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QNAP Turbo NAS TDS-16489U, Hardware User Manual

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QNAP Turbo NAS TDS-16489U Hardware User Manual Download Page 56

 

56 

Technical Support 

 
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Summary of Contents for Turbo NAS TDS-16489U

Page 1: ...2016 04 20 QNAP Turbo NAS TS ECx80 TVS ECx80 TDS 16489U Series Hardware User Manual 2016 QNAP Systems Inc All Rights Reserved...

Page 2: ...eafter referred to as NAS The product you purchased may not support certain functions dedicated to specific models All features functionality and other product specifications are subject to change wit...

Page 3: ...accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or doc...

Page 4: ...limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a com...

Page 5: ...o communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which ca...

Page 6: ...where both of the following apply Only authorized and knowledgeable personnel can access the equipment Access to the equipment is restricted through the use of lock and key or other means of security...

Page 7: ...ctions must be strictly followed Failure to do so could result in injury to human body or death Caution This icon indicates the action may lead to disk clearance or loss OR failure to follow the instr...

Page 8: ...6 Network Expansion Card Installation 29 6 1 TS EC880 PRO TS EC1080 PRO 29 6 2 TS EC2480U RP TS EC1680U RP TS EC1280U RP TS EC880U RP TVS EC2480U SAS RP TVS EC1680U SAS RP TVS EC1580MU SAS RP TVS EC1...

Page 9: ...any liquid 8 Do not place the NAS on any uneven surface to avoid falling off and damage 9 Make sure the voltage is correct in the location where the NAS is installed Contact the distributor or the loc...

Page 10: ...ault system firmware or installing any unauthorized third party applications on QNAP products System TS EC880 Pro TS EC1080 Pro TS EC880U RP CPU Quad Core Intel Xeon Processor E3 1200 v3 Family Quad C...

Page 11: ...aceable Yes Yes Yes Number of LONG DIMM slots 4 4 4 Number of hard drive slots 12 16 24 Number of PCIe slots 2 2 2 Number of internal cache ports 2 2 2 System TVS EC1280U SAS RP TVS EC1680U SAS RP CPU...

Page 12: ...x 9 2 5 x6 Number of PCIe slots 2 2 Number of internal cache ports 2 2 System TDS 16489U SA1 TDS 16489U SA2 CPU Intel Xeon 6 core Processor E5 2620 v3 15M Cache 2 40 GHz Intel Xeon 6 core Processor E...

Page 13: ...2630 v3 20M Cache 2 40 GHz Pre installed memory 128GB DDR4 RAM RDIMM 256 GB DDR4 RAM RDIMM Total memory slots 16 16 Maximum memory 1TB 64GB x16 1TB 64GB x16 Flash 512MB USB DOM 512MB USB DOM CPU repla...

Page 14: ...The following settings are reset to default System administration password admin TCP IP configuration Obtain the IP address settings automatically via DHCP TCP IP configuration Disable Jumbo Frame TC...

Page 15: ...oes by web based system reset in Control Panel System Settings Backup Restore Restore to Factory Default except all the data are reserved The settings such as the users user groups and the network sha...

Page 16: ...copy button To use this function follow the steps below 1 Make sure a hard drive is installed and formatted on the NAS The default network share Qusb or Usb is created 2 Turn on the NAS 3 Configure th...

Page 17: ...ion is in process Red 1 The hard drive is invalid 2 The disk volume has reached its full capacity 3 The disk volume is going to be full 4 The system fan is out of function 5 An error occurs when acces...

Page 18: ...front USB port is being removed from the NAS 3 The USB device connected to the front USB port of the NAS is being accessed 4 The data is being copied to or from the external USB or eSATA device Blue A...

Page 19: ...ed Short beep 0 5 sec 3 The NAS data cannot be copied to the external storage device from the front USB port Long beep 1 5 sec 3 every 5 min The system fan is out of function Long beep 1 5 sec 2 1 The...

Page 20: ...ailure to do so could result in injury to human body or death QNAP provides RAM module optional purchase for users to upgrade the memory of the NAS Insert an extra RAM module on the motherboard of the...

Page 21: ...AS 2 Before installing the network expansion card put on an antistatic wrist strap to prevent electrostatic discharge The crocodile clip should be connected to the ground 3 Loosen the 2 screws on the...

Page 22: ...the RAM slot 6 Grasp the edge of the RAM module Align the notch on the gold edge of the RAM module with the notch in the RAM slot Insert the RAM module to the RAM slot until it cannot go any further 7...

Page 23: ...nnel 5 QNAP recommends installing the number of memory modules dividable by 4 at the same time because each processor supports 4 channels 6 When 4 memory modules are installed use P0 A0 P0 C0 P1 A0 an...

Page 24: ...round 3 Loosen the 2 screws on the rear of the NAS as shown in the illustration 4 Hold the handle pulled backwards to remove the Motherboard Drawer 5 Release the ejector clips gently by pulling them o...

Page 25: ...25 6 Grasp the edge of the RAM module Align the notch on the gold edge of the RAM module with the notch in the RAM slot Insert the RAM module to the RAM slot until it cannot go any further...

Page 26: ...any other connectors or cables from the NAS 2 Before installing the network expansion card put on an antistatic wrist strap to prevent electrostatic discharge The crocodile clip should be connected to...

Page 27: ...27 5 Loosen the cable 6 Release the ejector clips gently by pulling them out of the sides of the RAM slot...

Page 28: ...M module Align the notch on the gold edge of the RAM module with the notch in the RAM slot Insert the RAM module to the RAM slot until it cannot go any further 8 Installed on the NAS enclosure locking...

Page 29: ...the NAS Failure to do so could result in injury to human body or death The TS x80 series provides expansion slots for network expansion Insert an extra network expansion card optional purchase to the...

Page 30: ...apters Short reach optical OCe11102 NM 3 Emulex OneConnect 10GbE Network Adapters SFP Direct attach copper OCe11102 IX 4 Emulex OneConnect 10GbE Network Adapters Short reach optical OCe11102 IM 1 Turn...

Page 31: ...e the expansion slot cover 6 Grasp the edge of the network expansion card Align the notch on the gold edge of the card with the notch in the PCIe slot Insert the network expansion card to the PCIe slo...

Page 32: ...mber of network interfaces 6 2 TS EC2480U RP TS EC1680U RP TS EC1280U RP TS EC880U RP TVS EC2480U SAS RP TVS EC1680U SAS RP TVS EC1580MU SAS RP TVS EC1280U SAS RP 1 Turn off the NAS Disconnect the pow...

Page 33: ...33 4 Hold the handle pulled backwards to remove the Motherboard Drawer...

Page 34: ...sten the screw 7 Push back the Motherboard Drawer Then fasten the screw 8 Connect the power adaptor and cables to the NAS 9 To check that the network expansion is recognized by the NAS power up the NA...

Page 35: ...m the NAS 2 Before installing the network expansion card put on an antistatic wrist strap to prevent electrostatic discharge The crocodile clip should be connected to the ground 3 Loosen the 2 screws...

Page 36: ...n the screw and remove the expansion slot cover 6 Insert the network expansion card to the PCIe slot until it cannot go any further Then fasten the screw 7 Push back the Motherboard Drawer Then fasten...

Page 37: ...to the NAS 9 To check that the network expansion is recognized by the NAS power up the NAS and log in to the web interface as an administrator Go to Control Panel System Settings Network TCP IP and ch...

Page 38: ...to the instructions to install a mSATA module on the NAS Failure to do so could result in injury to human body or death 7 1 TS EC2480U RP TS EC1680U RP TS EC1280U RP TS EC880U RP TVS EC2480U SAS RP T...

Page 39: ...d the handle and pull backwards to remove the Motherboard Drawer 4 Carefully grasp the edge of the mSATA Flash Module Align the notch on the gold edge of the mSATA module with the notch in the mSATA s...

Page 40: ...40 5 Insert the module fixing 6 Return the Motherboard Drawer to its normal position 7 Connect the power adaptor and cables to the NAS...

Page 41: ...Internal Cache Port 7 2 TS EC880 Pro TS EC1080 Pro 1 Turn off the NAS Disconnect the power adaptor network cable s and any other connectors or cables from the NAS 2 Before installing the network expa...

Page 42: ...asp the edge of the mSATA Flash Module Align the notch on the gold edge of the mSATA Flash Module with the notch in the mSATA slot Insert the mSATA Flash Module to the mSATA slot until it cannot go an...

Page 43: ...nect the power adaptor and cables to the NAS 8 To check that the mSATA Flash Module is recognized by the NAS power up the NAS and login to the web interface as an administrator Go to Control Panel Sto...

Page 44: ...he disk data will be cleared System Supports 3 5 inch SATA Hard Drives Supports 2 5 inch SATA Hard Drives Supports SSD Supports Hot swappin g Hard Drives RAID 1 or above only TS EC880 Pro TS EC1080 Pr...

Page 45: ...ds or until the server beeps twice 5 Remove the failed drive from the drive tray 6 Install the new hard drive on the drive tray Insert it to the NAS 7 The server should beep 1 5 seconds twice 8 Check...

Page 46: ...over an inactive RAID group on the NAS 1 Make sure the volume status of the RAID group is Not active 2 Install the same hard drives which have been formerly removed from the NAS back to the same hard...

Page 47: ...rting all the original hard disk drives to the NAS and they can be spun up identified accessed and the hard drive superblock is not damaged N A If re inserting all the original hard disk drives to the...

Page 48: ...Single Single 2 RAID 1 Single JBOD RAID 0 RAID 1 3 RAID 5 Single JBOD RAID 0 RAID 5 4 or above RAID 5 Single JBOD RAID 0 RAID 5 RAID 6 Press the Select button to choose the option and press the Enter...

Page 49: ...a disk volume select Yes when the LCD panel shows Encrypt Volume The default encryption password is admin To change the password please login the web based administration interface as an administrato...

Page 50: ...nu The disk info shows the temperature and the capacity of the hard drive D i s k 1 T e m p 5 0 C S i z e 2 3 2 G B 3 Volume This section shows the disk configuration of the NAS The first line shows t...

Page 51: ...ect Yes Then press the Enter button to confirm 7 Password The default password of the LCD panel is blank Enter this option to change the password of the LCD panel Select Yes to continue C h a n g e P...

Page 52: ...The CPU overheats Network Lost Both LAN 1 and LAN 2 are disconnected in failover or load balancing mode LAN1 Lost LAN 1 is disconnected LAN2 Lost LAN 2 is disconnected HDD Failure The hard drive fails...

Page 53: ...y unit on the TS EC2480U RP TS EC1680U RP TS EC1280U RP TS EC880U RP TVS EC2480U SAS RP TVS EC1680U SAS RP TVS EC1580MU SAS RP TVS EC1280U SAS RP TDS 16489UTurbo NAS follow the steps below 1 Turn off...

Page 54: ...54 3 Unplug the failed power supply 4 Plug in a new power supply to the NAS 5 Turn on the NAS 6 Connect the power adaptor and cables to the NAS...

Page 55: ...to the NAS applied to 1U and 2U models Users can enable redundant power supply mode in Control Panel System Settings Hardware to receive warning alert for the redundant power supply The NAS will beep...

Page 56: ...nstant messenger Online Support http www qnap com Forum http forum qnap com Technical Support in the USA and Canada Online Support http qnap com support TEL 1 909 595 2782 3 Address 168 University Par...

Page 57: ...Class A Class A TS EC1280U RP Class A Class A TS EC880U RP Class A Class A TS EC1080 Pro Class B Class B TS EC880 Pro Class B Class B TVS EC2480U SAS RP Class A Class A TVS EC1680U SAS RP Class A Clas...

Page 58: ...reedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for them if you wish that you receive source code or c...

Page 59: ...y program is threatened constantly by software patents States should not allow patents to restrict development and use of software on general purpose computers but in those that do we wish to avoid th...

Page 60: ...m in the list meets this criterion 1 Source Code The source code for a work means the preferred form of the work for making modifications to it Object code means any non source form of a work A Standa...

Page 61: ...y this License only if the output given its content constitutes a covered work This License acknowledges your rights of fair use or other equivalent as provided by copyright law You may make run and p...

Page 62: ...on the Program or the modifications to produce it from the Program in the form of source code under the terms of section 4 provided that you also meet all of these conditions a The work must carry pr...

Page 63: ...interchange for a price no more than your reasonable cost of physically performing this conveying of source or 2 access to copy the Corresponding Source from a network server at no charge c Convey in...

Page 64: ...formation must suffice to ensure that the continued functioning of the modified object code is in no case prevented or interfered with solely because modification has been made If you convey an object...

Page 65: ...r can give appropriate copyright permission Notwithstanding any other provision of this License for material you add to a covered work you may if authorized by the copyright holders of that material s...

Page 66: ...terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a part...

Page 67: ...paragraph plus a right to possession of the Corresponding Source of the work from the predecessor in interest if the predecessor has it or can get it with reasonable efforts You may not impose any fu...

Page 68: ...for the patent license your conveying the covered work in a country or your recipient s use of the covered work in a country would infringe one or more identifiable patents in that country that you h...

Page 69: ...mission to link or combine any covered work with a work licensed under version 3 of the GNU Affero General Public License into a single combined work and to convey the resulting work The terms of this...

Page 70: ...VICING REPAIR OR CORRECTION 16 Limitation of Liability IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MODIFIES AND OR CONVEYS TH...

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