QMS Magicolor, User Manual

Page: 346 / 446

Data LED Stays Lit
After the printer warms up, if the Data LED stays on, two problems
may exist.
1. If you are downloading additional fonts, too many can
overload the printer’s memory causing the printer to reset and
lose information previously downloaded to RAM. Make sure
you have enough printer memory for the additional fonts.
Additional memory (RAM) is available and easily installed.
Contact your QMS vendor for information on RAM upgrades.
See chapter 8, “Printer Options.”
2. On an AppleTalk network, Macintosh computers sometimes
interfere with each other. If this happens often, check all the
Macintosh computers on the network to make sure they are
using the same version of LaserWriter and Laser Prep. If
neither of these files is the problem, contact your QMS
vendor.
No Start-up Page
If no start-up page prints, check the following:
1. Is the printer on line?
2. Has the start-up page been disabled? Check the Do Start Page
option in the Administration/Startup Options menu to make
sure the start-up page is on. If the start-up page is turned on,
go to step 3.
3. Turn the printer off, then back on. It takes approximately 4
minutes for the printer to warm up from a cold start or less
than a minute from a warm start. Be sure you wait long enough
for a start-up page to print before suspecting a problem.
4. Check to be sure the media cassette is in place and secure.
5. Check for a media jam. See “Clearing Media Jams” earlier in
this chapter for details.
Chapter 9
9 - 2 4 T r o u b l e s h o o t i n g