QNAP TBS-h574TX User Manual Download Page 47

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10. Go to Main Menu > Storage & Snapshots > Storage > Storage/Snapshots .

11. Locate the storage pool that contains the new drive and then verify that the status is

Rebuilding

Recovering unintentionally removed healthy drives

The NAS supports exclusive RAID recovery technology to recover failed RAID groups from unintentional

disconnection or removal of drives. Users can recover an inactive RAID 1, RAID 5, RAID 6, RAID 10, Triple

Mirror, and RAID-TP group from degraded mode.

RAID Type

RAID Recovery

Support

Number of Disks

Disk Failure Tolerance

Single

N/A

JBOD

Yes

≥

N/A

RAID 0

Yes

≥

N/A

RAID 1

Yes

RAID 5

Yes

≥

RAID 6

Yes

≥

RAID 10

Yes

≥

4 (Must be an even number)

One disk per subgroup fails.

Triple Mirror

Yes

Multiple of 3. (For example, 3, 6,

9, 12 disks and so forth.)

RAID-TP

Yes

≥

Support and other resources

QNAP provides the following resources:

Resource

URL

Documentation

https://download.qnap.com

Compatibility List

https://www.qnap.com/compatibility

NAS Migration Compatibility

https://www.qnap.com/go/nas-migration

Expansion Unit Compatibility

https://www.qnap.com/go/compatibility-expansion

Service Portal

https://service.qnap.com

Product Support Status

https://www.qnap.com/go/product/eol.php

Downloads

https://download.qnap.com

Community Forum

https://forum.qnap.com

QNAP Accessories Store

https://shop.qnap.com

TBS-h574TX User Guide

Troubleshooting

Summary of Contents for TBS-h574TX

Page 1: ...TBS h574TX User Guide Document Version 2 16 10 2023...

Page 2: ...cloud installation website 29 4 Basic Operations Power button 32 Reset button 32 USB One Touch Copy button 33 LEDs 33 Audio alert 35 5 NAS Migration QTS NAS migration 37 NAS migration requirements 37...

Page 3: ...er Pro 47 QTS 47 QuTS hero 47 8 Notices Limited warranty 48 Disclaimer 48 Copyright and trademarks 48 GNU General Public License 49 CE notice 56 UKCA notice 56 FCC notice 56 VCCI notice 57 BSMI notice...

Page 4: ...The device should be stored in a secure location with restricted access controlled through the use of a tool lock and key or any means of security Only qualified skilled and authorized persons with k...

Page 5: ...local regulations or the instructions of the battery manufacturer Moving Parts Moving fan blades Keep your body parts away from moving fan blades while the device is connected to a power source Movin...

Page 6: ...ons go to https www qnap com Component TBS h574TX i3 12G TBS h574TX i5 16G Processor CPU Intel Core i3 1320PE Intel Core i5 1340PE Frequency 8 core 12 thread 1 7 GHz base 4 5 GHz turbo 12 core 16 thre...

Page 7: ...ont panel supports One Touch Copy Thunderbolt ports 2 x Thunderbolt 4 5V 3A output Note The Thunderbolt 4 ports support data transfer only HDMI ports 1 x HDMI 1 4b Interface Buttons Power Reset USB On...

Page 8: ...kage contents Item Quantity TBS h574TX 1 AC power adapter 1 Power cord 1 Ethernet cables 1 x 10GBASE T Ethernet cable Quick Installation Guide QIG 1 Components Front panel Note The second image shows...

Page 9: ...No Component No Component 1 Reset button 8 System fan 2 Power input 9 USB 2 0 Type A port 3 System fan 10 USB 3 2 Gen 2 Type A port 4 10 Gigabit Ethernet activity LED 11 Thunderbolt 4 port Note This p...

Page 10: ...ents Category Item Environment Room temperature 0 C to 40 C 32 F to 104 F Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Flat anti static surface without exposure to direct...

Page 11: ...ice in an environment that meets the requirements For details see Installation requirements 2 Verify that the intake vents on the bottom of the case are unobstructed 3 Install drives For details see t...

Page 12: ...of up to 15 mm Installing M 2 solid state drives For a list of compatible M 2 SSDs go to https www qnap com compatibility Warning Installing a drive deletes all data on the drive Observe electrostatic...

Page 13: ...stalled with a QDA E1SM adapter for installing M 2 SSDs 3 Optional Install a heatsink on the M 2 SSD Note Heatsinks are not included with the NAS and must be purchased separately For details contact a...

Page 14: ...hermal pads are not included with the NAS and must be purchased separately For details contact an authorized reseller or go to https shop qnap com The QNAP TPAD M2SSD 04 thermal pads are recommended T...

Page 15: ...f the thick thermal pad Note This step is for single sided SSDs only Skip this step if you are installing a double sided SSD 5 Install the M 2 SSD a Insert the M 2 SSD into the slot TBS h574TX User Gu...

Page 16: ...c Carefully press down the M 2 SSD d Release the locker to secure the M 2 SSD 6 Load the tray into the bay a Insert the tray into the bay b Push the handle to secure the tray in place TBS h574TX User...

Page 17: ...er a Insert the left end of the front cover b Slide the front cover latch into the grove on the right side of the device c Slide the lock up to secure the front cover TBS h574TX User Guide Installatio...

Page 18: ...ng Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Remove the front cover a Locate the locking mechanism on the right si...

Page 19: ...Remove the drive tray a Pull the tray handle outward b Pull the tray out 3 Install the E1 S SSD a Remove the screws that secure the M 2 SSD adapter to the tray frame Note The drive tray comes preinsta...

Page 20: ...oles on the drive align with the holes on the tray frame d Attach the screws that secure the drive to the tray frame 4 Load the tray into the bay a Insert the tray into the bay b Push the handle to se...

Page 21: ...er a Insert the left end of the front cover b Slide the front cover latch into the grove on the right side of the device c Slide the lock up to secure the front cover TBS h574TX User Guide Installatio...

Page 22: ...Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components 1 Remove the front cover a Locate the locking mechanism on the rig...

Page 23: ...way from the device 2 Remove the drive tray a Pull the tray handle outward b Pull the tray out 3 Install the E1 S SSD a Remove the screws that secure the tray frame to the tray base b Remove the tray...

Page 24: ...e tray base so that the holes on the drive align with the holes on the tray base d Attach the screws that secure the drive to the tray base Attaching a 9 5 mm E1 S SSD TBS h574TX User Guide Installati...

Page 25: ...he tray into the bay b Push the handle to secure the tray in place 5 Attach the front cover a Insert the left end of the front cover b Slide the front cover latch into the grove on the right side of t...

Page 26: ...he table below You can purchase storage expansion accessories from QNAP or an authorized reseller For details go to https shop qnap com For the list of compatible expansion units and the maximum numbe...

Page 27: ...o a USB expansion unit a USB Type A to USB Type C cable is required 1 Power off the NAS 2 Connect the expansion unit to the NAS a Connect the USB cable to the USB Type C port on the expansion unit b C...

Page 28: ...inder Pro You can initialize QuTS hero using Qfinder Pro which is a utility designed to help you locate and manage QNAP devices on your network Warning Installing QuTS hero deletes all data on the dri...

Page 29: ...yte Chinese Japanese Korean and Russian characters The username cannot contain the following special characters grave accent asterisk equal sign plus sign square brackets curly brackets slash vertical...

Page 30: ...p com China https install qnap com cn Or scan the QR code on the NAS using a mobile device The web page lists all the uninitialized QNAP NAS devices on the local network 4 Find your NAS from the list...

Page 31: ...le window appears c Select file d Click Open Starts firmware installation Skip Click Skip Skips firmware installation 11 Specify the following information NAS name Specify a name with 1 to 14 characte...

Page 32: ...tomatically DHCP 16 Click Next 17 Review the settings 18 Click Apply A confirmation message appears Warning Clicking Initialize deletes all data on the drive before installing QuTS hero 19 Click Initi...

Page 33: ...haracters For example if the first MAC address is 00 08 9B F6 15 75 then the admin password would be 00089BF61575 Tip You can find the first MAC address with Qfinder Pro or attached to a label on the...

Page 34: ...For details on the location of the LEDs see Components System Status LED Status Description Flashes green and red alternately every 0 5 seconds A drive is being formatted The device is being initializ...

Page 35: ...s ready Flashes green The drive is being accessed Off No drive was detected USB One Touch Copy LED Status Description Flashes blue every 0 5 seconds A USB device connected to the USB One Touch Copy po...

Page 36: ...ge The network connection is operating at 1 Gbps Off The network connection is operating at 100 Mbps or 10 Mbps There is no network connection Audio alert Duration Frequency Description Short beep 0 5...

Page 37: ...red A shared folder is about to reach its full capacity A shared folder has reached its full capacity The drives are in degraded mode A drive is rebuilding An external storage device has been removed...

Page 38: ...mportant Due to incompatibilities in file system system migration between QTS NAS and QuTS hero NAS is not supported Warning Migrating drives between QTS NAS and QuTS hero NAS can cause data corruptio...

Page 39: ...nses are not migrated Warning To prevent losing all your software licenses QNAP recommends deactivating licenses on the source NAS before data migration Applications If the destination NAS has less RA...

Page 40: ...aring the destination NAS 1 Log on to QTS 2 Create one or more storage pools For details see the Creating a Storage Pool topic in the QTS user guide 3 Create one or more volumes For details see the Vo...

Page 41: ...ace window appears 6 Select the destination NAS as the destination storage space and specify the following Setting Description Name The name used to identify the storage space IP address Host name The...

Page 42: ...3 Click Next The Rules screen appears 14 Optional Configure job rules 15 Click Next The Summary screen appears 16 Review the job summary 17 Click Create The source NAS runs the created one way sync jo...

Page 43: ...our source NAS For the list of NAS models compatible with direct NAS migration see https www qnap com en nas migration Your device must meet the following requirements The destination NAS must run on...

Page 44: ...ings may change and require reconfiguration port trunking virtual machines Thunderbolt and more Windows AD configuration Windows AD configurations must be reconfigured Licenses Licenses are not migrat...

Page 45: ...Remove the drive trays from the destination NAS 3 Install the drives a Install source NAS drives onto the destination NAS drive trays b Insert the drive trays into the destination NAS 4 Power on the d...

Page 46: ...e fails RAID 6 4 One or two member drives fail RAID 10 4 Must be an even number One or two member drives in two different pairs fail One member drive fails Two member drives in two different pairs fai...

Page 47: ...es 2 N A RAID 1 Yes 2 1 RAID 5 Yes 3 1 RAID 6 Yes 4 2 RAID 10 Yes 4 Must be an even number One disk per subgroup fails Triple Mirror Yes Multiple of 3 For example 3 6 9 12 disks and so forth 2 RAID TP...

Page 48: ...Link myQNAPcloud Link Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP devices in...

Page 49: ...onsequential damages resulting from the use of the product its accompanying software or its documentation QNAP makes no warranty or representation expressed implied or statutory with respect to its pr...

Page 50: ...eceived You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights Developers that use the GNU GPL protect your rights with two st...

Page 51: ...n the normal form of packaging a Major Component but which is not part of that Major Component and b serves only to enable use of the work with that Major Component or to implement a Standard Interfac...

Page 52: ...g Modified Source Versions You may convey a work based on the Program or the modifications to produce it from the Program in the form of source code under the terms of section 4 provided that you also...

Page 53: ...Library need not be included in conveying the object code work A User Product is either 1 a consumer product which means any tangible personal property which is normally used for personal family or ho...

Page 54: ...e ways as different from the original version or d Limiting the use for publicity purposes of names of licensors or authors of the material or e Declining to grant rights under trademark law for use o...

Page 55: ...with reasonable efforts You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License For example you may not impose a license fee royalty or other c...

Page 56: ...her pertinent obligations then as a consequence you may not convey it at all For example if you agree to terms that obligate you to collect a royalty for further conveying from those to whom you conve...

Page 57: ...RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY O...

Page 58: ...arantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipmen...

Page 59: ...1364 2006 RoHS RoHS Pb Hg Cd CR VI PBB PBDE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O SJ T11363 2006 X SJ T11363 2006 TBS h574TX User Guide Noti...

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