QMS Magicolor 6100, Operation Manual, Page: 150 / 224

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If you’ve followed all of the instructions in this chapter and still have problems you
can’t solve, see appendix A, “QMS Customer Support,” for information on getting
help.
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Status and service messages are displayed in the control panel message window.
They provide information about your printer and help you locate many problems.
When the condition associated with a displayed message has changed, the message
is cleared from the window.
If you see this... It’s probably because... Do this...
Colors aren’t
registering properly. The OPC belt cartridge
is not pushed all the way
in. Repeat the steps in “D. Installing the
OPC Belt Cartridge” of the
Installation Guide .
CHECK WASTE
TONER
message
appears in the
message window.
The waste toner pack
isn’t properly installed. Make sure it sits loosely in its
compartment and that the top of the
pack is not wedged under the top of
the compartment.
Printouts seem faded
on one side of the
page. The printer is not on a
level enough surface. Level the printer surface. The slant of
the surface holding the printer should
not exceed 1.5° after the printer is
placed on it (for example, a round
pencil laid on the surface shouldn’t
roll in any direction).
The colors look
drastically wrong. The toner cartridges are
not correctly installed. Check the toner cartridge installation.
Refer to “C. Installing the Toner
Cartridges” of the
Installation Guide .
The startup page
comes out skewed. The transfer unit was
jarred open during the
installation and needs to
be closed. Refer to the steps in “B. Unpacking
the Printer” of the
Installation Guide
for information on opening and
closing the unit.