Q40 Tape Library
Installation and Operations Manual
511026 Rev. 07-01-19
156
Event Code
Message Text and Description
Details and Solution
2041
Wellness test failed because of unit lock
failed.
Ensure that the alignment mechanism is engaged in
every module that is above another module in the
library.
2042
Wellness test failed because top cover is
missing.
Install the top cover on the top module of the library.
Check the module interconnect cable and module
power cord. If the base module cannot detect both a
top and bottom cover the robot will not move.
2043
Wellness test failed because bottom
cover is missing.
Install the bottom cover on the bottom module of the
library. Check the module interconnect cable and
module power cord. If the Base Module cannot
detect both a top and bottom cover the robot will not
move.
2044
Wellness test failed because drive power
board has failed.
Ensure the drive power board is fully seated in the
module and power cycle the library.
2045
Wellness test failed because move media
test failed.
The minimum requirements for the Wellness test are
at least one unloaded drive and one data cartridge
compatible with that unloaded drive. If there are no
available drives or compatible media, the test will fail
and an error event will be generated. To view event
details from the RMI, click on the event, and then
view all of the event details to see what elements
were involved in the move failure. Additionally,
check for obstructions in the pathway of the robot
such as a cartridge sticking out. Verify module
alignment and frame alignment. Check if the
robotics assembly is stuck in the lock mechanism,
move robotics assembly apart from lock mechanism
and enable lock mechanism correctly.
2046
Wellness test failed because drive
communication test failed.
Remove and reseat the drive canister to ensure that
the drive is fully seated. If the issue persists then
reset the drive.
2047
Wellness test failed because the barcode
scanning test failed.
Verify that there is no obstruction in front of the
barcode scanning module located on the robotics
assembly. If the error persists replace the robotics
assembly. Check for obstructions in the vertical
pathway of the robot such as a cartridge sticking
out. Verify module alignment and frame
alignment. Verify there are no obstructions at the
bottom of the library. Power cycle the library and
verify no further critical events are generated.
2051
Wellness test failed because of the failing
robotic test.
Check for obstructions in the vertical pathway of the
robot such as a cartridge sticking out. Verify module
alignment and frame alignment. Ensure that the
spooling cable is fully seated in the Base Module
and connected correctly to the robotic assembly.
