QMS PS 410, User Manual

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IBM PC/Compatible Users - Check the Following:
■ Is the printer turned on?
■ If you are communicating serially, does your software
setup match the serial settings that appear on the lower half
of the test configuration page?
■ Have you set up your printer port on the system level
(DOS) and installed a PostScript driver within your
ap plica tion pr ogra m? ( Se e DOS a nd soft w ar e
documentation.)
■
Check the manual that came with your software program
to ascertain whether the program is PostScript compatible.
■
For users of the RS-232C serial port: from the DOS screen,
type the mode commands to activate the serial port.
Change to either ESP mode or HP PCL emulation through
the P S E xe cutive S er i es or by se nding 5
setsoftwareiomode. Send a simple Print Screen by pressing
the Print Screen key on the keyboard. If this produces a
page it tells you that your serial port, cable, and the printer
are working.
■
If you get a printout, then your application program is
configured incorrectly. Make sure you have installed the
correct printer driver and have told the software what port
you plan to use.
Macintosh Users - Check the Following:
■
Is the printer turned on?
■ Are the printer and computer properly connected?
■ Has the LocalTalk port been mistakenly configured for an
emulation other than PostScript mode? It should not be
Chapter 7
7 - 1 6 T r o u b l e s h o o t i n g P r i n t e r P r o b l e m s