Quadra-Fire QFI30FB-C Page 41 Owner'S Manual Download

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Quadra-Fire • QFI30FB-C, QFI35FB-C • 2221-901 Rev. S • 2/15

Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

4. Pilot lights but con-

tinues to spark, and
main burner will not
ignite. (If the pilot
continues to spark
after the pilot

ame

has been lit,

ame

recti

cation has not

occurred.)

A. A shorted or loose connection in

ame sensing rod.

Verify all connections to wiring diagram in manual. Verify connec-
tions underneath pilot assembly are tight. Verify

ame sense or ig-

niter wires are not grounding out to metal chassis, pilot burner, pilot
enclosure or screen if present, or any other metal object.

B. Poor

ame recti

cation or contami-

nated

ame sensing rod.

With

xed glass assembly in place, verify that

ame is engul

ame sensing rod on left side of pilot hood. Flame sensing rod

should glow shortly after ignition. With a multi-meter, verify that
current in series between module and sense lead is at least 0.14
microamps. Verify correct pilot ori

ce is installed and gas inlet is set

to pressure speci

cations. Polish

ame sensing rod with

ne steel

wool to remove any contaminants that may have accumulated on

ame sensing rod.

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.
Verify that wire harness is

rmly connected to the module.

D. Damaged pilot assembly or con-

taminated

ame sensing rod.

Verify that ceramic insulator around the

ame sensing rod is not

cracked, damaged, or loose. Verify connection from

ame sensing

rod to white sensor wire. Polish

ame sensing rod with

ne steel

wool to remove any contaminants that may have accumulated on

ame sensing rod. Verify continuity with a multi-meter with ohms set

at lowest range. Replace pilot if any damage is detected.

Summary of Contents for QFI30FB-C

Page 1: ...ce is only for use with the type s of gas indicated on the rating plate This appliance is not convertible for use with other gases unless a certified kit is used DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the...

Page 2: ...ific fireplace can be found on the rating plate usually located in the control area of the fireplace Homeowner Reference Information Model Number Read this manual before installing or operating this appliance Please retain this owner s manual for future reference Not for use with solid fuel Ne doit pas entre utilise avec un combustible solide This appliance must be installed in accordance with loc...

Page 3: ...iderations 17 C Tools and Supplies Needed 17 D Inspect Appliance and Components 17 5 Fireplace Size Requirements A Minimum Fireplace Opening 18 B Mantel and Wall Projections 20 6 Termination Locations A Vent Termination Minimum Clearances 21 7 Installation Preparation A Inspection and Cleaning 22 B Flue Damper 22 C Gas Line 22 D Fireplace Conversion Notice 22 E Electrical Outlet Box 22 F Remote Co...

Page 4: ...date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installation or occupancy ...

Page 5: ...SIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw and is not covered under warranty Damage to printed plated or enameled surfaces caused by fingerprints accidents misuse scratches melted items or other external sources and residues...

Page 6: ... jurisdiction When installing above 2000 feet elevation In the USA Reduce input rate 4 for each 1000 feet above 2000 feet In CANADA Reduce input rate 10 for elevations between 2000 feet and 4500 feet Above 4500 feet consult local gas utility Check with your local gas utility to determine proper orifice size NOTICE This installation must conform with local codes In the absence of local codes you mu...

Page 7: ...on lockout feature Keep remote controls out of reach of children Never leave children alone near a hot fireplace whether operating or cooling down Teach children to NEVER touch the fireplace Consider not using the fireplace when children will be present Contact your dealer for more information or visit www hpba org safety information To prevent unintended operation when not using your fire place f...

Page 8: ...pliance has been supplied with an integral barrier to prevent direct contact with the fixed glass panel DO NOT operate the appliance with the barrier removed Contact your dealer or Hearth Home Technologies if the barrier is not present or help is needed to properly install one For more information refer to the instructions supplied with your decorative door or front F Remote Controls Wall Controls...

Page 9: ...at the control goes into LOCK OUT mode as a result of an error code ON Position Appliance will ignite and run continuously in the HI flame setting with no adjustment in flame output This mode of operation is primarily used for initial installation or power outage operation with battery backup REMOTE Position Appliance will initiate commands from an optional wired wall switch and or the wireless re...

Page 10: ... under certain conditions When this occurs the appliance will not ignite or respond to commands The module will go into lock out mode by emitting three audible beeps then continuously displaying a RED GREEN error code at its status indicator LED Check battery tray Remove batteries if installed Batteries should only be installed for use during power outages See Section G Locate the module reset swi...

Page 11: ... while in operation DO NOT touch Keep children clothing furniture gasoline and other liquids having flammable vapors away DO NOT operate the appliance with fixed glass assembly removed cracked or broken Replacement of the fixed glass assembly should be done by a licensed or qualified service person Immediately call your gas supplier from a neighbor s phone Follow the gas sup plier s instructions I...

Page 12: ...d to burn for 20 to 40 minutes Odor from appliance When first operated this appliance may release an odor for the first several hours This is caused by the curing of the paint and the burning off of any oils remaining from manufacturing Odor may also be released from finishing materials and adhesives used around the appliance Film on the glass This is a normal result of the curing process of the p...

Page 13: ...e frequent cleaning may be required due to lint from carpeting or other factors The control compartment burner and circulating air passageway of the appliance must be kept clean CAUTION Risk of Burns The appliance should be turned off and cooled before servicing When properly maintained your appliance will give you many years of trouble free service We recommend an nual service by a qualified tech...

Page 14: ...to Section 12 for log placement instructions Verify correct log placement and no flame impingement causing sooting Correct as necessary Control Compartment and Firebox Top Frequency Annually By Service Technician Tools needed Protective gloves vacuum cleaner dust cloths Vacuum and wipe out dust cobwebs debris or pet hair Use caution when cleaning these areas Screw tips that have penetrated the she...

Page 15: ...n due to long term heat exposure Check for smooth lighting and ignition carryover to all ports Verify that there is no ignition delay Inspect for lifting or other flame problems Verify air shutter setting is correct See Section 12 for required air shutter setting Verify air shutter is clear of dust and debris Inspect orifice for soot dirt and corrosion Verify orifice size is correct See Service Pa...

Page 16: ... not drawn to scale Actual product may vary from pictures in manual VERTICAL TERMINATION CAP SECTION 8 E VENT PIPE SECTION 8 GAS LINE SECTION 9 ACCESS THROUGH EXISTING MASONRY OR WOODBURNING FIREPLACE HEARTH EXTENSION SURROUND OR FRONT NOT SHOWN SECTION 2 D AND SECTION 8 MANTEL AND MANTEL LEG SECTION 5 B AND 11 A 3 INCH FLEX LINERS SECTION 8 Figure 4 1 Typical System 4 4 Getting Started Installer ...

Page 17: ...st be installed Report to your dealer any parts damaged in shipment particularly the condition of the glass Read all of the instructions before starting the instal lation Follow these instructions carefully during the installation to ensure maximum safety and benefit WARNING Risk of Fire or Explosion Damaged parts could impair safe operation DO NOT install damaged in complete or substitute compone...

Page 18: ...for and as noted above and in Figure 5 1 A minimum 1 2 inch gap from the bottom of the appliance to the metal floor of the solid fuel firebox is RECOMMENDED for optimal fan performance See side view in Figure 5 1 1 2 IN MINIMUM LEVELING HEIGHT RECOMMENDED 1 4 IN REQUIRED 12 IN 5 IN 6 IN 11 1 4 IN TOP VIEW SIDE VIEW EXISTING FACTORY BUILT FIREBOX QFI35FB C QFI30FB C METAL FLOOR OF EXISTING SOLID FU...

Page 19: ...h 25 1 2 648 21 1 2 546 B Front Width 35 889 30 1 4 768 C Glass Opening Width 31 1 2 800 26 3 4 679 D Glass Opening Height 20 508 18 457 E Height Front 24 7 8 632 22 7 8 581 F Height Rear 22 1 4 565 20 5 8 524 G Unit Depth 18 1 4 464 16 7 8 429 H Venting Depth 13 3 8 340 12 1 8 308 Note If exhaust collar on insert and fireplace damper do not line up add 4 inches 102 mm to minimum fireplace height ...

Page 20: ...oard etc Clearance to combustible material under the insert is 1 4 inch 6 mm Clearance from top of fireplace opening for combustibles extending 12 inches max is 12 inches Use leveling legs to raise insert minimum 1 4 inch 6 mm above combustible material or outer wrap of factory built firebox Combustible facings must not extend behind the insert surround For non combustible material specifications ...

Page 21: ... 12 7 5 Over 20 12 to 21 12 8 0 Figure 6 1 Minimum Height From Roof To Lowest Discharge Opening 3 foot minimum in snow regions HORIZONTAL OVERHANG VERTICAL WALL GAS DIRECT VENT TERMINATION CAP 12 X ROOF PITCH IS X 12 LOWEST DISCHARGE OPENING 2 FT MIN 20 INCHES MIN H MIN MINIMUM HEIGHT FROM ROOF TO LOWEST DISCHARGE OPENING 6 6 Termination Locations Fire Risk Maintain vent clearance to combustibles ...

Page 22: ... 1 inch 25 mm diameter or less may be drilled through the lower sides or bottom of the firebox in a proper workmanship like manner This access hole must be plugged with non combustible insulation after the gas supply line has been installed Install gas line into firebox cavity Check local codes and gas line sizing requirements following NFPA51 See Section 9 E Electrical Outlet Box An outlet box ma...

Page 23: ...ting is NOT allowed Vertical terminations are measured to top of chimney This appliance is listed for use with LINK DV systems and components only It is permissible to extend venting above existing chimney within specified maximum verti cal limits using SL D series or Dura Vent GS series 4 in x 6 5 8 in gas direct vent pipe Connection is made us ing DV 46DVA GK The vent must be terminated with the...

Page 24: ... Figure 8 1 Secure the stainless flexible vent pipe to the exhaust starting collar on top of the appliance with three screws Use 3 screws to attach the section of inlet air vent to the inlet collar on the collar slide plate See Figure 8 1 NOTE The collar slide plate may be removed from appliance to aid installation Figure 8 2 CUT AND BEND FLASHING AS NEEDED TO FIT CHIMNEY SEALANT ADHESIVE Trim chi...

Page 25: ...TED TO LOCATION A OR LOCATION B LOCATION B FRONT LEVELING LEGS MAY BE MOVED TO THIS LOCATION Remove rear leveling legs from shipping position and relocate to one of the positions shown in Figure 8 3 Remove both screws that secure the leveling leg to the side of the appliance Turn the leveling leg around so that the foot is facing out and downward Line up the two holes on the leg with the holes on ...

Page 26: ...0 Over 16 12 to 18 12 7 0 Over 18 12 to 20 12 7 5 Over 20 12 to 21 12 8 0 Masonry Factory Built Wood Burning Remove 18 inch x 18 inch flashing on cap by removing 3 screws Connect both the LINK ZC ADPB to Class A Pipe and the termination cap to the LINK ZC ADPB with the self tapping screws provided OPTIONAL LINK ZC ADPB FOR USE WITH CLASS A WOODBURNING PIPE HORIZONTAL OVERHANG VERTICAL WALL GAS DIR...

Page 27: ...able leak check solution DO NOT use open flame Fittings and connections could have loos ened during shipping and handling WARNING Risk of Fire DO NOT change valve settings This valve has been preset at the factory WARNING Risk of Fire Explosion High pressure will damage valve Low pressure may cause explosion Verify inlet pressures Verify minimum pressures when other household gas appliances are op...

Page 28: ...n the bottom back corner of the existing solid fuel masonry or factory built fireplace to plug in the cord assembly or the supplied cord assembly may be rerouted out onto the hearth to a nearby outlet for proper operation of the appliance WARNING Risk of Shock or Explosion DO NOT wire IPI controlled appliance junction box to a switched circuit Incorrect wiring will override IPI safety lockout Refe...

Page 29: ...pplied with the appliance must be replaced it must be replaced with type 105 C rated wire E Programming the RC300 to the Control Module CAUTION Risk of burns DO NOT program the remote control to the control module when fireplace is hot Refer to the RC300 Installation Instructions included in appliance manual bag to program the RC300 to the control module BLK R E D BRN ORANGE TO VALVE GROUND TO VAL...

Page 30: ...above combustible material or outer wrap of factory built firebox Combustible facings must not extend behind the insert surround For non combustible material specifications refer to section 1 E 11 11 Finishing EXISTING NON COMBUSTIBLE FACING 12 IN MAX 12 IN MIN 2 IN MAX 10 IN MIN Figure 11 1 Mantel Clearance B Remove the Shipping Materials Remove shipping materials from inside or underneath the fi...

Page 31: ...s Install approved accessories per instructions included with accessories Contact your dealer for a list of ap proved accessories WARNING Risk of Fire and Electric Shock Use ONLY Hearth Home Technologies approved optional acces sories with this appliance Using non listed accessories could result in a safety hazard and will void the warranty 12 12 Appliance Setup F Place the Lava Rock WARNING Risk ...

Page 32: ...ot to cover the lighting trail of ports from back to front Place dime size pieces of Glowing Embers just in front of the port trail but not on or in between the ports See Figure 12 3 QFI30FB C or Figure 12 4 QFI35FB C Care should be taken so that the ports are not covered Failure to follow this procedure will likely cause lighting and sooting problems Save the remaining ember materials for use dur...

Page 33: ...re 2 for additional points of reference Center the log over the pilot bracket Pull the log forward until contact is made with burner Log 2 SRV2221 701 Position Log 2 as shown in Figure 5 See Figure 2 and Figure 6 for additional points of reference The recessed area on the bottom of the log and the back right corner of the burner top mate GLASS ROCK GLASS ROCK LOG RESTS LOG RESTS AGAINST BACK AGAIN...

Page 34: ...og forward until it stops against the vertical portion of the grate tine Swing the rear of the log counterclockwise until it touches the firebox FRONT FRONT Figure 7 Place Log 3 RECESSED AREA RECESSED AREA 2 2 BACK BACK FLAT SPOT FLAT SPOT FOR LOG 5 FOR LOG 5 LOG TOUCHES LOG TOUCHES FIREBOX FIREBOX 3 3 3 3 BASE OF GRATE TINE FITS IN GROOVE BASE OF GRATE TINE FITS IN GROOVE BASE TINE BASE TINE MATE...

Page 35: ...ure 13 Place Log 7 Log 7 SRV2221 707 Position Log 7 as shown in Figure 13 See Figure 2 and 11 for additional reference points Place the front end of Log 7 on the flat spot indicated in Figure 11 Place the back end of Log 7 on the left side of the knot See Figure 13 PLACE END OF LOG PLACE END OF LOG ON FLAT SPOT ON FLAT SPOT PLACE END OF LOG PLACE END OF LOG ON FLAT SPOT ON FLAT SPOT 7 7 PLACE END ...

Page 36: ...log over the pilot bracket The log should rest on the burner ledge as shown in Figure 4 Log 2 SRV2223 701 Position Log 2 as shown in Figure 5 See Figure 2 for additional points of reference Place the left end of the log on the rear log support Slide the log back until it rest against the back of the log support The left end of the log should touch Log 1 Swing the right end of the log counterclockw...

Page 37: ... 3 3 3 3 3 LOG PIN SLOT LOG PIN SLOT LOG CONTACTS LOG CONTACTS GRATE BAR GRATE BAR 5 5 3 3 1 1 2 2 Figure 10 Place Log 5 RIGHT RIGHT LEFT LEFT REST ENDS OF LOGS REST ENDS OF LOGS ON THE FLAT SPOTS ON THE FLAT SPOTS 6 6 Log 5 SRV2223 704 Position Log 5 as shown in Figure 10 See Figure 2 and Figure 7 for additional references Rest the left end of the log on the flat spot of log 3 Locate the groove l...

Page 38: ...Log 7 as shown in Figure 12 See Figure 2 and 10 for additional reference points Place the front and back ends of the log on the flat spots as shown in Figure 12 7 7 PLACE END OF LOG PLACE END OF LOG ON FLAT SPOT ON FLAT SPOT REST END OF LOG REST END OF LOG ON THE LEFT SIDE OF ON THE LEFT SIDE OF KNOT KNOT KNOT KNOT ...

Page 39: ... broken or scratched Replace as a complete assembly Removing Fixed Glass Assembly The glass assembly fastens to the fireplace in four places The fastening mechanisms are spring loaded glass latches An example of the glass latch is shown in Figure 12 2 To release glass assembly pull the two top spring loaded latches forward and allow them to retract away from the glass assembly Slide the glass as s...

Page 40: ... or 1 8 in 3 mm 2 Pilot won t light there is no noise or spark A No power transformer installed incorrectly or depleted batteries Verify that transformer is installed and plugged into module Check voltage of transformer at connection to module Acceptable read ings of a good transformer are between 6 4 and 6 6 volts DC Bat tery power supply voltage must be at least 4 volts If below 4 volts replace ...

Page 41: ...f pilot hood Flame sensing rod should glow shortly after ignition With a multi meter verify that current in series between module and sense lead is at least 0 14 microamps Verify correct pilot orifice is installed and gas inlet is set to pressure specifications Polish flame sensing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod C Module is not gr...

Page 42: ... 3 8 746 B 24 15 16 633 20 15 16 532 C 10 11 16 271 8 11 16 221 D 3 11 16 94 3 11 16 94 E 4 3 8 111 4 1 4 108 F 13 3 8 340 11 7 8 302 G 6 9 16 167 5 3 4 146 H 33 7 8 860 29 3 16 741 I 6 3 4 172 6 3 4 172 J 12 305 10 1 2 267 K 1 5 16 33 1 5 16 33 MODEL DIMENSIONS Location QFI35FB C QFI30FB C Inches Millimeters Inches Millimeters L 1 7 8 48 1 7 8 48 M 1 1 2 38 1 1 2 38 N 5 7 16 138 4 1 2 114 O 16 5 ...

Page 43: ...22 493 70 927 648 635 13 FSL QFI35FB in 30 7 16 21 7 16 2 3 4 38 1 2 27 1 2 27 1 2 mm 773 545 70 978 699 686 13 Figure 14 2 Decorative Front Dimensions FS QFI30FB FS QFI35FB and FSL QFI30FB FSL QFI35FB A B C D E F G FS QFI30FB in 26 7 8 17 7 8 2 1 4 36 1 2 25 7 16 25 7 16 mm 683 454 57 927 646 635 11 FS QFI35FB in 31 7 16 20 2 3 16 38 7 16 27 7 16 27 7 16 mm 799 508 56 976 697 686 11 G A B C D E F...

Page 44: ...32 414 127 927 648 635 13 TB QFI35FB in 30 13 16 18 5 16 5 38 1 2 27 1 2 27 1 2 mm 783 465 127 978 699 686 13 Figure 14 3 Decorative Front Dimensions TP QFI30FB TP QFI35FB and TB QFI30FB TB QFI35FB A B C D E F G TP QFI30FB in 32 1 2 15 4 7 8 36 9 16 26 1 2 26 1 2 mm 826 381 124 929 673 660 13 TP QFI35FB in 34 1 2 16 7 8 4 7 8 38 9 16 28 1 2 28 1 2 mm 876 429 124 979 724 711 13 G A B C D E F G A B ...

Page 45: ...0B LINK ZC ADPB DV 46DVA GK FLEX CNCT LINK DV4 30B LINKSQC DV30 COPPER LINKSQB DV30 BLACK LINKSQC DV4 30 COPPER LINKSQB DV4 30 BLACK B Vent Kits Components Direct Vent Flex Liner Kits see Figure 14 4 LINK DV30B Masonry 3 inch flex liner kit Expands to 30 feet Includes two liners termination cap and flashing LINK DV4 30B Masonry 3 inch flex liner kit Expands to 30 feet and 4 feet respectively Inclu...

Page 46: ...2221 702 3 Log 3 SRV2221 703 4 Log 4 SRV2221 704 5 Log 5 SRV2221 705 6 Log 6 SRV2221 706 7 Log 7 SRV2221 707 8 Termination Plate Assembly 2201 012 Gasket Termination Plate 2201 401 Slide Plate Handle 2019 201 9 Module Bracket 2201 137 10 Burner Assembly 2221 009 Y 11 Media Tray 2201 112 12 Grate Assembly 2221 016 13 Glass Door Assembly GLA 2201 Y 14 Power Cord Assembly 2201 024 Y 15 Valve Assembly...

Page 47: ... 1 SRV2223 703 2 Log 2 SRV2223 701 3 Log 3 SRV2223 702 4 Log 4 SRV2223 706 5 Log 5 SRV2223 704 6 Log 6 SRV2223 705 7 Log 7 SRV2221 707 8 Slide Plate Assembly 2202 012 Gasket Termination Plate 2201 401 Slide Plate Handle 2019 201 9 Module Bracket 2201 137 10 Burner 2223 009 Y 11 Media Tray 2202 112 12 Grate Assembly 2223 016 13 Glass Door Assembly GLA 2202 Y 14 Power Cord Assembly 2201 024 15 Valve...

Page 48: ...C 582 849 15 3 Flex Assembly 383 302A Y 15 4 Flex Ball Valve Assembly 2201 108 Y 15 5 Valve Bracket 2202 108 15 6 Valve NG 2166 302 Y Valve LP 2166 303 Y 15 7 Air Passage Divider QFI30FB C 2201 144 QFI35FB C 2202 144 15 8 Ember Bulb Qty 2 req 2201 150 Y 15 9 Light Wire Assembly 2201 011 Y 15 10 Jumper Wire Wall Switch 2179 300 Y 15 11 Transformer 6 Volt Wall 2326 131 Y 15 12 Auxilliary Box 2166 33...

Page 49: ... 2206 085 Y Glass Clip Support Assembly Pkg of 2 33858 2 Y Glass Latch Support Assembly Qty 2 req 2146 413 Y Lava Rock 4021 296 Mineral Wool 050 721 Patch Kit Firebrick PATCHKIT FB Remote RC300 QDF Stainless Steel Liner 768 380A Touch up Paint TUP GBK 12 Wire Assembly Module Reset 2201 030 Y Touch up Paint Fiber STRATFORD KIT EMC Filter 2201 198 QFI30FB C Conversion Kits Conversion Kit NG NGK I30F...

Page 50: ...____________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ R Printed in U S A Copyright 2015 DO NO...

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