QMS Magicolor 6100, Operation Manual, Page: 143 / 224

4 .
+ ".
+"!*
4 .+ "
.
When a jam occurs, the message window on the control panel displays one of four
messages:
Misfeed Jam
,
Inner Jam
,
Outer Jam
,
Drum Jam,
or
Duplex Jam
.
Frequent jams in any area indicate that area should be checked, repaired, or cleaned.
Repeated jams may also happen if you’re using the wrong weight print media.
Misfeed jams occur in the standard upper input feeder or lower input feeder. A
misfeed jam may be as simple as a sheet of media not being picked, or it may be
that the media was picked but not fed properly. Access to this area is through the
cassette slot.
Inner jams occur in the transfer drum/transfer unit area. This type of jam means
that the media did not make it to the paper exit area. Access to this area is
through the printer’s (and/or duplexer’s) rear cover (and/or duplexer’s lower rear
assembly).
Outer jams occur in the fuser/media exit area. Jams of this type usually means
that media is stuck in the fuser/exit roller area. Access to this area is through the
printer’s (and/or duplexer’s) top cover.
Drum jams occur if the media winds around the transfer drum. Access to this
area is through the printer’s (and/or duplexer’s) rear cover.
Duplex jams occur in the duplexer area on the models with duplexers installed.
Access to this area is through the duplexer’s top cover, the duplexer’s rear cover,
and the duplexer’s lower rear assembly.
,&.+
To avoid damage to rollers, always remove jammed media gently.
Always try to remove jammed media without tearing it. Any pieces of media
left in the printer, whether large or small, can obstruct the paper path and cause
further jams.