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Quadra-Fire • QV26E-B • 4038-897 Rev C • 11/05

1

Owner’s Manual

Installation and Operation

Models:
QV26E-B
Electric Fireplace/Insert

DO NOT DISCARD THIS MANUAL

CAUTION

• Important 

operating 

a n d   m a i n t e n a n c e 
instructions included.

•  Leave this manual with 

party responsible for 
use and operation.

• Read, 

understand 

a n d   f o l l o w   t h e s e 
instructions for safe 
i n s t a l l a t i o n   a n d 
operation.

DO

NOT

DISCARD

HOT! DO NOT TOUCH

SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.

WARNING

• Keep 

children 

away. 

 

• 

CAREFULLY SUPERVISE children in same room 
as heater.

•  Alert children and adults to hazards of high 

temperatures.

•  Keep clothing, furniture, draperies and other 

combustibles away. 

Glass and other surfaces are hot 
during operation and cool down.

If the information in these instruc-
tions is not followed exactly, a 
fi re may result causing property 
damage, personal injury, or death.

 

•  Do not store or use gasoline or other fl am-

mable vapors and liquids in the vicinity of 
this or any other appliance.

•  Comply with all minimum clearances to 

combustibles as specifi ed.  Failure to 
comply may cause house fi re.

WARNING

Made in China

Summary of Contents for QV26E-B

Page 1: ...ON MAY RESULT WARNING Keep children away CAREFULLY SUPERVISE children in same room as heater Alert children and adults to hazards of high temperatures Keep clothing furniture draperies and other combustibles away Glass and other surfaces are hot during operation and cool down If the information in these instruc tions is not followed exactly a fire may result causing property damage personal injury ...

Page 2: ...this owner s manual unless noted otherwise applies to all models Your new Quadra Fire electric fireplace insert will give you years of durable use and trouble free enjoyment Welcome to the Quadra Fire family of fireplace products Homeowner Reference Information Model Name Date purchased installed Serial Number Location on heater Dealership purchased from Dealer phone Notes We recommend that you reco...

Page 3: ...essories A Install the Front Face 13 B Install other Optional Accessories 13 6 Finishing A Finishing Material 14 B Finishing Checklist 14 C Mantel 14 7 Operating Instructions A Main Power Switch 15 B Thermostat 15 8 Troubleshooting A Troubleshooting Guide 16 9 Maintenance and Service A Access the Firebox 17 B Clean the Firebox Compartment 17 C Clean the Back Glass 17 D Replace the Light Bulbs 17 E...

Page 4: ...5 mm from the front of the heater and keep them away from the sides and rear Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended Always unplug heater when not in use Do not operate any heater with a damaged cord or plug or after the heater malfunctions has been dropped or damaged in any manner Return heater t...

Page 5: ...self drilling screws Misc screws and nails Keep heater dry Mold or rust may cause odors CAUTION C Inspect Heater and Components Carefully remove the heater and components from the packaging Report to your dealer any parts damaged in shipment Read all the instructions before starting the installation Follow these instructions carefully during the installation to ensure maximum safety and benefit Fir...

Page 6: ...arance may vary due to individual design preference Hearth Home Technologies reserves the right to alter its products B Clearances Figure 3 1 shows all clearances that must be maintained around the heater Fire Risk Due to high temperature this heater should be located out of high traffic areas Keep combustible materials such as furniture pillows bedding papers clothes and curtains at least 12 in 30...

Page 7: ...may cause fire WARNING Note Minimum and maximum clearances must be maintained at all times Illustrations throughout these instructions reflect typical installations and are for design purposes only Actual installation may vary slightly due to individual design preferences The illustrations and diagrams used throughout these installation instructions are not drawn to scale Model A B C D QV26E B in 26...

Page 8: ...ances to combustibles around the heater must be adhered to 9 3 4 in 248 mm 22 7 8 in 581 mm header height 26 1 2 in 673 mm NOTE The height that a combustible mantel is fitted above the heater is dependent on the height of the front selected The minimum height is 1 in 25 mm above the front Fronts are available in 24 in 610 mm 28 in 711 mm and 32 in 813 mm high Figure 3 2 Framing the Heater ...

Page 9: ...cuit will be required if after installation the circuit trips or fuse blows on a regular basis while the heater is operating Additional heaters on the same circuit may exceed the current rating of the circuit breaker If using a wall cabinet or corner cabinet refer to the installation instructions supplied with the kit For custom cabinets frame and construct with the opening and depth dimensions li...

Page 10: ...until the insert is level Note Decorative trim front faces have been tested and approved to cover existing air circulation vents or grills Aretaining method may be needed to secure the heater in place Combustible facing material may be installed over the original combustible or noncombustible facing material on the solid fuel fireplace The original specified clearances of a factory built fireplace m...

Page 11: ...he control switch is in the OFF position If the cord does not reach the outlet a No 16 AWG minimum wire size extension cord rated for a minimum of 1875 watts may be used Use minimum length and do not coil cord If installing inside a pre existing fireplace and if permitted by local codes an electrician may install an outlet box inside the existing fireplace Place the outlet in the lower back of the fi...

Page 12: ... THERMOSTAT CONTROL MODULE PLUG AC MALE 1 2 1 2 3 1 2 1 2 3 RED 2 PIN 1 2 RED 2 PIN 1 2 ORANGE 3 PIN 1 2 3 YELLOW 4 PIN 1 2 3 4 DIODE ORANGE 3 PIN 1 2 3 BLK BLK WHT WHT BLK BLK WHT 16 Ga 35 AMP AC BLOWER MOTOR BLK Figure 4 1 110V 120V Wiring Diagram B R W W NC NO C RW RT Thermistor Sensor Switch Assembly Cable Brown Red Black Black Red White Cable Power Cord Wire with Ribs No Connection Black Wire...

Page 13: ...front face following the instructions packaged with the face B Install other Optional Accessories Installation of other optional accessories may be done at this time The heater is now ready for operation See Section 7 Shock Risk Do NOT operate this heater without the front face installed WARNING ...

Page 14: ...lace and may be finished with combustible or noncombustible finishing materials When using paint or lacquer to finish the mantel they must be heat resistant to prevent discoloration Note Finishing materials are normally installed behind the nailing flanges or up to the sides of the nailing flanges Allow room for the front to be added and the heater to be anchored C Mantel The height that a combustible ...

Page 15: ...Heater ON Lights bright thermostat active Heater OFF All off Heater ON Lights dim thermostat active When the main power switch is turned ON it provides power to all functions When used in conjunction with the optional remote control the switch should remain in an ON position B Thermostat Active only when lights are on The thermostat allows you to adjust the desired room temperature See Figure 7 1 ...

Page 16: ...on 1 Heater switch is off 1 Turn the heater switch to the ON position 2 Thermostat is set too low 2 Move the thermostat slide until you hear a click 3 Heater system is overheated 3 The heater system is protected by a thermal cutout switch Shut off the switch Wait five minuites then turn the heater on 4 Loose wiring 4 Check all wiring for loose connections Fan runs but not heat is put out 1 Loose wi...

Page 17: ...assembly process During shipment installation handling etc the surface may collect dust particles These can be removed by buffing lightly with a clean dry cloth To remove fingerprints or other marks the panel can be cleaned with a damp cloth using a mild soap and water solution DO NOT USE GLASS CLEANER IT WILL DAMAGE THE BACK ACRYLIC PANEL The panel should be completely dried with a lint free cloth ...

Page 18: ...ater deposit glass cleaner on white film Do NOT clean glass when it is hot CAUTION Inspect Maintenance Tasks Glass Doors 1 Inspect glass panels for cracks Replace if this condition is present 2 Confirm there is no damage to glass or glass frame Replace as necessary 3 Clean glass using a non abrasive cleaner such as Brasso Circulation Compartment 1 Remove any foreign objects 2 Verify unobstructed air...

Page 19: ... 897 Rev C 11 05 19 10 10 Reference Materials A Heater Dimensions 27 5 8 in 702 mm 26 in 661 mm 16 in 407 mm 4 1 4 in 108 mm 22 5 8 in 575 mm 22 7 8 in 581 mm 18 5 8 in 473 mm 9 1 4 in 235 mm 1 2 in 13 mm 1 in 26 mm 1 in 26 mm ...

Page 20: ...nts RC ELEC QUAD Remote Control Remote Control Trim Kits PBT26EA SST26EA PBT26ER SST26ER PBT Polished Brass Trim SST Stainless Steel Trim Cabinets Several styles of cabinets are available for use with these heaters See your dealer distributor for styles and sizes ...

Page 21: ...DF 26ERA BK4432 DF 26ESP BK4432 Model Description Width Height DF 26ERA BK2824 Remington Avenue 28 in 24 in DF 26ESP BK2824 Sun Prairie 28 in 24 in DF 26ERA BK4028 Remington Avenue 40 in 28 in DF 26ESP BK4028 Sun Prairie 40 in 28 in DF 26ERA BK4432 Remington Avenue 44 in 32 in DF 26ESP BK4432 Sun Prairie 44 in 32 in ...

Page 22: ... 897 Rev C 11 05 22 C Service Parts Exploded Parts Diagram QV26E B Service Parts QV26E B Beginning Manufacturing Date Apr 2005 Ending Manufacturing Date Active 14 13 12 11 9 8 7 6 5 4 3 17 4 2 1 10 15 18 Log Set 24 23 22 16 25 ...

Page 23: ... Assembly 4038 004 1 13 Reflective Flame Decal 4021 190 1 2 Motor Bracket 4038 009 1 12 Heater Blower Assembly 4038 107 1 9 26 in 31 in Acrylic Panel 4038 810 1 10 26 in 31 in Lenticular Lens 4030 840 1 14 Leveling Bolts 4038 823 4 15 Thermostat Control Assembly 4038 806 1 16 Control Board Assembly 4038 108 1 17 Switch Assembly 4038 110 1 Thermostat Wire Assembly RBW 4038 111 1 Control Switch Wire ...

Page 24: ...Quadra Fire QV26E B 4038 897 Rev C 11 05 24 This page intentionally left blank ...

Page 25: ...pany damage or failure has resulted from accident alteration misuse abuse incorrect installation or operation on an incorrect power source The foregoing is in lieu of all other warranties expressed implied or statutory and the Company neither assumes nor authorizes any person to assume for it any other obligation or liability in connection with said product Light bulbs are not covered in the warra...

Page 26: ...D I S C A R D This product may be covered by one or more of the following patents United States 4593510 4686807 4766876 4793322 4811534 5000162 5016609 5076254 5113843 5191877 5218953 5263471 5328356 5341794 5347983 5429495 5452708 5542407 5601073 5613487 5647340 5688568 5762062 5775408 5890485 5931661 5941237 5947112 5996575 6006743 6019099 6048195 6053165 6145502 6170481 6237588 6296474 6374822 ...

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