QMS Magicolor CX, User Manual

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Miscellaneous
Problems
QMS magicolor CX User's Guide 4-2
Miscellaneous Problems
If you have just installed your printer and are having problems, be
sure you have correctly followed the setup steps outlined in the
Quick
Setup Guide that accompanied your printer.
Then, check the following:
1 Is there a status message in the control panel window?
If yes, go to question 2.
If not, check the following:
n
Is the power cord plugged into both the power outlet and
the printer?
n
Are both power switches on?
n
Is the power outlet working?
n
Does the line voltage from the power outlet match the
printer's power requirements? See chapter 3, “Technical
Specifications,” in the reference guide.
2 Can you print a status page? (This option is located in the
Administration/Special Pages menu.)
If yes, go to question 3.
If not, check the following:
n
Is the printer off line before you try to enter the menu? It
should be.
n
Is the cassette empty? If it is out of media, the message
PUT xxxxxx
PAPER IN xxxxx BIN is displayed in the
control panel message window and the Message LED is
lit.
n
Is any of the toner or developer cartridges depleted?
n
Are all printer doors and covers closed securely?
n
Is there a media jam?