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XCubeFAS 2026

Hardware Manual

Support and Other Resources

© 2021 QSAN Technology, Inc. All rights reserved.
www.qsan.com

Official

Document

75

6.2.

Online Customer Support

For better customer support, QSAN product includes the console cable for online support.
Please follow the procedures below to setup the online help environment for QSAN support
team.

The following procedure will help you to setup the serial console via the console cable that is
enclosed in the shipping carton. The following image is the appearance of the console cable.

Figure 6-2 Appearance of a Console Cable

Procedures to Setup the Serial Console

1.

Setup the serial cable between the controller and one host like in the below image.

Figure 6-3 Connect the Console Cable

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Summary of Contents for XCubeFAS 2026

Page 1: ...XCubeFAS 2026 Hardware Manual September 2021 ...

Page 2: ...gistered trademarks of Microsoft Corporation in the United States and or other countries Linux is a trademark of Linus Torvalds in the United States and or other countries UNIX is a registered trademark of The Open Group in the United States and other countries Mac and OS X are trademarks of Apple Inc registered in the U S and other countries Java and all Java based trademarks and logos are tradem...

Page 3: ...uments xv Technical Support xvi Information Tip and Caution xvi Conventions xvii 1 Product Overview 1 1 1 Introduction to XCubeFAS Series 1 1 2 Hardware Specifications 1 1 3 Package Contents 4 2 System Components Overview 5 2 1 Front Panel 5 2 2 Rear Panel 9 2 3 Power Supply Units 13 2 4 Fan Modules 15 2 5 Cache to Flash Memory Protection 16 2 6 Optional Host Cards 20 3 Installing the System Hardw...

Page 4: ...he USB LCM 40 3 12 Optional Wake on LAN Wake on SAS 41 4 Quick Maintenance 42 4 1 Removing Installing Controller Module 42 4 2 Installing Optional Memory Modules 46 4 3 Removing Installing Power Supply Unit 49 4 4 Removing Installing Fan Module 51 4 5 Removing Installing Cache to Flash Module 54 4 6 Removing Installing Optional Host Cards 56 5 Deployment Types and Cabling 62 5 1 Deployment Types 6...

Page 5: ...11 Location of the Cache to Flash Module 17 Figure 2 12 Cache to flash Module Pack 17 Figure 2 13 Components of Cache to Flash Modules 17 Figure 2 14 Cache to Flash Workflow 18 Figure 2 15 Flash Module LEDs and Button 19 Figure 2 16 Host Card Installation Slots 20 Figure 2 17 2 port 32Gb Fibre Channel Host Card SFP28 LEDs 22 Figure 2 18 4 port 16Gb Fibre Channel Host Card SFP LEDs 23 Figure 2 19 2...

Page 6: ... off the System by Power Button 39 Figure 3 15 Location for the UPS System Connection 40 Figure 4 1 Controller Module Failure Warning 43 Figure 4 2 Display Warning of the Controller Module through Status LED 43 Figure 4 3 Mechanical Components of the Controller Module 43 Figure 4 4 Steps of Removing the Controller Module 44 Figure 4 5 Installing the Controller Module 45 Figure 4 6 Controller Modul...

Page 7: ... 5 2 One Host One XCubeFAS One XCubeDAS Single Path 64 Figure 5 3 One Host One HBA Two Switches One XCubeFAS Dual Path 65 Figure 5 4 One Host One HBA One XCubeFAS One XCubeDAS Dual Path 66 Figure 5 5 Two Hosts One HBA per Host Two Switches One XCubeFAS Dual Path 67 Figure 5 6 Ten Hosts One HBA per Host One XCubeFAS Dual Path 68 Figure 5 7 Cascade Topology One XCubeFAS One XCubeDAS Dual Path 69 Fig...

Page 8: ...f the Cache to Flash Module 17 Table 2 12 Components of Cache to Flash Modules 18 Table 2 13 Descriptions of Flash Module LEDs and Button 19 Table 2 14 Host Card Installation Slots of a Controller 21 Table 2 15 Descriptions of 2 port 32Gb Fibre Channel Host Card SFP28 LEDs 22 Table 2 16 Descriptions of 4 port 16Gb Fibre Channel Host Card SFP LEDs 23 Table 2 17 Descriptions of 2 port 16Gb Fibre Cha...

Page 9: ...nology Inc All rights reserved www qsan com Official Document viii Table 4 3 Mechanical Components of the PSU 50 Table 4 4 Mechanical Components of the Fan Module 53 Table 5 1 Deployment Types 62 Table 5 2 System and Expansion Enclosure Configuration Rules 63 ...

Page 10: ...igation All statements information and recommendations in this document do not constitute a warranty of any kind express or implied Any performance data contained herein was determined in a controlled environment Therefore the results obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that thes...

Page 11: ... this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation この装置はクラス A 情報技術装置ですこの装置を家庭環境で使用すると電波妨害を引き起こすことがありますこの場合には使用者が適切な対策を講ずるよう要求されることがあります VCC1 A 警告這是甲類的資訊產品在居住的環境中使用時可能會造成射頻干擾在這種情況下使用者會被要求採取某些適當的對策 CE Statement This device has been shown to be in compliance with and was tested in...

Page 12: ...eplate ratings should be used when addressing this concern 5 Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips CAUTION The main purpose of the system left and right ears are for 19 rack use only Do NOT use those ears to carry or tra...

Page 13: ...EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UNE BATTERIE DE TYPE INCORRECT METTRE AU REBUT LES BATTERIES USAGEES CONFORMEMENT AUX INSTRUCTIONS VORSICHT German Explosionsgefahr bei unsachgemasem Austausch der Batterie Entsorgung gebrauchter Batterien nach Anleitung ADVERTENCIA Spanish Las baterias pueden explotar si no se manipulan de forma apropiada No desmonte ni tire las baterias al fuego Siga la...

Page 14: ...as defined where both these conditions apply Access can only be gained by service persons or by users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken Access is through the use of a tool or lock and key or other means of security and is controlled by the authority responsible for the location Warning Electric shoc...

Page 15: ...anty for QSAN branded hardware products System hardware and peripheral product s 3 years limited warranty from date of original purchase Battery Backup Module or super capacitor module applies for cache to flash module 1 year limited warranty from date of original purchase For more detail warranty policy please refer to QSAN official web site https www qsan com warranty ...

Page 16: ... network administration storage system installation and configuration storage area network management and relevant protocols CAUTION Do NOT attempt to service change disassemble or upgrade the equipment s components by yourself Doing so may violate your warranty and expose you to electric shock Refer all servicing to authorized service personnel Please always follow the instructions in this owner ...

Page 17: ...9 30 18 00 Monday Friday UTC 8 Via Skype Chat Skype ID qsan support Service hours 09 30 02 00 Monday Friday UTC 8 Summer time 09 30 01 00 Via Email support qsan com Information Tip and Caution This manual uses the following symbols to draw attention to important safety and operational information INFORMATION INFORMATION provides useful knowledge definition or terminology for reference TIP TIP prov...

Page 18: ...els Example Click the OK button Italic Indicates a variable which is a placeholder for actual text provided by the user or system Example copy source file target file square brackets Indicates optional values Example a b indicates that you can choose a b or nothing braces Indicates required or expected values Example a b indicates that you must choose either a or b vertical bar Indicates that you ...

Page 19: ... is composed of system hardware and the XEVO operating system the system hardware is a modular design and FRU Field Replacement Unit optimized All the hardware modules are inside the rack mount chassis including system controllers front panel rear panel redundant power supply units and fan modules cache to flash modules and expansion slots for optional Fibre Channel or Ethernet high speed host car...

Page 20: ...ssor mode is also available Memory per Controller DDR4 ECC 32GB UDIMM up to 128GB four DIMM slots insert two DIMMs or more will boost performance Host Connectivity per Controller Optional Host Cards at Slot 1 PCIe Gen3 x 8 2 x 32Gb FC SFP28 ports 4 x 16Gb FC SFP ports 2 x 16Gb FC SFP ports 2 x 25GbE iSCSI SFP28 ports 4 x 10GbE iSCSI SFP ports 2 x 10GbE iSCSI RJ45 ports Optional Host Cards at Slot ...

Page 21: ...AS SATA SED SSD Expansion Capabilities Up to 10 expansion units using XD5326 2U 26 bay SFF 12Gb SAS expansion enclosure Max Drives Supported 286 Dimension H x W x D 19 Rack mount 88 x 438 x 491 mm Memory Protection Cache to Flash module Battery backup module Flash module LCM LCD Module USB LCM optional Power Supply 770W 1 1 redundant 80 PLUS Platinum Fan Module 2 x hot pluggable redundant fan modu...

Page 22: ...s Following list are the package contents for the XCubeFAS series models To learn more details of package contents please refer to XCubeFAS Quick Installation Guide System Chassis x1 Disk Drive Trays XF2026 2U 26 bay SFF 2 5 Disk Drive Tray x26 Rail Kit AC Power Cords x2 RS 232 Console Cable Screws Pack for Disk Drives Quick Installation Guide ...

Page 23: ...nt Panel In this session we will describe the system controls and indicators disk drive numbering and the disk drive LEDs in the front panel 2 1 1 System Controls and Indicators The XCubeFAS Series features a unique design the system controls and indicators are located on the right ear The system controls and indicators module integrates functional buttons and system state indicators which can be ...

Page 24: ...stem Blinking White The system is in the stage of boot or shutdown Off The system is shutdown 2 UID Button LED UID Unique Identifier button Press the button one time to turn it ON press it again to turn it OFF UID Unique Identifier LED Press the button to turn it ON and press it again to turn it OFF Solid Blue The system has been identified Off The system has not been identified 3 Enclosure Access...

Page 25: ... 2 1 2 System Disk Drive Numbering The figure below illustrates the disk drive numbers in a row from left to right If you want to check the disk drive numbering rule while installing the disk drives into the system the disk drive numbering is printed on the lower part of the system front Please refer to the chapter 3 2 Installing Disk Drives into the Trays to insert the disk drives into the trays ...

Page 26: ... 2 2 Descriptions of Disk Drive LEDs NUMBER DESCRIPTION DEFINITION 1 Disk Drive Power LED Solid Blue The disk drive is inserted and no data access Blinking Blue The disk drive is accessing data Off There is no disk drive inserted 2 Disk Drive Status LED Solid Amber When system is booting Only for XF3126D There is disk drive error Blinking Amber interval of 0 5 sec The disk drive is rebuilding Blin...

Page 27: ...dules in the rear panel The following content outlines the detail of the rear panel and components 2 2 1 Rear Panel Layout Figures and the table below illustrate the system rear panel layout Figure 2 4 Rear Panel Layout Table 2 3 Rear Panel Layout ITEM NUMBER DESCRIPTION 1 Power Supply Unit 1 2 Fan Module 1 3 Slot for Cache to Flash Module Flash Module 4 Controller Module 1 5 Controller Module 2 6...

Page 28: ...ase refer to the chapter 4 1 Removing Installing Controller Module to maintain the controller module Controller Status LED Dirty Cache LED Master Slave LED Unique Identifier LED Figure 2 5 Components of Controller Module Table 2 4 Description of Controller Module Components ITEM NUMBER DESCRIPTION 1 Host Card Slot 1 host card is an optional part 2 Buzzer Mute Button 3 Host Card Slot 2 host card is...

Page 29: ...F2026 123456 Reset IP addresses of all iSCSI Ports to 192 168 1 1 192 168 2 1 etc Reset link speed of all Fibre Channel Ports to Automatic Clear all access control settings of the host connectivity 3 Console cable NULL modem cable connects from console port of the storage system to a RS 232 port on the management PC The console settings are on the following Baud rate 115 200 8 data bit no parity 1...

Page 30: ...lave LED only for dual controllers Solid Green This is the Master controller Off This is the Slave controller 3 Dirty Cache LED Solid Amber Data on the cache is waiting for flush to disks Off There is no data on the cache 4 UID Unique Identifier LED Solid Blue The enclosure has been identified Off The enclosure is not being identified 5 Management Port Connection LED Solid Green The connection is ...

Page 31: ... with two redundant and hot swappable PSUs Power Supply Units The images and the table below illustrate the location of PSU in the system Please refer to the chapter 4 3 Removing Installing Power Supply Unit to maintain the PSUs Figure 2 7 Location of the Power Supply Unit Table 2 6 Location of the Power Supply Unit ITEM NUMBER DESCRIPTION 1 PSU 1 2 PSU 2 Please refer to the following for the defi...

Page 32: ...ESCRIPTION 1 PSU Release Tab 2 PSU Power Cord Connect 3 PSU Handle 4 PSU LED Indicator Table 2 8 Descriptions of the Power Supply Unit LED NUMBER DESCRIPTION DEFINITION 4 PSU LED Solid Green The PSU is on and normal Blinking Green The PSU is off 5VSB Standby is on Solid Amber There is critical event caused shutdown Blinking Amber There are PSU warning events including high temperature high power h...

Page 33: ...s two fans Images and tables below illustrate the location and mechanical components of the fan module that is installed in the system Please refer to the chapter 4 4 Removing Installing Fan Module to maintain the fan modules Figure 2 9 Location of Each Fan Module Installed Table 2 9 Location of Each Fan Module Installed ITEM NUMBER DESCRIPTION 1 Fan 1 and Fan 2 2 Fan 3 and Fan 4 Please refer to t...

Page 34: ...an optional Cache to Flash memory protection function that will safely transfer the memory cache data to a non volatile flash device for permanent preservation The Cache to Flash module comes with an M 2 flash module and a BBM Battery Backup Module All modules are hot pluggable with zero system downtime for extra availability and reliability M 2 flash module can be plugged in on the left hand side...

Page 35: ...erved www qsan com Official Document 17 Figure 2 11 Location of the Cache to Flash Module Table 2 11 Location of the Cache to Flash Module ITEM NUMBER DESCRIPTION 1 Slot for Flash Module 2 Slot for Power Module Figure 2 12 Cache to flash Module Pack Figure 2 13 Components of Cache to Flash Modules ...

Page 36: ... Button 3 Flash Module Handle 4 Flash Module Status LED 5 Flash Module Power LED Power Module 6 Power Module Release Tab 7 Power Module Handle 2 5 1 Mechanism of Cache Data Protection The following image is the working sequence of Cache to Flash workflow Figure 2 14 Cache to Flash Workflow Cache to Flash technology will first flush CPU cache to memory RAM then flush memory RAM to M 2 flash module ...

Page 37: ...ng If C2F flag is OFF the normal booting process continues Compared with traditional BBM solution of 72 hours standard Cache to Flash technology is more efficient less risky and consumes less power 2 5 2 Cache to Flash Module LEDs and Button Please refer to the following for the definition of LED and button behavior Figure 2 15 Flash Module LEDs and Button Table 2 13 Descriptions of Flash Module L...

Page 38: ...er to the chapter 4 5 Removing Installing Cache to Flash Modules 2 6 Optional Host Cards XF2026 comes with two on board 10GbE iSCSI ports on each controller If you want to expand the number of host ports purchase QSAN host cards optional components will be the fastest and most cost efficiency choice There are several types of host cards that are available for selection You can configure a Fibre Ch...

Page 39: ...optional part 5 5 Slot 2 provides 20Gb bandwidth CAUTION You must remove the controller module from the system chassis before starting the host card removing installing procedures Host card can NOT hot plug in the controller module Hot plug in the host card might cause system hang up You should remove the controller module from the system chassis before removing installing host card Please DO NOT ...

Page 40: ...DESCRIPTION DEFINITION 1 Activity LED Solid Green Asserted when the link is established Link OK without I O Blinking Green Asserted when the link is established and packets are being transmitted along with any receive activity Access Off No link is detected or link fails 2 Speed LED Solid Blue Asserted when a 32G link is established and maintained Solid Amber Asserted when a 16G link is establishe...

Page 41: ...CRIPTION DEFINITION 1 Activity LED Solid Green Asserted when the link is established Link OK without I O Blinking Green Asserted when the link is established and packets are being transmitted along with any receive activity Access Off No link is detected or link fails 2 Speed LED Solid Blue Asserted when a 16G link is established and maintained Solid Amber Asserted when an 8G link is established a...

Page 42: ...CRIPTION DEFINITION 1 Activity LED Solid Green Asserted when the link is established Link OK without I O Blinking Green Asserted when the link is established and packets are being transmitted along with any receive activity Access Off No link is detected or link fails 2 Speed LED Solid Blue Asserted when a 16G link is established and maintained Solid Amber Asserted when an 8G link is established a...

Page 43: ...scriptions of 2 port 25GbE iSCSI Host Card SFP28 LEDs NUMBER DESCRIPTION DEFINITION 1 Activity LED Blinking Green Asserted when the link is established and packets are being transmitted along with any receive activity Access Off No link is detected or link fails 2 Speed LED Solid Blue Asserted when a 25G link is established and maintained Solid Amber Asserted when not a 25G link is established and...

Page 44: ...escriptions of 4 port 10GbE iSCSI Host Card SFP LEDs NUMBER DESCRIPTION DEFINITION 1 Activity LED Blinking Green Asserted when the link is established and packets are being transmitted along with any receive activity Access Off No link is detected or link fails 2 Speed LED Solid Blue Asserted when a 10G link is established and maintained Solid Amber Asserted when a 1G link is established and maint...

Page 45: ...0 Descriptions of 2 port 10GBASE T iSCSI Host Card RJ45 LEDs NUMBER DESCRIPTION DEFINITION 1 Access LED Blinking Green Asserted when the link is established and packets are being transmitted along with any receive activity Access Off No link is detected or link fails 2 Speed LED Solid Green Asserted when a 10G link is established and maintained Solid Amber Asserted when a 1G link is established an...

Page 46: ... installation and initial configuration you can perform the steps in the following checklist in order Table 3 1 Installation Checklist STEP TASK WHERE TO FIND THE DETAIL PROCEDURE 1 Installing disk drives into the trays Chapter 3 2 2 Installing the slide rails Chapter 3 3 3 Installing the trays into the system Chapter 3 4 4 Connecting the system to a host Chapter 3 5 5 Connecting power cords Chapt...

Page 47: ...e on SAS Chapter 3 12 3 2 Installing Disk Drives into the Trays Open the storage box the first step you have to install the disk drive This section describes how to remove and install the disk drive into the tray Please refer to the chapter 3 4 Installing the Trays into the System after installing the slide rails TIP Please insert any one of the first four hard drives the event log can be saved an...

Page 48: ...lock the Disk Drive Tray and Remove from the System The standard position of the disk drive tray is locked to prevent damage during transport You must unlock disk drive trays before starting to install drives into the system chassis The following content is the detailed steps for removing a disk drive tray from the system 1 Unlock release button lock shift the lock from left to right 2 Procedure o...

Page 49: ...he procedure for removing disk drive trays from the system 1 Hold the carrier handle and pull the disk drive tray out until it is free of the disk drive bay 2 Repeat steps above for another empty disk drive trays that you would like to remove Figure 3 3 Hold the Carrier Handle and Pull out the Disk Drive Tray SFF Installing a Disk Drive into a Tray Following contents and figures are detail steps o...

Page 50: ...5 Install and tighten all four screws to secure disk drive within the tray Figure 3 4 Align a Disk Drive Install into a Tray SFF to SFF 3 3 Installing the Slide Rails After installing the disk drive into the tray you can mount the system chassis into a rack with slide rails and then insert the trays into the system This section describes how to install the slide rail and put it on the cabinet CAUT...

Page 51: ...e system after the system chassis is mounted in the rack Doing this can reduce the loading of the overall weight when you mount the system chassis in the rack Installing the Slide Rails 1 Take the slide rails from the carton Pull the inner rail out and slide the intermediate rail back Figure 3 5 First Step of the Slide Rails Installation 2 Install the inner rail onto the chassis ...

Page 52: ...nology Inc All rights reserved www qsan com Official Document 34 Figure 3 6 Second Step of the Slide Sails Installation 3 Install the outer rail bracket assembly to the frame Repeat this installation step for the other side Figure 3 7 Third Step of the Slide Rails Installation ...

Page 53: ...n the chassis ear Figure 3 8 Fourth Step of the Slide Sails Installation 3 4 Installing the Trays into the System Before installing please check if the carrier handle is at the open position The following procedure is for installing a tray into SFF systems The following content and images are detailed steps for installing a tray into the system 1 Align a disk drive with the tray to the empty bay y...

Page 54: ...in next system boot up Otherwise the event logs cannot be saved 3 5 Connecting the System to a Host Each controller of XF2026 is equipped with a 1Gb BASE T RJ45 management port and two onboard 10GbE iSCSI RJ45 ports for data host connection The management port can be accessed to the Web based XEVO management system The figure below is an example of the wiring from the management port and data port...

Page 55: ...e system for the first time please make sure following tasks are done 1 Check the power cord type The power cords for the system will vary depending on your country region 2 Power cord ratings 100 127V 10A 200 240 V 5A CAUTION The power cord rating is the minimum requirement The rating of the power cord that you purchase must equal to or higher than the minimum requirement to ensure the system saf...

Page 56: ...ering ON the System After connecting the power cord check the connection cables connecting the management port and data port to the network and then press the power button once to power on The following figure illustrates where the power button Figure 3 12 Press the Power Button One Time to Power on the System TIP The system will remember the current power state when the power failed by accent If ...

Page 57: ...ation about discovering your system and the initial configuration please refer to the chapter 3 Getting Started in the XCubeFAS XEVO Software Manual 3 9 Powering OFF the System To power off the system stop all I O from all hosts to the system There are two ways to shut down the system as outlined below 1 It is recommended to shut down the system through XEVO UI The system will flush all dirty data...

Page 58: ...UPS to the XCubeFAS 5 The following image is the location for the UPS connection via COM port Figure 3 15 Location for the UPS System Connection The table below shows the available UPS cable model name and its description For checking the UPS connection and status please refer to the chapter 9 4 4 Power Settings in the XCubeFAS XEVO Software Manual 3 11 Optional Connecting the USB LCM If you purch...

Page 59: ...ded XD5300 expansion enclosures using QSAN s proprietary SAS cable Wake on SAS ensures that after the head system is shut down for maintenance or other purposes the expansion enclosure will not run idle thus consuming power Wake on SAS allows your devices to be turned on only when necessary thereby avoiding unnecessary waste of electricity Another advantage of Wake on SAS is that when you turn on ...

Page 60: ...f removing installing the controller module when encountering problems Removing the Controller Module CAUTION The controller module is heavy and fragile please use both hands while installing removing or carrying the controller module Recommended place for removing the controller module the system is in a well secured rack or on a stable surface If you see that the controller is empty in red box i...

Page 61: ...ved www qsan com Official Document 43 Figure 4 1 Controller Module Failure Warning Figure 4 2 Display Warning of the Controller Module through Status LED The following images illustrate mechanical components of the controller module Figure 4 3 Mechanical Components of the Controller Module ...

Page 62: ... by holding two release levers 3 Use one hand to hold one end of the controller module the side with release levers and the other hand hold the bottom of the controller pull out the controller module until it is free from the system chassis Figure 4 4 Steps of Removing the Controller Module Installing the Controller Module The following content and images are the detail steps of installing the con...

Page 63: ... if the controller module is successfully installed then the XEVO UI will display a controller rear image and Controller Status becomes Normal in the XEVO UI System Maintenance Figure 4 6 Controller Module Installed Successfully 4 1 1 Upgrade from Single Controller to Dual Controller Initially you were running in single controller mode today you have another controller and want to upgrade to dual ...

Page 64: ...AS drives for better performance 4 2 Installing Optional Memory Modules Standard system memory capacity for XF2026 is 32GB DDR4 If you purchase additional optional memory module for your storage system please refer to the following image and table for the suggested sequence of memory module installation It is requested that the installation slot and capacity of the memory module MUST be the same f...

Page 65: ...anual Quick Maintenance 2021 QSAN Technology Inc All rights reserved www qsan com Official Document 47 Figure 4 8 Memory Module Slot Number The following table is the suggested installation sequence for optional memory module ...

Page 66: ... SLOT 3 SLOT 4 16GB 16GB 32GB 16GB 4GB 16GB 4GB 40GB 16GB 8GB 16GB 8GB 48GB 16GB 16GB 16GB 16GB 64GB 32GB 32GB 64GB 32GB 32GB 32GB 32GB 128GB CAUTION To ensure system stability you MUST install genuine QSAN memory modules to expand the system memory size The platform does not support mixed installation of DIMMs so mixed installation of memory combinations is not allowed TIP Insert two DIMMs or mor...

Page 67: ...emoving or carrying the controller module Recommended place for removing the controller module the system is in a well secured rack or on a stable surface If you see the PSU showing red box in the XEVO UI System Arrays or the PSU LED shows solid or blinking amber color which means the PSU has encountered an issue and need to be replaced immediately You need to follow the procedure of how to remove...

Page 68: ...he other end that is connected to the PSU The following are detailed steps of removing a PSU from the system chassis 1 Hold the PSU handle first and then press the release tab 2 Pull out the power supply about half of the total PSU length 3 Use one hand to hold one end of the PSU the side with release tab and the other hand hold the bottom of the power supply unit pull out the power supply unit un...

Page 69: ...nction is encountered then the Power Supply displays green box in the XEVO UI System Arrays Figure 4 11 PSU Installed Successfully 4 4 Removing Installing Fan Module The standard system comes with two redundant fan modules that allow you to hot swap it when one of the fan modules encounters an issue For more information about the location of fan module please refer to the chapter 2 4 Fan Modules s...

Page 70: ...EVO UI System Arrays that means your fan module has encountered an issue and needs to be immediately replaced You need to follow the procedures below to remove problematic fan module and install a healthy one Figure 4 12 Fan Module Failed Warning Removing the Fan Module Figures below are fan modules for XF2026 system chassis Figure 4 13 Mechanical Components of the Fan Module ...

Page 71: ...tab and handle and the other hand hold the bottom of the module pull out the module until it is free from the system chassis Installing the Fan Module The following details the steps of installing the fan module into the system chassis 1 Use one hand to hold one end of the fan module the side with release tab and handle and the other hand hold the bottom of the module then align it with the empty ...

Page 72: ...ash module from the system chassis you must press the attention button until the flash module status LED finished blinking Otherwise the flash module maybe damage Navigate to the XEVO UI System Arrays and move over to the power module or flash module If the status shows Failed that means the power module or flash is not functioning correctly and can t provide real time data protection anymore You ...

Page 73: ...wer module 1 Press the release button of power module and pull it out until it is free from system chassis 2 Install the dummy cache to flash cage and then use a Phillips screw driver to tighten it 3 To ensure proper cooling of the system please install all dummy cache to flash module cages if the flash or power module is removed Installing the Cache to Flash Modules The following content and imag...

Page 74: ...lation After the cache to flash modules are installed you can check the status and information about cache to flash module in the XEVO UI System Arrays If the flash module and power module are properly installed the status will display Good Figure 4 17 Cache to Flash Module Installed Successfully 4 6 Removing Installing Optional Host Cards If you encounter data connection problems from the host s ...

Page 75: ... hang up You should remove the controller module from the system chassis before removing installing host card Please DO NOT attempt to hot plug in the host card Removing the Host Cards The following content and images are detailed steps of removing a host card from the system 1 Remove the controller module first For detailed steps of removing a controller module please refer to the chapter 4 1 Rem...

Page 76: ...d www qsan com Official Document 58 Figure 4 19 Removing the Host Card 4 Install the dummy host card cage in the empty host card slot Figure 4 20 Pull out the Host Card and Install the Dummy Host Card Cage 5 Tighten two screws on the top Figure 4 21 The Finished Installed Dummy Host Card Cage ...

Page 77: ...st card into the system 1 Remove the controller module first For detailed steps of removing a controller module please refer to the chapter 4 1 Removing Installing the Controller Module section 2 Remove the dummy host card cage by loosening two screws of the dummy host card cage and then take dummy host card cage from controller module Figure 4 22 Procedures of Removing the Host Card Dummy Cage 3 ...

Page 78: ...ll the controller module into the system chassis if the host card installation completed 6 You must install GBIC s for the Fibre Channel or Ethernet host cards before connecting the cables from the storage system to the host sides Confirm the Host Card Installation If the host card is installed properly you can check the host card connections status in XEON UI System Data Ports If your host cards ...

Page 79: ...n in the XCubeFAS XEVO Software Manual All dual controller models must have installed the same type of host cards into the same slot number to keep the optimized system performance INFORMATION Due to the total bandwidth of slot 2 is 20Gb in XF2026 It CAN NOT satisfy four ports of 10GbE iSCSI with full speed we strongly recommend combining two ports by enabling link aggregation for failover Such as...

Page 80: ... dual path deployment two paths are connected from the host to the XCubeFAS system In this deployment both controllers in the system are used Because dual path deployments provide two paths to the XCubeFAS system for redundancy even in the event of device cable or power failure In dual path deployment environment disk drives must support dual paths I O SAS interface Host Attached In multi host att...

Page 81: ...sk drives prior to performing system deployment Table 5 2 System and Expansion Enclosure Configuration Rules SAN MODELS EXPANSION ENCLOSURES MAX NO OF EXPANSION UNITS MAX NO OF DISK DRIVES MAX RAW CAPACITY SFF 2 4TB 15 36TB XF2026 2U 26 bay SFF XD5326 2U 26 bay SFF 10 26 10 x 26 286 686 4TB 4 392 96TB 5 2 2 Single Path Deployment The following images illustrate some examples of deployment types fo...

Page 82: ...Host One XCubeFAS One XCubeDAS Single Path The following figure shows an example of a single controller XCubeFAS series connected to a single controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable SAS 12G expansion cable with Wake on SAS SFF 8644 to SFF 8644 Figure 5 2 One Host One XCubeFAS One XCubeDAS Single Path XCubeFAS Host XCubeSAN Host XCubeDAS Wake on SAS Cable ...

Page 83: ...ed to provide HA High Availability data connections to ensure data consistency in the rare event of a failure in the host connectivity from a single path One Host One HBA Two Switches One XCubeFAS Dual Path The following figure shows an example of a dual controller connect enclosure configuration with one host accessing the storage via switches One host is connected to a dual controller XCubeFAS s...

Page 84: ...connect enclosure configuration with one host accessing the storage One host is connected to a dual controller XF2026 using CAT 6 network cables And a dual controller XF2026 connected to a dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable SAS 12G expansion cable with Wake on SAS SFF 8644 to SFF 8644 Figure 5 4 One Host One HBA One XCubeFAS One XCubeDAS Dual Path XCubeFA...

Page 85: ...mples of multi host deployment types Two Hosts One HBA per Host Two Switches One XCubeFAS Dual Path The following figure shows an example of a dual controller connect enclosures configuration with two hosts accessing the storage via switches Two hosts are connected to a dual controller XCubeFAS series using CAT 6 network cables Figure 5 5 Two Hosts One HBA per Host Two Switches One XCubeFAS Dual P...

Page 86: ... the cabling example The following figure shows an example of a dual controller direct connect enclosure configuration with ten hosts accessing the storage Two hosts connect to the on board 10GbE iSCSI RJ45 ports Eight hosts connect to the optional host cards To learn more about host cards support and installation please refer to the chapter 4 6 Removing Installing Optional Host Cards Figure 5 6 T...

Page 87: ...ogy and deployment types for dual controller XF2026 Cascade Topology One XCubeFAS One XCubeDAS Dual Path The following figure shows an example of a dual controller XF2026 connected to a dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable SAS 12G expansion cable with Wake on SAS SFF 8644 to SFF 8644 Figure 5 7 Cascade Topology One XCubeFAS One XCubeDAS Dual Path XCubeFAS X...

Page 88: ... of a dual controller XF2026 connected to a dual controller XCubeDAS XD5300 series which is in turn connected to the second dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable SAS 12G expansion cable with Wake on SAS SFF 8644 to SFF 8644 Figure 5 8 Cascade Topology One XCubeFAS Two XCubeDAS Dual Path XCubeFAS XCubeDAS 1 XCubeDAS 2 Wake on SAS Cable Wake on SAS Cable Wake ...

Page 89: ... shows an example of a dual controller XF2026 connected to a dual controller XCubeDAS XD5300 series which is in turn connected to the second dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable SAS 12G expansion cable with Wake on SAS SFF 8644 to SFF 8644 The connection in forward direction is shown as blue cables The connection in backward direction is shown as orange cab...

Page 90: ...pology to reduce the latency The following figure shows an example of a dual controller XF2026 connected to two dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable SAS 12G expansion cable with Wake on SAS SFF 8644 to SFF 8644 Figure 5 10 Tree Topology One XCubeFAS Two XCubeDAS Dual Path XCubeDAS 1 XCubeFAS XCubeDAS 2 Wake on SAS Cable Wake on SAS Cable Wake on SAS Cable W...

Page 91: ...QSAN Support please use the following information Via the Web https www qsan com technical_support Via Telephone 886 2 77206355 Service hours 09 30 18 00 Monday Friday UTC 8 Via Skype Chat Skype ID qsan support Service hours 09 30 02 00 Monday Friday UTC 8 Summer time 09 30 01 00 Via Email support qsan com Information to Collect Product name model or version and serial number Operating system name...

Page 92: ...If the technical support requests you to download the Service Package please navigate in the XEVO System Maintenance System Information and then click the Download Service Package button to download Then the system will automatically generate a zip file the default download location of your web browser Figure 6 1 Download Service Package ...

Page 93: ...the procedures below to setup the online help environment for QSAN support team The following procedure will help you to setup the serial console via the console cable that is enclosed in the shipping carton The following image is the appearance of the console cable Figure 6 2 Appearance of a Console Cable Procedures to Setup the Serial Console 1 Setup the serial cable between the controller and o...

Page 94: ...rminal or Putty to open the console after the connection is made INFORMATION For more information about terminal software please refer to HyperTerminal http www hilgraeve com hyperterminal PuTTY http www putty org 3 Here we first demonstrate HyperTerminal The console settings are on the following Baud rate 115200 8 data bit no parity 1 stop bit and no flow control Terminal type vt100 ...

Page 95: ...l Support and Other Resources 2021 QSAN Technology Inc All rights reserved www qsan com Official Document 77 Figure 6 4 The Procedures of Setup Serial Console by HyperTerminal 4 If you are using PuTTY instead please refer to below ...

Page 96: ...XCubeFAS 2026 Hardware Manual Support and Other Resources 2021 QSAN Technology Inc All rights reserved www qsan com Official Document 78 ...

Page 97: ...res above Setup the Connection for Online Support Following is the procedure to setup the connection for online support via TeamViewer 1 Please download the TeamViewer from following hyper link 2 https www teamviewer com en download 3 Install TeamViewer 4 Please provide the ID password showed on the application to QSAN support team member to join the online support session 6 3 Accessing Product Up...

Page 98: ...entation Feedback QSAN is committed to providing documentation that meets and exceeds your expectations To help us improve the documentation email any errors suggestions or comments to docsfeedback qsan com When submitting your feedback include the document title part number revision and publication date located on the front cover of the document ...

Page 99: ...er product sold manufactured or offered by QSAN the Product pursuant to this EULA License Grant QSAN grants to User a personal non exclusive non transferable non distributable non assignable non sub licensable license to install and use the Product pursuant to the terms of this EULA Any right beyond this EULA will not be granted Intellectual Property Right Intellectual property rights relative to ...

Page 100: ...E OF BUGS ERRORS VIRUSES OR OTHER DEFECTS IN NO EVENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT INDIRECT SPECIAL PUNITIVE INCIDENTAL CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER INCLUDING BUT NOT LIMITED TO LOSS OF DATA INFORMATION REVENUE PROFIT OR BUSINESS ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT OR OTHERWISE UNDER OR IN CONNECTION WIT...

Page 101: ...ware anytime QSAN may assign its rights and obligations under this EULA to any third party without condition This EULA will be binding upon and will inure to User s successors and permitted assigns This EULA shall be governed by and constructed according to the laws of R O C Any disputes arising from or in connection with this EULA User agree to submit to the jurisdiction of Taiwan Shilin district...

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