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2. Product Overview

This chapter provides basic information about the QNAP TS-x73U NAS.

About the TS-x73U

The TS-x73U series is powered by a high-performance AMD R-Series quad-core processor, with up to 64
GB of DDR4 memory. Each TS-x73U NAS features two 10 GbE SFP+ ports and two M.2 SATA 6 Gbps SSD
slots, for use with storage, tiered storage, or cache acceleration. Encrypted file transfer performance can be
doubled with AES-NI encryption acceleration.

Hardware Specifications

Important

Modifying the hardware or software of your QNAP product invalidates the warranty. QNAP
is not responsible for any damage or data loss caused by unauthorized modifications and
installation of unsupported third-party applications.

Ordering P/N

Drive Bays

Memory

Power Supply

TS-873U
TS-873U-4G

8

4 GB

Single

TS-873U-8G

8 GB

TS-873U-16G

16 GB

TS-873U-64G

64 GB

TS-873U-RP
TS-873U-RP-8G

8

8 GB

Redundant

TS-873U-RP-16G

16 GB

TS-873U-RP-64G

64 GB

TS-1273U
TS-1273U-8G

12

8 GB

Single

TS-1273U-16G

16 GB

TS-1273U-64G

64 GB

TS-1273U-RP
TS-1273U-RP-8G

12

8 GB

Redundant

TS-1273U-RP-16G

16 GB

TS-1273U-RP-64G

64 GB

TS-1673U
TS-1673U-8G

16

8 GB

Single

TS-1673U-16G

16 GB

TS-1673U-64G

64 GB

TS-1673U-RP
TS-1673U-RP-8G

16

8 GB

Redundant

TS-1673U-RP-16G

16 GB

TS-1673U-RP-64G

64 GB

TS-x73U User Guide

Product Overview   

4

Summary of Contents for TS 73U Series

Page 1: ...TS x73U TS 873U TS 1273U TS 1673U TS 873U RP TS 1273U RP TS 1673U RP User Guide Document Version 6 28 03 2018...

Page 2: ...ards 27 Expansion Units 32 Replacing Memory Modules 35 Hot swapping Redundant Power Supply Units 39 Rail Kits 41 QTS Installation 41 Installing QTS Using Qfinder Pro 41 Installing QTS Using the Cloud...

Page 3: ...Limited Warranty 51 Disclaimer 51 GNU Public License 51 FCC Notice 59 CE Notice 59 SJ T 11364 2006 59 2...

Page 4: ...that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Importan...

Page 5: ...idates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third party applications Ordering P N Drive Bays Memory Pow...

Page 6: ...erformance cause errors or prevent the operating system from starting Total memory slots 4 x UDIMM DDR 4 Maximum memory 64 GB 4 x 16 GB Storage Drive bays 8 x SATA 6Gb s 12 x SATA 6Gb s 16 x SATA 6Gb...

Page 7: ...bs TS 1273U RP 11 81 kg 26 04 lbs TS 1673U 14 25 kg 31 42 lbs TS 1673U RP 15 42 kg 34 lbs Power supply unit TS 873U 1 x 250W 100 240V AC 50 60 Hz TS 873U RP 2 x 250W 100 240V AC 50 60 Hz TS 1273U 1 x...

Page 8: ...ernet cables 2 x gigabit network cables Screws for 3 5 inch drives TS 873U TS 873U RP 32 TS 1273U TS 1273U RP 48 TS 1673U TS 1673U RP 64 Screws for 2 5 inch drives TS 873U TS 873U RP 24 TS 1273U TS 12...

Page 9: ...ponent 1 Power button 4 Expansion unit LED 2 Status LED 5 Drive status LED 3 Gigabit Ethernet LED Rear Panel TS 873U TS 1273U TS 1673U No Component No Component 1 Gigabit Ethernet port 3 7 USB 2 0 por...

Page 10: ...11 Reset button 6 Maintenance port TS 873U RP TS 1273U RP TS 1673U RP No Component No Component 1 Gigabit port 3 7 Maintenance port 2 Gigabit port 1 8 USB 2 0 ports 3 10 gigabit SFP port 1 9 Gigabit...

Page 11: ...No Component 1 DIMM memory slot 4 5 M 2 SSD slot 1 2 DIMM memory slot 3 6 M 2 SSD slot 2 3 DIMM memory slot 2 7 PCIe 3 0 x4 4 DIMM memory slot 1 Front Drive Numbering TS 873U TS 873U RP TS x73U User...

Page 12: ...nts Category Item Environment Room temperature 0 to 40 C 32 to 104 F Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Flat anti static surface with no exposure to direct sunli...

Page 13: ...ts For details see Installation Requirements 2 Install the NAS on a rack For details see Rail Kits 3 Install the drives For details see the following topics Installing 3 5 inch Hard Drives on 3 5 inch...

Page 14: ...drives and 2 5 inch and M 2 solid state drives All drive bays support SSD cache acceleration Installing 3 5 inch Hard Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive...

Page 15: ...tray out 3 Install a drive on the drive tray TS 873U TS 873U RP TS 1273U TS 1273U RP 1 Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom...

Page 16: ...TS 1673U RP 1 Place the drive on the tray so that the holes on the side of the drive are aligned with the holes on the side of the tray 2 Attach the screws TS x73U User Guide Installation and Configu...

Page 17: ...4 Load the drive tray into the drive bay TS 873U TS 873U RP TS 1273U TS 1273U RP 1 Insert the tray into the bay 2 Push the handle TS x73U User Guide Installation and Configuration 16...

Page 18: ...State Drives on 3 5 inch Trays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Power off the NAS 2 Remove the d...

Page 19: ...TS 1673U TS 1673U RP 1 Locate the lock 2 Slide the lock to the left 3 Push the gray button to release the handle 4 Pull the tray out TS x73U User Guide Installation and Configuration 18...

Page 20: ...873U TS 873U RP TS 1273U TS 1273U RP 1 Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray 2 Attach the screws TS x73U User G...

Page 21: ...S 1673U RP 1 Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray 2 Attach the screws TS x73U User Guide Installation and Confi...

Page 22: ...4 Load the drive tray into the drive bay TS 873U TS 873U RP TS 1273U TS 1273U RP 1 Insert the tray into the bay 2 Push the handle TS x73U User Guide Installation and Configuration 21...

Page 23: ...ng steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components Note QNAP recommends installing heatsinks on...

Page 24: ...oller a Locate the controller on the M 2 SSD The controller location varies depending on the model and manufacturer of the M 2 SSD For details refer to the documentation or contact the manufacturer b...

Page 25: ...c Install the heatsink on the controller 6 Insert a riser screw for a 2260 M 2 SSD 7 Install the M 2 SSD a Insert the M 2 SSD into the slot TS x73U User Guide Installation and Configuration 24...

Page 26: ...b Attach the flat head screw to the riser screw 8 Attach the top cover a Place the cover on the NAS TS x73U User Guide Installation and Configuration 25...

Page 27: ...b Slide the cover toward the NAS c Tighten the screws TS x73U User Guide Installation and Configuration 26...

Page 28: ...TS 1673U RP use full height brackets Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic dis...

Page 29: ...n the screws on the back of the cover b Slide the cover away from the NAS using the handle c Lift the cover 6 Remove the existing expansion card a Remove the screw that secures the PCIe bracket to the...

Page 30: ...ket to the expansion card a Remove all screws of the existing bracket b Carefully pull the bracket away from the card c Attach the QNAP bracket to the card using the same screws TS x73U User Guide Ins...

Page 31: ...RP TS 1273U TS 1273U RP d Verify that the bracket does not move 8 Install the expansion card a Hold the expansion card by the edges b Insert the card into the slot c Attach the screw TS x73U User Gui...

Page 32: ...9 Attach the top cover a Place the cover on the NAS b Slide the cover toward the NAS TS x73U User Guide Installation and Configuration 31...

Page 33: ...all cables and external attachments 11 Connect the power cord to the electrical outlet 12 Power on the NAS Expansion Units The TS x73U supports both SAS and USB expansion units TS x73U User Guide Ins...

Page 34: ...pansion Units The TS x73U supports a maximum of eight SAS expansion units and is compatible with the following models REXP 1220U RP REXP 1620U RP To use SAS expansion units you must install an SAS 12G...

Page 35: ...e NAS a Log on to QTS as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed Connecting USB Expansion Units The TS x73U supports a maximum of...

Page 36: ...he memory modules When using multiple modules use only QNAP modules of the same type and capacity to maintain system performance and stability You can purchase QNAP memory modules from authorized rese...

Page 37: ...oosen the screws on the back of the cover b Slide the cover away from the NAS using the handle c Lift the cover 5 Remove an existing memory module a Push the retention clips outward to release the mod...

Page 38: ...e in the slot b Insert the module into the slot and then carefully press down on the module c Push the retention clips inward to lock the module into place 7 Attach the top cover a Place the cover on...

Page 39: ...b Slide the cover toward the NAS c Tighten the screws TS x73U User Guide Installation and Configuration 38...

Page 40: ...enu Control Panel System System Status System Information c Verify the value for Total memory Hot swapping Redundant Power Supply Units NAS devices with redundant power supply units PSUs support hot s...

Page 41: ...trical outlet 5 Power on the NAS 6 Optional Enable alerts for PSU failures a Log on to QTS as administrator b Go to Control Panel System Hardware General c Select Enable Redundant Power Supply Mode d...

Page 42: ...d to your local area network you can do the following Locate the NAS using Qfinder Pro Complete the steps in the Smart Installation Guide wizard For details see Installing QTS Using Qfinder Pro Comput...

Page 43: ...e date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 9 Click Next 10 Select Obtain an IP address automatically DHC...

Page 44: ...e web page to specify the Cloud Key on the NAS The installation wizard opens in the default web browser 5 Create an account or sign in to myQNAPcloud Note You must return to this page to complete the...

Page 45: ...pes of devices that you will use to access shared folders on the NAS 17 Click Next 18 Select Configure disks later Note For details on configuring disks see the Storage Manager section of the QTS User...

Page 46: ...ings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Securi...

Page 47: ...n RAID 5 or RAID 6 but the data can still be read Hardware self test error Flashes red every 0 5 seconds The NAS is in degraded mode one member drive failed in RAID 1 RAID 5 or RAID 6 Flashes green ev...

Page 48: ...front USB port but the data cannot be copied Long beep 1 5 seconds 3 every 5 minutes The system fan is not functioning 2 The disk volume is about to reach its full capacity The disk volume has reache...

Page 49: ...ons RAID 1 One member drive fails RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Manager Storage Disks VJBOD 3 Locate the failed drive 4 P...

Page 50: ...de or an inactive RAID 0 and JBOD configuration to normal Disk Volume RAID Recovery Support Maximum Number of Removed Drives Single No N A JBOD Yes 1 RAID 0 Yes 1 RAID 1 Yes 1 RAID 5 Yes 2 RAID 6 Yes...

Page 51: ...complex port forwarding settings myQNAPcloud Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder...

Page 52: ...QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically discla...

Page 53: ...this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of...

Page 54: ...the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form...

Page 55: ...not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit...

Page 56: ...curs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is charac...

Page 57: ...covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any paten...

Page 58: ...such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available f...

Page 59: ...published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptan...

Page 60: ...l interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the inst...

Page 61: ...Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 TS x73U User Guide Notices 60...

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