QMS Magicolor CX, User Manual

Page: 149 / 222

Mechanical
Problems
4-7 Troubleshooting
tosh computers on the network to make sure they are using the
same version of LaserWriter and Laser Prep. If neither of these
files is the problem, contact your QMS vendor.
Printer Resets
n
Different versions of LaserWriter and Laser Prep being used on a
network can cause printer reinitialization.
n
Downloading too many fonts can overload the printer's memory
and cause the printer to reset to default. Additional memory
(RAM) is available and easily installed. Contact your QMS vendor
for information on RAM upgrades.
Blank Pages
Make sure that any newly installed toner and developer cartridges are
properly installed, with the sealing tapes removed. Review the steps
in “Replacing a Toner Cartridge” and “Replacing a Developer Car-
tridge” in chapter 3, “Maintenance.”
Not All Pages Print
1 Make sure you have the right kind of cable, and that the
printer is configured for the correct cable and port.
2 Make sure no one pressed the Cancel key while your job was
printing.
3 Check the control panel message window to see if the media
cassette is empty.
4 Increase the emulation timeout (for HP PCL and HP-GL files)
or the PS wait timeout (for PostScript files).
5 If you are using a PC, make sure that the mode statement in
your AUTOEXEC.BAT file ends in a “p” so that print jobs are
sent until the printer accepts them:
mode lpt1:,,p