QOD Golf International. www.qodgolf.com
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Page 23 of 24
Caddy Maintenance
As your golf caddy is an electric vehicle, it is necessary to continuously maintain it
throughout its life. QOD highly recommends you service your caddy at regular intervals
to maximize performance, durability and reliability. During annual service, the battery
is checked, the nuts and bolts tightened, the motor is checked, the gearbox is checked,
and all electrical connections are checked.
Prior to undertaking any repairs, the QOD repair center/country distributor will contact
you to explain what needs to be done, if anything. To book your caddy for its annual
service, please refer to www.qodgolfusa.com or contact QOD Golf International by
email to find your nearest QOD repair center/country distributor.
In order to get maximum value and use out of your caddy, it is important to maintain
your caddy by keeping it clean and tidy. We recommend that you wipe down your
caddy after every round of golf. Emphasis should be placed on the sliding parts.
Do not, under any circumstance, pressure wash your caddy.
We at QOD wish you a great golfing experience. We are always here to help you. We
want you to enjoy the caddy, your exercise and your game. Do not hesitate to contact
the QOD repair center/country distributor by phone or email. If you would prefer the
manufacturer contact you, please send an email to [email protected] and we will
return your call to anywhere in the world.
Note: For any questions or necessary repairs, email or call the QOD repair center/
country distributor for the most appropriate way to handle any issues you might have.
This will allow us to maintain detailed statistics and provide you with a higher level of
service. We will meet all your needs on a very personal level and strive to exceed your
expectations.
The caddy has a small number of parts that can be easily replaced. In order to get
your QOD back on the course as soon as possible, it may be more time effective for the
repair center to send the part and for you to receive the replacement with our detailed
instructions.
First, we want to know the nature of the problem. Defective parts are replaced at no
charge to you under warranty. Parts damaged by misuse or improper operation of the
caddy will result in charges for the replacement parts and any labor involved. Outside
of the warranty period replacement parts and labor where required are charged for.
Caddy returns will be handled in the following manner. If the caddy requires service
and must be returned to us, the owner of the caddy should pay the freight to and from
the service center. We can provide a pickup and delivery service at a nominal charge.
So please retain the box and packaging for transport for these circumstances.
