics 2 Array Collect Gather Array information for Diagnostics 3 Dell Collect Gather Dell s DSET information for Diagnostics 4 Engineering Tools Tools for use by Engineering 5 Open Manage Web Svc Manage Open Manage Web Service The Service Tools Menu includes the following options Option Descr...

Page 55: ...e DSET Report output file is located in root The file name includes the service tag of the Node and the date and time It takes up to 30 minutes or more to complete this collect Engineering Tools Includes tools for Engineering Do not use these options in the field Open Manage Web Svc This service is disabled by default Pick to Order PTO Menu The Pick to Order PTO Menu allows you to perform Pick to ...

Page 56: ...sing the command line interface 1 Connect to the DXi6900 G2 Node see Connecting to the DXi6900 G2 Node on page 28 2 At the command prompt type the following command and press Enter cd opt DXi scripts 3 At the command prompt type the following command and press Enter sh collect This command collects data from the Node and creates a compressed file 4 FTP the following file to another system scratch ...

Page 57: ...nload the system diagnostic log Collect Log Service Menu To gather a collect log using the Service Menu 1 Connect to the DXi6900 G2 Node see Connecting to the DXi6900 G2 Node on page 28 2 At the command prompt type the following command and press Enter opt DXi scripts service sh The Service Menu displays see Figure 28 below Figure 28 Service Menu Service Menu 0 Hardware Configuration Tools for Con...

Page 58: ...ter an unexpected shutdown due to a power loss During a blockpool verify operation the banner displays the Attention state Clicking Attention displays the message A previous unclean shutdown of the DXi has required a data verification to commence While in this condition the DXi is operational but performance may be severely degraded While a blockpool verify operation is in progress some system ope...

Page 59: ... C to exit the status messages 4 If the blockpool verify has already completed and you want to see the log report type the following command and press Enter tail f var log blockpool_master log The following text displays Note The following example has been shortened 20100828 03 18 43 470 N 990 Verify Verifying depth 0 20100828 03 18 43 470 N 990 Verify Verifying cluster tree 20100828 03 21 43 456 ...

Page 60: ...Verify Verify complete 5 Note the time when the blockpool verify completed Running the Blockpool Verification Script The blockpool verification script can be run during normal operations however it is expected to degrade the de duplication performance by roughly 40 and also it is expected to take roughly 30 minutes per 1 TB of blockpool size To run the blockpool verify script 1 Connect to the DXi6...

Page 61: ...al BLOB tags can then be mapped back to VTL carts or NAS files using deduputil These carts or files are not able to be retrieved or replicated until repaired however they can be deleted If you see no corrupt BLOB messages but you did see corrupt blocklet messages the corrupt blocklets are orphaned For example they are not referenced by any BLOBs In this case there is nothing to do it is safe to le...

Page 62: ...ure everything has been repaired This can be achieved by verifying the individual BLOBs with hurricane blockpool bin blockpool verify tag Nlocal localhost Alternatively doing a full blob_data level verify again would ensure that everything is correct The individual BLOB verify would be quicker for a small number of BLOBs but slower for a large number Refer to the following flow chart describing th...

Page 63: ...half the default number of streams that is 4 streams would result in approximately half the default replication performance Table 1 Maximum Allowed Replication Sources and Replication Streams Maximum Number of Allowed Replication Sources on the Target Maximum Number of Traditional Replication Streams on the Source 10 8 11 7 12 6 15 5 18 4 20 3 Caution If the maximum number of allowed sources is in...

Page 64: ...iplied by the number of replication sources configured on the target must not exceed 90 Expressed as a formula MaxReplicationStreams on Source 1 x Number of Replication Sources Configured on Target 90 4 Reboot the source system using the Utilities Reboot Shutdown page in the remote management console Configuring the Target System To change the maximum allowed sources that replicate to the target s...

Page 65: ...ease the number of Traditional Replication streams on the source system see Table 1 below Table 1 Maximum Traditional and OST Replication Streams Maximum Number of Traditional Replication Streams Maximum Number of OST Replication Streams 2 8 3 7 4 6 5 5 6 4 7 3 8 2 Caution If the maximum number of OST Replication streams is increased on the source without a corresponding decrease in the number of ...

Page 66: ...ile change the variable MaxReplicationStreams to the new value 4 Reboot the source system using the Utilities Reboot Shutdown page in the remote management console Configuring OST Replication Streams To change the number of OST replication streams used you must perform the following steps on each source system 1 Connect to the DXi6900 G2 Node see Connecting to the DXi6900 G2 Node on page 28 2 Edit...

Page 67: ... Replication By default continuous replication is enabled for shares or partitions that are configured for Directory File or Cartridge Based replication also called trigger replication Disabling continuous replication for trigger shares or partitions may improve performance in some cases for example if pre posted tags are typically deleted due to aging before trigger replication can complete To di...

Page 68: ... KDUMP messages in the messages file to see if the crash dump file is available grep KDUMP var log messages Jul 02 11 43 48 Flames KDUMP CRIT KERNEL PANIC OOPS CRASH has occurred Jul 02 11 43 50 Flames KDUMP INFO begin stack traces Jul 02 11 44 26 Flames KDUMP PID 30096 TASK ffff8107a9d0e140 CPU 2 COMMAND bash Jul 02 11 44 27 Flames KDUMP 0 ffff8103dbb3bd20 machine_kexec at ffffffff80218c3b Jul 02...

Page 69: ...P INFO Loading kdump kernel Success Jul 2 12 07 41 Flames KDUMP INFO waiting to mount snfs for 5 min Jul 2 12 10 53 Flames KDUMP INFO Waiting for linter database to start 60 sec Jul 2 12 14 20 Flames KDUMP INFO Email notification was sent to john steinman quantum com Jul 2 12 14 20 Flames srvclogcli E0000 1 1918361889 SRVCLOG RCOMP 1 RINST UNKNOWN VCOMP 1 VINST KDUMP VPINST UNKNOWN EVENT 8 TEXT Ke...

Page 70: ...op to from folder Compressing the Crash Dump File Before you transfer the crash dump file to Quantum you must compress the file so it can be more easily transferred 1 Open a shell prompt to the DXi using a program like PuTTY or winSCP 2 Locate the crash dump file using the location displayed in the messages file grep kernel dump was saved var log messages Jul 2 12 20 44 Flames KDUMP INFO Uncompres...

Page 71: ...0005_Flames_2009 07 02_11h43m48s tar bz2 Note The file size is approximately 2 GB to 30 GB compressed 32 GB to 128 GB uncompressed including log files for the DXi6900 G2 This process can take 30 45 minutes to complete 6 To create a checksum file that can be used to verify the correct transmission of the KDUMP file use the following command md5sum kdump_CX0916BVA00005_Flames_2009 07 02_11h43m48s ta...

Page 72: ...Table 1 on page 28 for system passwords Leave all other fields as defaults Note You can also leave the Username and Password boxes blank and you will be prompted to enter them during the authentication process After you are successfully connected to the DXi system the default view will be showing the root directory see Figure 32 below depending on the interface that you have selected Explorer View...

Page 73: ...y with the size of the file Figure 33 Progress Bar 4 After the copy has finished verify that it was successful by ensuring that the file is now present in the location specified and also by checking that the file size is correct 5 Once you have verified and completed all operations you can quit the WinSCP program Caution WinSCP is a very powerful tool so use extreme caution when using it Double ch...

Page 74: ...upplies 78 Replacing Node Memory Modules 85 Replacing Node CMOS Battery 90 Replacing Node Expansion Cards 94 Replacing the Node Integrated Storage Controller 106 Replacing the Node Integrated Storage Controller Battery 114 Replacing the Node Network Daughter Card 117 Replacing a Node Processor and Heatsink 121 Replacing the Node Hard Drive Backplane 128 Replacing the Node System Board 131 Replacin...

Page 75: ...eable Units in the DXi6900 G2 are capable of being removed and replaced during normal system operation hot swappable Refer to Table 1 below to determine if a part is hot swappable or if the system must be shut down to replace the part see Table 1 below also indicates if use of the Service Menu is required to complete the FRU procedure see Accessing the DXi6900 G2 Service Menu on page 33 Table 1 DX...

Page 76: ...Hard Drive Backplane FRU No Yes Yes System Board FRU No Yes Yes Node FRU No Yes Yes Node Chassis FRU No Yes Yes Array Module RBOD and Expansion Module EBOD Parts Hard Drive CRU Yes No No Power Supply CRU Yes No No Array Module Controller FRU Yes No Yes Array Module BBU FRU Yes No Yes Expansion Module ESM Canister FRU Yes No Yes Array or Expansion Module Chassis FRU No Yes Yes External Cables SAS C...

Page 77: ... must disconnect both power cables from the Node prior to opening the Node cover To remove the DXi6900 G2 Node from the rack and remove the top cover 1 Shut down the DXi6900 G2 Node see Turning Off the DXi6900 G2 on page 23 2 If installed remove the front bezel from the Node by lifting the latch on the left side of the bezel 3 Remove all power SAS Ethernet and Fibre Channel cables from the rear of...

Page 78: ... of the Node firmly and pull it forward until the rail standoffs are at the front of the J slots 7 Lift the Node up and away from the rack and place it on a level surface WARNING The DXi6900 G2 Node including hard drives weighs 53 0 pounds 24 0 kg A minimum of two people are required to lift the chassis 8 Press and hold the power button on the front of the Node for three seconds to fully drain the...

Page 79: ... 2 3 Item Description 1 Latch release lock 2 Latch 3 Node cover 10 Lift the latch on top of the Node and slide the cover back 11 Grasp the cover on both sides and carefully lift the cover away from the Node 12 Remove the cooling shroud by holding the touch points and lifting the shroud away from the Node Note You do not need to remove the cooling shroud if you are replacing a cooling fan Removing ...

Page 80: ...edures Opening and Closing the Node Quantum DXi6900 G2 Field Service Manual 67 1 2 1 2 Item Description 1 Cooling shroud 2 Touch point 13 If you are replacing memory modules remove the cooling fan assembly by lifting the release levers upwards ...

Page 81: ...Item Description 1 Cooling fan assembly 2 Cooling fan 3 Release lever 2 4 Guide pin on the system board 2 5 Cooling fan connector 6 6 Guide pin on the chassis 6 14 Lift the cooling fan assembly out of the Node Closing the DXi6900 G2 Node To replace the DXi6900 G2 Node cover and return the Node to the rack after completing the repair ...

Page 82: ... the chassis b Slide the cooling fan assembly into the chassis c Lock the cooling fan assemble into the chassis 2 Replace the cooling shroud a Align the tabs on the cooling shroud with the securing slots on the chassis b Lower the cooling shroud into the chassis until it is firmly seated Note For proper seating of the cooling shroud in the chassis ensure that the cables inside the system are route...

Page 83: ...tch 3 Node cover 4 Place the cover onto the Node chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush on the chassis 5 Push down the latch to move the cover into the closed position 6 Rotate the latch release lock in a clockwise direction to secure the cover 7 Pull the inner slide rails out of the rack until they lock into place ...

Page 84: ...lease lock button 4 Lock lever 5 Inner slide rails 8 Locate the rear rail standoff on each side of the system and lower them into the rear J slots on the slide assemblies 9 Rotate the Node downward until all the rail standoffs are seated in the J slots 10 Push the Node inward until the lock levers click into place 11 Press the slide release lock buttons on both rails and slide the Node into the ra...

Page 85: ...g On the DXi6900 G2 on page 22 14 If applicable replace the front bezel Insert the right side of the bezel into the slots on the right side of the Node then snap the left side of the bezel into place Inside the DXi6900 G2 Node Figure 34 below illustrates the interior of the DXi6900 G2 Node with the cover removed Refer to Table 1 on the next page for a description of the numbered items Figure 34 In...

Page 86: ...fans 6 13 Hard drive backplane Replacing Node Hard Drives This section describes how to remove and replacehard disk drives HDDs in th Node and contains the following sections l Obtaining a Replacement Node Hard Drive on the next page l Replacing a Node Hard Drive on the next page Note DXi6900 G2 drives are hot swappable You do not need to shut down the system to remove and replace a drive Caution ...

Page 87: ... 5 inch 1 2 TB HDD Replacing a Node Hard Drive This section describes how to remove and replace a drive in the DXi6900 G2 Node Hard drives are pre assembled in hot pluggable drive carriers that fit into the drive bays Caution Do not remove a hard drive that has not failed Instead only remove a drive that has failed If you accidently remove a good drive wait 30 seconds before reinserting the drive ...

Page 88: ... Figure 37 on the next page LED Indicator Activity Drive activity indicator green l Flashing Indicates hard disk drive activity Drive status indicator green and amber l Off Drive ready for insertion or removal Note The drive status indicator remains off until all drives are initialized after system power is applied Drives are not ready for insertion or removal during this time l Blinks green two t...

Page 89: ...g a Drive from the Node To remove the failed hard drive from the DXi6900 G2 Node Caution You must replace the drive within three minutes after removal to prevent the possibility of overheating the equipment Caution Bumping drives against another surface can damage the drive mechanism or connectors To avoid damage when removing or installing a drive always place your hand under the drive to support...

Page 90: ...lling a Node Drive 1 2 3 Item Description 1 Release button 2 Drive handle 3 Drive carrier Installing a Replacement Drive in the Node To install the replacement hard drive in the DXi6900 G2 Node Caution Use only the Quantum supplied replacement drive to perform the replacement procedure Do not use any other drive not even one taken from another DXi ...

Page 91: ...se the DXi6900 G2 normally while the drive rebuilds System performance may be reduced during the rebuilding process 4 If necessary replace the front bezel on the Node 5 In the remote management console delete any administrative alerts and close any service tickets Replacing Node Power Supplies This section describes how to remove and replace power supplies in the DXi6900 G2 Node and contains the f...

Page 92: ...mote management console Caution Use appropriate ESD precautions including the use of a grounding strap when performing this procedure Removing and replacing a power supply in the Node includes the following steps l Identifying a Failed Power Supply in the Node below l Removing a Failed Power Supply from the Node on the next page l Installing a Replacement Power Supply in the Node on page 81 Identi...

Page 93: ...are hot swappable When replacing power supplies never remove more than one power supply at a time from the system Also before you remove one power supply make sure the other power supply is operating correctly indicator handle is green Figure 41 Node Power Supply LED 1 1 Power supply status indicator handle Removing a Failed Power Supply from the Node To remove the failed power supply from the DXi...

Page 94: ...d the release latch snaps into place see Figure 42 above 2 Connect the power cable to the power supply and plug the cable into a power outlet 3 Secure the power cable with the strap Allow several seconds for the system to recognize the power supply and determine its status The power supply status indicator turns green to signify that the power supply is functioning properly 4 In the remote managem...

Page 95: ...e Cooling Fan This section describes how to remove and replace a cooling fan in the DXi6900 G2 Node If a cooling fan fails you will be notified by an admin alert in the remote management console Caution Use appropriate ESD precautions including the use of a grounding strap when performing this procedure Removing and replacing a cooling fan in the Node includes the following steps l Identifying a F...

Page 96: ...n Status Removing a Failed Cooling Fan from the Node To remove the failed cooling fan from the DXi6900 G2 Node 1 Shut down the system see Turning Off the DXi6900 G2 on page 23 2 Remove the Node cover see Opening and Closing the Node on page 64 3 Identify the failed fan using the numbers on the cooling fan assembly 4 Press the fan release tab and lift the cooling fan out of the cooling fan assembly...

Page 97: ...an connector 3 Fan release tab 4 Cooling fan 5 Cooling fan connector Installing a Replacement Cooling Fan in the Node To install the replacement cooling fan in the DXi6900 G2 Node 1 Align the plug at the base of the cooling fan with the connector on the system board see Figure 45 above 2 Slide the cooling fan into the securing slots until the tabs lock into place 3 Close the Node cover see Opening...

Page 98: ...equired replacement kit The appropriate replacement memory module will be provided by Quantum Customer Support see Figure 46 below You will need the following items to perform this procedure l Replacement memory module kit provided by Quantum Customer Support l ESD grounding wrist strap included in the replacement kit Figure 46 DXi6900 G2 Node Memory Module Illustration Description Replacement mem...

Page 99: ...see Table 1 below and Figure 47 on the next page Note Memory socket numbers are displayed on the clear window on the cooling shroud Note If one or more memory modules are failed or missing when the system starts up the DXi enters Limited Mode In addition a service ticket is generated Table 1 DXi6900 G2 Memory Configurations DXi6900 G2 Configuration Total System Memory Installed Memory Modules 17 1...

Page 100: ...00 G2 Node Memory Module Locations 1 To identify the memory socket containing the failed DIMM 1 Log on to the remote management console as the service user see Accessing Remote Management 2 Navigate to the Utilities Diagnostics DSET page The Generate Download Dell system E Support Tool DSET Report window displays 3 Click Generate Report ...

Page 101: ...ed Memory Module 7 Check the DSET report entries for DIMM sockets A1 A8 and B1 B8 to locate the failed DIMM Note DIMM sockets A5 A8 and B5 B8 are not populated in systems with 0 3 Expansion Modules RBODs and will show as Not Occupied DIMM sockets A9 A12 and B9 B12 always shows as Not Occupied Removing a Failed Memory Module from the Node To remove the failed memory module from the DXi6900 G2 Node ...

Page 102: ...alling a Memory Module 1 2 3 Item Description 1 Memory module 2 Ejector latch 3 Socket alignment tool Installing a Replacement Memory Module in the Node To install the replacement memory module in the DXi6900 G2 Node Caution Handle the memory modules by the card edges and avoid touching the components on the memory module 1 Align the memory module s edge connector with the alignment key of the mem...

Page 103: ...the value for Total Installed Capacity Available to the OS is the expected value 128 GB or 256 GB Note If the value is less than expected one or more of the memory modules may not be installed properly Shut down the DXi6900 G2 then repeat this procedure checking to ensure that the memory modules are firmly seated in their sockets 9 In the remote management console delete any administrative alerts ...

Page 104: ...edure Removing and replacing a CMOS battery the Node includes the following steps l Identifying a Failed CMOS Battery below l Removing a Failed CMOS Battery from the Node on the next page l Installing a Replacement CMOS Battery in the Node on page 93 Identifying a Failed CMOS Battery To identify a failed CMOS battery in the DXi6900 G2 Node 1 Log on to the remote management console as the service u...

Page 105: ...e 51 Checking CMOS Battery Status Removing a Failed CMOS Battery from the Node To remove the failed CMOS battery from the DXi6900 G2 Node 1 Shut down the system see Turning Off the DXi6900 G2 on page 23 2 Remove the Node cover see Opening and Closing the Node on page 64 3 Locate the failed CMOS battery on the Node motherboard ...

Page 106: ...on the positive side of the connector see on page 90 5 Lift the battery out of the securing tabs at the negative side of the connector Installing a Replacement CMOS Battery in the Node To install the replacement CMOS battery in the DXi6900 G2 Node 1 Support the battery connector by pressing down firmly on the positive side of the connector 2 Hold the battery with the facing up and slide it under t...

Page 107: ... the Configuration System Date Time page to enter the correct time and date 9 In the remote management console delete any administrative alerts and close any service tickets Replacing Node Expansion Cards This section describes how to remove and replace PCIe expansion cards in the DXi6900 G2 Node and contains the following sections l Identifying Expansion Card Locations below l Obtaining a Replace...

Page 108: ... PCIe cards while expansion card riser 2 and 3 accommodate standard height PCIe cards Figure 54 DXi6900 G2 Node Expansion Card Locations 1 2 3 Item Description 1 Expansion card riser 1 2 Expansion card riser 2 3 Expansion card riser 3 Table 1 DXi6900 G2 Node Expansion Card Locations Riser Slot Expansion Card 1 1 No card 2 Dual port 12 Gb SAS ports 3 Dual port 12 Gb SAS ports ...

Page 109: ...SFP Ethernet ports l Dual port 10 GBase T Ethernet port l Dual port 16 Gb Fibre Channel See Table 2 below for DXi6900 G2 card configuration options Table 2 DXi6900 G2 PCI Slot Configuration Options Caution The PCI slot location for each card must be followed in each configuration option PCI Slot 4 PCI Slot 5 PCI Slot 7 Not Used 2 x 16 Gb Fibre Channel Not Used Not Used 2 x 16 Gb Fibre Channel 2 x ...

Page 110: ...ard Before beginning the replacement procedure make sure that you have the required replacement kit The appropriate replacement expansion card will be provided by Quantum Customer Support see Figure 55 below You will need the following items to perform this procedure l Replacement expansion card kit provided by Quantum Customer Support l ESD grounding wrist strap included in the replacement kit Fi...

Page 111: ...ual port 12 Gb SAS card Dell Slot 3 bottom Dual port 12 Gb SAS card Dell Caution Use appropriate ESD precautions including the use of a grounding strap when performing this procedure Removing and replacing an expansion card in expansion card riser 1 includes the following steps l Removing an Expansion Card from Riser 1 below l Installing an Expansion Card in Riser 1 on page 101 Removing an Expansi...

Page 112: ...ervice Manual 99 4 Holding the touch points lift the expansion card riser 1 from the riser connector on the system board see Figure 56 below Figure 56 Removing and Installing the Expansion Card Riser 1 1 2 3 4 5 6 7 7 Item Description 1 Expansion card riser 1 cage 2 Expansion card riser 1 3 Back riser right ...

Page 113: ... riser left 5 Expansion card riser 1 connector 6 Front riser guide 7 Touch points 5 Press tab A and rotate the latch clockwise see Figure 57 below 6 Press tab B and rotate the latch down 7 Remove the expansion card from the expansion card riser Figure 57 Removing and Installing an Expansion Card in Riser 1 1 2 3 4 5 6 7 7 Item Description 1 Tab A ...

Page 114: ...til the card is fully seated 3 Close the expansion card latches 4 If applicable connect any cables to the expansion card 5 Install the expansion card riser see Figure 56 on page 99 6 Close the Node cover see Opening and Closing the Node on page 64 7 Turn on the system see Turning On the DXi6900 G2 on page 22 8 Run Factory Detect Hardware from the Service Menu to detect the new hardware see Factory...

Page 115: ...port 16 Gb Fibre Channel QLogic See Table 2 on page 96 for DXi6900 G2 card configuration options Caution Use appropriate ESD precautions including the use of a grounding strap when performing this procedure Removing and replacing an expansion card in expansion card riser 2 or riser 3 includes the following steps l Removing an Expansion Card from Riser 2 or 3 below l Installing an Expansion Card in...

Page 116: ...g Node Expansion Cards Quantum DXi6900 G2 Field Service Manual 103 Figure 58 Removing and Installing the Expansion Card Riser 2 1 2 3 4 5 Item Description 1 Power connector 2 Expansion card riser 2 3 Back riser 4 Expansion card riser 2 connector 5 Front riser ...

Page 117: ...g and Installing the Expansion Card Riser 3 1 2 3 4 5 Item Description 1 Front riser 2 Power connector 3 Expansion card riser 3 4 Back riser 5 Expansion card riser 3 connector 5 Lift the expansion card latch out of the slot see Figure 60 on the next page 6 Grasp the expansion card by its edges and remove it from the expansion card connector ...

Page 118: ...Service Manual 105 Figure 60 Removing and Installing an Expansion Card in Riser 2 or 3 1 2 3 4 5 Item Description 1 Expansion card 2 Latch 3 Expansion card riser 4 Power connector 5 Expansion card connector Installing an Expansion Card in Riser 2 or 3 To install a replacement expansion card in riser 2 or 3 ...

Page 119: ...ware see Factory Detect Hardware on page 38 9 In the remote management console delete any administrative alerts and close any service tickets Note Installation of new Fibre Channel cards will change the world wide name WWN Review and modify SAN zoning and tape library host mappings as needed Replacing the Node Integrated Storage Controller This section describes how to remove and replace the integ...

Page 120: ...entifying a Failed Integrated Storage Controller below l Removing a Failed Integrated Storage Controller on the next page l Replacing the Node Integrated Storage Controller on the previous pageInstalling a Replacement Integrated Storage Controller on page 110 l Enabling Data at Rest Encryption on a Replacement Integrated Storage Controller on page 110 Identifying a Failed Integrated Storage Contro...

Page 121: ...he DXi6900 G2 on page 23 2 Remove the Node cover see Opening and Closing the Node on page 64 3 Remove the expansion card riser 1 see Replacing an Expansion Card in Riser 1 on page 98 4 Loosen the screws that secure the integrated controller cable to the integrated storage controller card connector on the system board see Figure 63 on the next page 5 Lift the integrated storage controller cable out...

Page 122: ...DXi6900 G2 Field Service Manual 109 Figure 63 Removing and Installing the Integrated Storage Controller Card 1 2 3 4 Item Description 1 Integrated storage controller cable 2 Integrated storage controller card 3 Integrated storage controller card connector on the system board 4 Integrated storage card holder ...

Page 123: ...n page 22 b During the boot process press Ctrl R when prompted to enter the PERC H730 RAID controller BIOS c Verify that the RAID BIOS options are correctly set as follows l Enable Controller BIOS Enabled l Enable BIOS Stop on Error Disabled l Enable Auto Import Enabled d Exit the RAID BIOS and allow the system to start up 8 If Data at Rest Encryption is enabled on the system enable the replacemen...

Page 124: ...64 below l If the status is Enabled you must enable the encryption keys on the PERC H730 controller Obtain the Data at Rest Encryption passphrase from the customer and continue with this procedure l If the status is Disabled you do not need to enable the encryption keys on the PERC H730 controller Skip the rest of this procedure Figure 64 Checking Data at Rest Encryption Status 2 Connect to the sy...

Page 125: ...2 to display the operations menu and then select Security Key Management Create Key see Figure 66 below Figure 66 PERC RAID BIOS Security Key Management 7 Enter the passphrase used to enable Data at Rest Encryption on the system in the Passphrase box Enter the passphrase again in the Confirm box and then select OK see Figure 67 on the next page Note You do not need to enter a Security Key Identifi...

Page 126: ...BIOS Create Security Key 8 Navigate to the VD Mgmt screen and select PERC H730 Mini in the list Press F2 to display the operations menu and then select Foreign Config Import see Figure 68 below Figure 68 PERC RAID BIOS Key Import 9 on the VD Mgmt screen verify that the disk group is imported and that disks are no longer shaded gray see Figure 69 on the next page ...

Page 127: ...ctions l Obtaining a Replacement Integrated Storage Controller Battery below l Replacing the Integrated Storage Controller Battery on the next page Obtaining a Replacement Integrated Storage Controller Battery Before beginning the replacement procedure make sure that you have the required replacement kit The appropriate replacement integrated storage controller battery will be provided by Quantum ...

Page 128: ...he Node includes the following steps l Identifying a Failed Integrated Storage Controller Battery below l Removing a Failed Integrated Storage Controller Battery on the next page l Installing a Replacement Integrated Storage Controller Battery on the next page Identifying a Failed Integrated Storage Controller Battery The integrated storage controller Dell PERC H730 includes a battery that protect...

Page 129: ...er see Opening and Closing the Node on page 64 3 Remove the integrated storage controller see Replacing the Integrated Storage Controller on page 107 4 Unplug the battery cable and remove the battery from the integrated storage controller see Figure 72 below Figure 72 Removing and Installing the Integrated Storage Controller Battery 1 1 Storage controller battery Installing a Replacement Integrate...

Page 130: ...section describes how to remove and replace the network daughter card in the DXi6900 G2 Node and contains the following sections l Obtaining a Replacement Network Daughter Card below l Replacing the Network Daughter Card on the next page Obtaining a Replacement Network Daughter Card Before beginning the replacement procedure make sure that you have the required replacement kit The appropriate repl...

Page 131: ...ing a Replacement Network Daughter Card on page 121 Identifying a Failed Network Daughter Card The DXi6900 G2 Node contains a network daughter card that provides three customer accessible 1 GbE ports ETH1 ETH2 and ETH3 in the Node Note The service port ETH0 is also located on the network daughter card To identify a failed network daughter card 1 Access the remote management console see Accessing R...

Page 132: ...ser 2 or 3 on page 101 4 Using a 2 Phillips screwdriver loosen the two captive screws that secure the network daughter card to the system board see Figure 75 on the next page 5 Hold the network daughter card by the edges on either side of the touch point and lift to remove it from the connector on the system board 6 Slide the network daughter card away from the back of the system until the NIC con...

Page 133: ...Network Daughter Card Quantum DXi6900 G2 Field Service Manual 120 Figure 75 Removing and Installing the Network Daughter Card 1 2 3 4 1 2 3 4 5 6 Item Description 1 Captive screw sockets 2 Connector on system board 3 Captive screws 4 Touch point 5 Network daughter card ...

Page 134: ...2 or 3 on page 101 6 Close the Node cover see Opening and Closing the Node on page 64 7 Turn on the system see Turning On the DXi6900 G2 on page 22 8 Run Factory Detect Hardware from the Service Menu to detect the new hardware see Factory Detect Hardware on page 38 9 In the remote management console delete any administrative alerts and close any service tickets Replacing a Node Processor and Heats...

Page 135: ...ons including the use of a grounding strap when performing this procedure Removing and replacing the processor and heatsink in the Node includes the following steps l Identifying a Failed Processor and Heatsink below l Removing a Failed Heatsink on the next page l Removing a Failed Processor on page 124 l Installing a Replacement Processor on page 127 l Installing a Replacement Heatsink on page 12...

Page 136: ...ter the system has been powered down Allow the heatsink and processor to cool before handling them 1 Shut down the system see Turning Off the DXi6900 G2 on page 23 2 Remove the Node cover see Opening and Closing the Node on page 64 3 Using a 2 Phillips screwdriver loosen one of the heatsink retention sockets see Figure 78 on the next page Wait 30 seconds for the heatsink to loosen from the process...

Page 137: ...Processor Heatsink DXi6900 G2 1 2 3 4 Item Description 1 Captive screw 4 2 Heat sink 3 Processor socket 4 Captive screw socket 4 Removing a Failed Processor Caution The processor is held in its socket under strong pressure Be aware that the release lever can spring up suddenly if not firmly grasped 1 Remove the heatsink see Removing a Failed Heatsink on the previous page ...

Page 138: ...the locked position by pushing down and out from under the tab Rotate the lever 90 degrees upward Figure 79 Processor Shield Opening and Closing Lever Sequence 1 2 3 4 5 Item Description 1 Close first socket release lever 2 Lock icon 3 Processor 4 Open first socket release lever 5 Unlock icon 4 Rotate the processor shield upward and out of the way see Figure 80 on the next page Caution The socket ...

Page 139: ...an antistatic container for reuse return or temporary storage Do not touch the bottom of the processor Touch only the side edges of the processor Figure 80 Removing and Installing a Processor 1 2 3 4 5 6 7 8 Item Description 1 Close first socket release lever 2 Pin 1 indicator 3 Processor 4 Slot 4 5 Processor shield 6 Open first socket release lever 7 ZIF Socket 8 Socket keys 4 ...

Page 140: ...ear the unlock icon until it is locked in position 6 Using a clean lint free cloth remove the thermal grease from the heatsink Caution Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket 7 Open the grease applicator included with your processor kit and apply all of the thermal grease in the applicator to the center of the topsi...

Page 141: ...ng items to perform this procedure l Replacement hard drive backplane kit provided by Quantum Customer Support l Masking tape and felt tip marker for temporarily labeling drives l ESD grounding wrist strap included in the replacement kit Figure 81 DXi6900 G2 Node Hard Drive Backplane Illustration Description Replacement hard drive backplane Replacing the Hard Drive Backplane This section describes...

Page 142: ...ing the Cooling Fan Assembly on page 179 4 Remove all drives see Replacing a Node Hard Drive on page 74 Caution To prevent damage to the drives and backplane you must remove the drives from the system before removing the backplane Caution You must note the number of each drive and temporarily label them before removal so that you can replace them in the same locations 5 Disconnect the SAS data sig...

Page 143: ...e Quantum DXi6900 G2 Field Service Manual 130 Item Description 1 Drive backplane assembly 2 Backplane signal cable 3 Backplane power cable 4 Release tab 2 5 SAS cable 2 6 Mini SAS connector 7 Hard drive connector Figure 83 Hard Drive Backplane Cabling Diagram SAS A SAS B BP SIG 1 2 3 4 5 ...

Page 144: ... Fan Assembly on page 179 5 Install the drives in their original locations see Replacing a Node Hard Drive on page 74 Caution You must install each drive in its original location If the drive locations are not correct the system will not function 6 Close the Node cover see Opening and Closing the Node on page 64 7 Turn on the system see Turning On the DXi6900 G2 on page 22 8 Run Factory Detect Har...

Page 145: ...ion card risers and cooling fan assembly Caution Use appropriate ESD precautions including the use of a grounding strap when performing this procedure Removing and replacing the hard drive backplane in the Node includes the following steps l Removing a Failed System Board below l Installing a Replacement System Board on page 135 l Updating the Service Tag and Setting the OEM ID on page 136 l Verif...

Page 146: ... Note The support bracket is present on certain system configurations for protection during shipping and can be discarded after removal 4 Disconnect the mini SAS cable from the system board Caution To avoid damaging the mini SAS cable and connector follow the correct procedure when removing the mini SAS cable from the system board a Push the mini SAS cable connector to slide it further into the co...

Page 147: ...ase pin and slide the system board toward the front of the system see on page 131 Caution Take care not to damage the system identification button while removing the system board from the chassis Caution Do not lift the system board assembly by grasping a memory module processor or other components Removing and Installing the System Board 1 2 3 Item Description 1 Release pin ...

Page 148: ...points and lower the system board into the chassis see on page 131 Caution Do not lift the system board assembly by grasping a memory module processor or other components Caution Take care not to damage the system identification button while placing the system board into the chassis 3 Push the system board toward the back of the chassis until the board clicks into place 4 Replace the following com...

Page 149: ... to recognize and display the correct service tag on the Hardware Status page In addition you must run a utility to update the OEM ID This correctly sets the system OEM ID to Quantum Before you begin gather the following requirements l Bootable USB flash drive Note If you do not already have a bootable USB drive in your toolkit you can make one by following the instructions in the DXi6900 Software...

Page 150: ...sing the iDRAC Port on page 30 2 In the left pane of the iDRAC main console click Overview iDRAC Settings iDRAC Firmware Update 3 Upload the 82DFV_R720_CustBSU pm file Wait for the iDRAC reboot to complete 4 Reboot the system Wait for the system to complete one more self reboot before the updated BIOS splash logo displays Verifying iDRAC Settings After replacing the system board you must verify th...

Page 151: ...ng sections l Obtaining a Replacement Node below l Replacing the Node on the next page Obtaining a Replacement Node Before beginning the replacement procedure make sure that you have the required replacement kit The appropriate replacement Node will be provided by Quantum Customer Support see Figure 84 below You will need the following items to perform this procedure l Replacement Node kit provide...

Page 152: ... be removed and installed in the replacement Node This is necessary to retain the customer data If the customer requires that the new drives included in the replacement Node be used you must reinstall the system software see the DXi6900 Software Installation and Upgrade Guide and the customer data currently on the system will be lost Caution Use appropriate ESD precautions including the use of a g...

Page 153: ...n the rack see Opening and Closing the Node on page 64 4 Turn on the system see Turning On the DXi6900 G2 on page 22 5 If Data at Rest Encryption is enabled configure the PERC H730 integrated storage controller for encryption see Enabling Data at Rest Encryption on a Replacement Integrated Storage Controller on page 110 6 Run Factory Detect Hardware from the Service Menu to detect the new hardware...

Page 154: ...r Support see Figure 86 below You will need the following items to perform this procedure l Replacement Node chassis kit provided by Quantum Customer Support l Masking tape and felt tip marker for temporarily labeling drives l ESD grounding wrist strap included in the replacement kit Figure 86 DXi6900 G2 Node Chassis Illustration Description Replacement Node chassis Replacing the Node Chassis This...

Page 155: ...ge 179 c Expansion card risers see Replacing an Expansion Card in Riser 1 on page 98 and Replacing an Expansion Card in Riser 2 or 3 on page 101 d Integrated storage controller card see Replacing the Integrated Storage Controller on page 107 e PCIe card holder see Removing and Installing the PCIe Card Holder on page 181 f Cable retention bracket see Removing and Installing the Cable Retention Brac...

Page 156: ...board 7 Grasp the system board holder lift the blue release pin and slide the system board toward the front of the system see Figure 88 on the next page Caution Take care not to damage the system identification button while removing the system board from the chassis Caution Do not lift the system board assembly by grasping a memory module processor or other components Note Leave the CPUs and heats...

Page 157: ... and Installing the System Board 1 2 3 Item Description 1 Release pin 2 System board 3 System board holder Installing a Replacement Node Chassis To install the replacement DXi6900 G2 Node chassis 1 Install the drives from the failed Node chassis in the correct locations in the replacement chassis see Replacing a Node Hard Drive on page 74 ...

Page 158: ...et see Removing and Installing the Cable Retention Bracket on page 182 d PCIe card holder see Removing and Installing the PCIe Card Holder on page 181 e Integrated storage controller card see Replacing the Integrated Storage Controller on page 107 f Expansion card risers see Replacing an Expansion Card in Riser 1 on page 98 and Replacing an Expansion Card in Riser 2 or 3 on page 101 g Cooling fan ...

Page 159: ...on page 156 Note DXi6900 G2 hard disk drives are hot swappable You do not need to shut down the system to remove and replace a drive Caution Powering down the system incorrectly or removing the wrong drive during a drive failure can result in potential data loss Do not power down the system to replace a hard drive Make sure you remove the failed drive and not a good drive Preparing to Replace the ...

Page 160: ...ys Caution Do not remove a hard drive that has not failed Instead only remove a drive that has failed If you accidently remove a good drive wait 30 seconds before reinserting the drive Caution Use appropriate ESD precautions including the use of a grounding strap when performing this procedure Removing and replacing a hard drive in an Array module RBOD or Expansion module EBOD includes the followi...

Page 161: ...to RBOD2 b To view the hard drives within a specific array click Qarray1 for the first array and Qarray2 for the second array The Expansion modules are listed under the Array modules if present The array components page displays see Array Module Components Page below Figure 91 Array Module Components Page c To view the array hard drive status click Drives The Drives page displays see The Array Mod...

Page 162: ...EBOD Table 1 below Table 1 DXi6900 G2 Array and Expansion Location and Designations Rack Expansion Module 2 6 Qarray 2 Tray 6 Expansion Module 2 5 Qarray 2 Tray 5 Expansion Module 2 4 Qarray 2 Tray 4 Expansion Module 2 3 Qarray 2 Tray 3 Expansion Module 2 2 Qarray 2 Tray 2 Expansion Module 2 1 Qarray 2 Tray 1 Array Module 2 Qarray 2 Tray 99 Node Redundant Power Supply and blankoff plates Expansion...

Page 163: ...xpansion module hard drives are used for data storage Figure 93 DXi6900 G2 Array and Expansion Module Drive Slot Numbering Use the indicator LEDs on the hard drive carrier to identify the failed hard drive see Figure 94 on the next page LEDs off l No power Drive service action allowed LED blue l Solid It is safe to remove the hard drive from the array for service Drive fault amber l Solid The hard...

Page 164: ...g Drive Failure Command Line below l Identifying an Impending Drive Failure Santricity below Identifying an Impending Drive Failure Command Line To view the drive status via the Command Line Interface 1 Identify the Tray ID and the Sled ID of the hard drive sled you want to remove These IDs are required for the CLI command 2 Connect to the system node see Connecting to the DXi6900 G2 Node on page ...

Page 165: ...anual 152 1 Connect to Santricity see Connecting to the DXi6900 G2 Node on page 28 2 Type SANtricity and press Enter The Santricity application appears see Figure 95 below Figure 95 Santricity Application 3 Click on the Qarray to view The Santricity Array Management appears see Figure 96 below Figure 96 Santricity Array Management ...

Page 166: ...Xi6900 G2 Node on page 28 The command prompt displays 2 Enter the following CLI command at the command prompt Note Refer to DXi6900 G2 Array and Expansion Location and Designations on page 149 and DXi6900 G2 Array and Expansion Module Drive Slot Numbering on page 150 for location and designations of the array modules and expansion modules SMcli n Qarray1a p Qa Ar39 c set drive TrayID SledID operat...

Page 167: ...ray 99 and any Expansion modules Tray 0 Click on the drive to be failed 5 Click on the Hardware menu option Use the keyboard arrow keys to select Drive Advanced Fail see Figure 97 below Figure 97 Santricity Drive Fail The Confirm Fail Drive dialog box opens see Figure 98 below Figure 98 Confirm Fail Drive 6 Type Yes in the field provided 7 Click OK The Enter Password dialog box opens see Figure 99...

Page 168: ... light see Figure 94 on page 151 11 Remove and replace the failed drive see Removing and Installing an Array or Expansion Hard Drive on the next page Removing a Drive from an Array or Expansion Module To remove the failed hard drive from a DXi6900 G2 Array module RBOD or Expansion module EBOD WARNING DO NOT replace a drive until determining its status A drive with an impending failure or in optima...

Page 169: ...stalling a drive always place your hand under the drive to support its weight 1 Carefully unpack the replacement drive and set it on a dry level surface near the Array module or Expansion module 2 On the failed drive pull the hard drive carrier release handle to the left see Figure 101 below 3 Slide the hard drive carrier out until it is free of the hard drive slot Figure 101 Removing and Installi...

Page 170: ...e activity indicator for all drives in the Array module or Expansion module will blink green while the drive is rebuilding l The rebuild process takes approximately 17 hours no system load to 23 hours normal system load l You can continue to use the DXi6900 G2 normally while the drive rebuilds System performance may be reduced during the rebuilding process 4 In the remote management console delete...

Page 171: ...pansion module EBOD 585 watt Replacing an Array or Expansion Power Supply This section describes how to remove and replace a power supply in a DXi6900 G2 Array module RBOD or Expansion module EBOD If a power supply fails you will be notified by a service ticket in the remote management console Caution Use appropriate ESD precautions including the use of a grounding strap when performing this proce...

Page 172: ...nd 5V standby power is on DC enabled solid green DC power rails are within specified limits Service action allowed solid blue Safe to remove power supply from slot Service action required solid amber Power supply has failed and requires attention AC enabled solid green Power is being applied to the power supply and the power switch is on Figure 104 Array and Expansion Module Power Supply LEDs Remo...

Page 173: ... of the chassis Figure 105 Removing and Installing an Array or Expansion Module Power Supply Installing a Replacement Power Supply in an Array or Expansion Module To install the replacement power supply in the DXi6900 G2 Array module RBOD or Expansion module EBOD 1 Ensure that the power switch on the new supply is in the off position see Figure 105 above WARNING To avoid electrical shock make sure...

Page 174: ...low l Replacing an Array Module Controller on the next page Caution Use this procedure only to replace a single failed controller in an Array Module If both controllers in an Array Module have failed do not follow this procedure Instead contact Quantum Support Obtaining a Replacement Array Module Controller Before beginning the replacement procedure make sure that you have the required replacement...

Page 175: ...r on the next page l Installing a Replacement Array Module Controller on page 165 Identifying a Failed Array Module Controller The DXi6900 G2 contains one or two Array modules RBODs Each Array module contains two controllers A and B To identify the failed Array module controller 1 Access the remote management console see Accessing Remote Management 2 Navigate to the Status Hardware Details Storage...

Page 176: ...n the component has failed but it is not yet in a state to be replaced Service Action Allowed This LED is lit when the component has failed and is ready to be replaced Removing a Failed Array Module Controller To remove the failed Array module controller 1 Prepare the controller air blocker by removing it from the packaging and folding it inward at right angles so it is ready to insert into the op...

Page 177: ...the SAS cables from the failed controller 3 Pull the handles out and toward the sides of the controller canister and pull the Array module controller out of the Array module chassis see Figure 110 below Figure 110 Removing and Installing an Array Module Controller 4 Insert the controller air blocker into the open controller slot to make sure that correct airflow is maintained ...

Page 178: ... Hardware on page 38 6 In the remote management console delete any administrative alerts and close any service tickets Note In certain conditions SANtricity may be needed to correct the Tray numbering scheme or to run the Recovery GURU please refer to Connecting to the System Node Using Santricity on page 32 Replacing an Array Module BBU This section describes how to remove and replace the battery...

Page 179: ... Failed Array Module BBU below l Removing a Failed Array Module BBU on page 168 l Installing a Replacement Array Module BBU on page 170 Identifying a Failed Array Module BBU The DXi6900 G2 contains one or two Array modules RBODs Each Array module contains two controllers A and B and each controller contains a battery backup unit BBU To identify the Array module controller with the failed BBU 1 Acc...

Page 180: ...with the failed BBU on the back of the Array module by viewing the Service Action LEDs see Figure 113 below Figure 113 Array Module Controller Failure LEDs Service Action Description Service Action Required This LED is lit when the component has failed but it is not yet in a state to be replaced Service Action Allowed This LED is lit when the component has failed and is ready to be replaced ...

Page 181: ...ller air blocker by removing it from the packaging and folding it inward at right angles so it is ready to insert into the open controller slot Figure 114 Controller Air Blocker 2 Disconnect the SAS cables from the controller with the failed BBU 3 Pull the handles out and toward the sides of the controller canister and pull the Array module controller out of the Array module chassis see Figure 115...

Page 182: ...9 Figure 115 Removing and Installing an Array Module Controller 4 Insert the controller air blocker into the open controller slot to make sure that correct airflow is maintained 5 Press down on both of the top cover releases and slide the top cover out to the rear of the controller canister see Figure 116 on the next page ...

Page 183: ...y sliding it towards the front of the controller canister see Figure 116 above 2 Tighten the thumbscrew that secures the new battery to the controller canister 3 Reinstall the top cover on the controller canister 4 Remove the controller air blocker from the controller slot 5 Slide the replacement Array module controller into the empty bay until the controller snaps into place and push the handles ...

Page 184: ...rts and close any service tickets Replacing an Expansion Module ESM Canister This section describes how to remove and replace the ESM canister in a DXi6900 G2 Expansion module EBOD and contains the following sections l Obtaining a Replacement Expansion Module ESM Canister below l Replacing an Expansion Module ESM Canister on the next page Obtaining a Replacement Expansion Module ESM Canister Befor...

Page 185: ...lowing steps l Identifying a Failed Expansion Module ESM below l Removing a Failed Expansion Module ESM on page 174 l Installing a Replacement Expansion Module ESM on page 174 Identifying a Failed Expansion Module ESM The DXi6900 G2 contains 0 13 Expansion modules EBODs Each Expansion module contains two ESM canisters A and B To identify the failed Expansion module ESM canister 1 Access the remote...

Page 186: ...iled ESM canister on the back of the Expansion module by viewing the Service Action LEDs see Figure 119 below Figure 119 Expansion Module ESM Canister Failure LEDs Service Action Description Service Action Required This LED is lit when the component has failed but it is not yet in a state to be replaced Service Action Allowed This LED is lit when the component has failed and is ready to be replace...

Page 187: ...r 1 Slide the replacement Expansion module ESM canister into the empty bay until the canister snaps into place and push the handles into the closed position see Figure 120 above 2 Connect the SAS cables to the new ESM canister see DXi6900 G2 Cabling Diagrams on page 194 3 Update the ESM canister firmware a Access the Service Menu see Accessing the DXi6900 G2 Service Menu on page 33 b Navigate to H...

Page 188: ...le EBOD chassis and contains the following sections l Obtaining a Replacement Array or Expansion Module Chassis below l Replacing the Array or Expansion Module Chassis on the next page Obtaining a Replacement Array or Expansion Module Chassis Before beginning the replacement procedure make sure that you have the required replacement kit The appropriate replacement Array module or Expansion module ...

Page 189: ...uding the use of a grounding strap when performing this procedure Removing and replacing the DXi6900 G2 Array module or Expansion module chassis includes the following steps l Removing a Failed Array or Expansion Module Chassis below l Installing a Replacement Array or Expansion Module Chassis on page 178 Removing a Failed Array or Expansion Module Chassis To remove the DXi6900 G2 Array module or ...

Page 190: ...on You must note the number of each hard drive and temporarily label them before removal so that you can install each of them in the correct location in the replacement Array module or Expansion module chassis 5 Remove both power supplies from the failed Array module or Expansion module chassis see Replacing an Array or Expansion Power Supply on page 158 6 Do one of the following l Remove both Arr...

Page 191: ...ment chassis see Replacing an Expansion Module ESM Canister on page 172 Caution Make sure to install the controllers or ESM canisters in the correct bay Install controller canister A in the left bay as you face the rear of the module Install controller canister B in the right bay as you face the rear of the module 4 Install the replacement Array module or Expansion module chassis in the rack see F...

Page 192: ...e Card Holder on page 181 l Removing and Installing the Cable Retention Bracket on page 182 l Removing and Installing the Information Tag on page 184 Removing and Installing the Cooling Fan Assembly To remove and replace the cooling fan assembly refer to the following procedures l Removing the Cooling Fan Assembly below l Replacing the Cooling Fan Assembly on the next page Removing the Cooling Fan...

Page 193: ...ures Quantum DXi6900 G2 Field Service Manual 180 1 2 3 4 5 6 Item Description 1 Cooling fan assembly 2 Cooling fan 3 Release lever 2 4 Guide pin on the system board 2 5 Cooling fan connector 6 6 Guide pin on the chassis 6 Replacing the Cooling Fan Assembly To replace the cooling fan assembly ...

Page 194: ...ooling fan assembly into the chassis 3 Lock the cooling fan assembly into the chassis by rotating the blue release levers downward until firmly seated Removing and Installing the PCIe Card Holder To remove and replace the PCIe card holder refer to the following procedures l Removing the PCIe Card Holder below l Replacing the PCIe Card Holder on the next page Removing the PCIe Card Holder To remove...

Page 195: ... page Removing and Installing the Cable Retention Bracket To remove and replace the cable retention bracket refer to the following procedures l Removing the Cable Retention Bracket below l Replacing the Cable Retention Bracket on the next page Removing the Cable Retention Bracket To remove the cable retention bracket 1 Remove all cables routed through the cable retention bracket see Figure 125 on ...

Page 196: ...e Cable Retention Bracket 1 2 3 Item Description 1 Alignment pins 2 Tab 3 Cable retention bracket Replacing the Cable Retention Bracket To replace the cable retention bracket 1 Using alignment pins as guide slide the cable retention bracket along the chassis wall until the tab snaps into place see Figure 125 above 2 Place all cables to be routed in the cable retention bracket ...

Page 197: ...is and the replacement Node chassis l Removing the Information Tag below l Replacing the Information Tag on page 186 Removing the Information Tag To remove the information tag 1 Using a 2 Phillips screwdriver remove the screws securing the control panel to the chassis see Figure 126 on the next page Caution Do not use excessive force when removing the control panel as it can damage the connectors ...

Page 198: ...oval and Replacement Procedures Additional Removal and Replacement Procedures Quantum DXi6900 G2 Field Service Manual 185 Figure 126 Removing and Installing the Control Panel 1 2 3 4 5 6 Item Description 1 Control panel ...

Page 199: ...ve it from the control panel Figure 127 Removing and Installing the Information Tag EST 1 2 3 Item Description 1 Information tag 2 Tabs 3 Slot Replacing the Information Tag To replace the information tag 1 Replace the information tag from the failed Node chassis in the control panel in the new Node chassis To do this push the information tag into the control panel slot see Figure 127 above 2 Conne...

Page 200: ...the system is running data may be lost Table 1 DXi6900 G2 Replacement Cables Part Number Description 8 01345 11 Replacement 12 Gb SAS cable 1 meter 9 02033 01 Replacement 1 GbE Ethernet cable 25 feet 9 02036 01 Replacement 10 GbE Ethernet Cable optical 6 meter 331 5295 Replacement 10 GbE Ethernet Cable Twinax 5 meter 9 02033 01 Replacement 10 GBase T Ethernet Cable 25 feet R8H2F Replacement SFP mo...

Page 201: ...board in the Node After replacing the system board the BIOS is automatically updated to the correct Quantum version when the system boots up There is no need to manually update the BIOS After replacing the system board you must verify that the BIOS settings are set correctly see Required DXi6900 G2 BIOS Settings below Required DXi6900 G2 BIOS Settings The DXi6900 G2 system board BIOS settings must...

Page 202: ...and save any changes Note To verify iDRAC BIOS settings are correct see Replacing the Node System Board on page 131 Table 1 DXi6900 G2 Required BIOS Settings BIOS Field Name Values Default First Quantum Required Value Memory Settings System Memory Size 128 0 or 256 0 GB 128 0 GB or 256 0 GB System Memory Type ECC DDR4 ECC DDR4 System Memory Speed 2133 2400 MHz 2133 2400 MHz System Memory Voltage 1...

Page 203: ...abled Enabled Execute Disable Enabled Disabled Enabled Logical Processor Idling Disabled Enabled Disabled Number of Cores per Processor All 1 2 4 6 All Processor 64 bit Support Yes Yes Processor Core Speed 2 50 GHz 2 50 GHz Processor Bus Speed 9 60 GT s 9 60 GT s Processor 1 and 2 Family Model Stepping 06 3F02 06 3F 2 Intel Xeon CPU E5 2680 v3 2 50 GHz E5 2680 v3 2 50 GHz Level 2 Cache 12x256 KB 1...

Page 204: ...Enabled Disabled Enabled User accessible USB Ports All Ports On Only Back Ports On All Ports Off All Ports On Internal USB Port 1 On Off On Integrated Network Card 1 Enabled Disabled OS Enabled OS Watchdog Timer Disabled Enabled Disabled I OAT DMA Engine Disabled Enabled Disabled Embedded Video Controller Enabled Disabled Enabled Current State of EVC Enabled Disabled Enabled SR IOV Global Enable D...

Page 205: ...al Connector Serial Device 2 Serial Device 1 Remote Access Device Serial Device 1 Failsafe Baud Rate 115200 57600 19200 9600 115200 Remote Terminal Type VT100 VT220 ANSI ANSI omconfig chassis biossetup attribute ConTermType setting Ansi Redirection After Boot Enabled Disabled Disabled System Profile Settings System Profile Performance Per Watt DAPC Performance Per Watt OS Performance Dense Configu...

Page 206: ...mmediate Random User Defined Immediate User Defined Delay 60s to 240s 60 240 sec 60 Miscellaneous Settings System time Set to current time Set to current time System Date Set to current date Set to current date Asset Tag Keyboard NumLock On Off Off omconfig chassis biossetup attribute NumLock setting Off Report Keyboard Errors Report Do Not Report Do Not Report omconfig chassis biossetup attribute...

Page 207: ...nts and includes the following sections DXi6900 G2 Cabling Diagrams 194 DXi6900 G2 Cabling Diagrams Refer to the following diagrams when connecting power SAS Ethernet or Fibre Channel cables to the DXi6900 G2 DXi6900 G2 SAS Cabling Node to RBODs Quantum DXi6900 G2 Field Service Manual 194 ...

Page 208: ...6900 G2 Field Service Manual 195 Port 1 Port 2 ID Diag O O Port 1 Port 2 ID Diag O O Port 1 Port 2 ID Diag O O Port 1 Port 2 ID Diag O O System Node RBOD 1 RBOD 2 1A 1B 2A 2B 1A 2A 1B 2B DXi6900 G2SAS Cabling RBODs to EBODs DXi6900 G2SAS Cabling EBODs 1 1 through 1 3 ...

Page 209: ...D 1 3 ID Diag Port 1 ID Diag Port 1 EBOD 1 2 EBOD 1 1 ID Diag Port 1 ID Diag Port 1 1A 1B 1A 1B 1A 1B 1A 1B 1A 1B DXi6900 G2SAS Cabling EBODs 2 1 through 2 3 ID Diag Port 1 ID Diag Port 1 EBOD 2 3 EBOD 2 2 EBOD 2 1 ID Diag Port 1 ID Diag Port 1 ID Diag Port 1 ID Diag Port 1 1A 1B 1A 1B 1A 1B 1A 1B 1A 1B 1A 1B DXi6900 G2Power Cabling ...

Page 210: ... Port 1 EBOD 0 to 13 Port 1 Port 2 ID Diag O O Port 1 Port 2 ID Diag O O Primary AC Source Secondary AC Source Primary AC Source Secondary AC Source Primary AC Source Secondary AC Source DXi6900 G2Fibre Channel Cabling 1 2 3 Item Description 1 To PTT or VTL optional 2 To PTT or VTL optional 3 To PTT or VTL optional DXi6900 G2Ethernet Cabling 1 2 3 4 ...

Page 211: ...Cabling Diagrams DXi6900 G2 Cabling Diagrams Quantum DXi6900 G2 Field Service Manual 198 Item Description 1 To 1 GbE network 2 To 10 GbE network optional 3 To 10 GbE network optional 4 To 10 GbE network optional ...

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