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The ADF Option

QMS CrownCopy User`s Guide

3-8

Troubleshooting the ADF

»

Note: 

When troubleshooting problems that occur when the ADF is in 

place, first check to see if a document has been left on the scanner 
glass. This can cause jams or unexpected copy output.

Removing Paper Jams

1

Open the ADF cover.

n

If the jammed paper is at the ADF exit, lift the upper tray and 
slowly pull the jammed paper towards you until it is released.

Summary of Contents for CrownCopy

Page 1: ...QMS CrownCopy User s Guide 1800419 001C...

Page 2: ...in whole or in part nor be transferred to any other media or language without the express written permission of QMS Inc FCC Radio Frequency Interference Statement This equipment has been tested and f...

Page 3: ...licables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada About Copyright Laws You should refer...

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Page 5: ...ownCopy 1 2 Media Change Notice 1 2 Printer System Requirements 1 3 Unpacking CrownCopy 1 4 Installing CrownCopy 1 5 Updating the Printer Firmware 1 10 Important Note for EtherTalk Users 1 10 2 Using...

Page 6: ...Resolution and Average Scan Times 2 21 Average Scan Times 2 21 Average Print Times 2 22 8 bit color 24 pixel Input Scan Times 2 23 Overall Performance 2 24 Disk Drive Support 2 25 3 CrownCopy Options...

Page 7: ...rast and Brightness 4 5 Brightness 4 5 Contrast 4 6 Improving Copy Quality 4 7 5 QMS Customer Support Where to Get Additional Help and Information A 2 Your QMS Vendor A 2 Q FAX A 2 The QMS Corporate B...

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Page 9: ...lling CrownCopy In this Chapter n About CrownCopy on page 2 n Printer System Requirements on page 3 n Unpacking CrownCopy on page 4 n Installing CrownCopy on page 5 n Updating the Printer Firmware on...

Page 10: ...ies at an affordable cost Media Change Notice Some of the procedures throughout this documentation may refer to applications utilities and or print drivers being located on disks but recently QMS has...

Page 11: ...in the fastest copying speeds Additional RAM and hard disk space above the minimum decrease copying times especially of large images For information on your printer s current hard disk and RAM status...

Page 12: ...and SCSI cable You also received additional items that allow you the flexibility to use CrownCopy as a scanner attached to a computer but are not required to use CrownCopy as a copier n Scanning soft...

Page 13: ...ngs so you can verify that they are the same or recover your settings after installing CrownCopy 1 If you have a magicolor CX skip to step 3 2 If you have a magicolor LX place the Select Copy overlay...

Page 14: ...pears in the printer message window and the printer resets to the previous memory value for Emulation 4 Unlock the scanner s optical assembly Press and turn the optical restraint knob to the left Caut...

Page 15: ...Installing CrownCopy 1 7 Installing CrownCopy 5 Attach the SCSI terminator and the SCSI cable to the scan ner 6 Turn off the printer SCSI Terminator SCSI Cable SCSI ID Switch leave set to 5...

Page 16: ...20 seconds before turning on the printer then after the printer system software is updated a NOT CONNECTED RECONNECT error message displays on the printer control panel Press the Copy Select key sele...

Page 17: ...ue at step 11 If scanner not connected appears press the Copy Select key on the control panel and then select Yes The scanner is reconnected See Troubleshooting the Scanner in chapter 2 Using CrownCop...

Page 18: ...ortant Note for EtherTalk Users If your printer has an EtherTalk daughterboard installed a non CrownNet network interface version 1 91 or earlier the first time the printer boots up after you upgrade...

Page 19: ...s and before removing the tray assembly cover Redischarge your body each time after walking around and before touching the printer tray assembly again Handle the tray carefully and try to handle it by...

Page 20: ...Updating the Printer Firmware QMS CrownCopy User s Guide 1 12 3 Use a flat tipped screwdriver to remove the PROM from the MR10 socket Magicolor LX...

Page 21: ...he notch on the MR10 socket Carefully insert the PROM s pins in the socket CAUTION If the PROM is installed backwards it will be destroyed when the printer is turned on Also make sure all of the PROM...

Page 22: ...ne way 6 If you have RAM SIMMS to install this is a good time to install them The Options chapter of your printer documentation explains how to install RAM SIMMs 7 Make sure no components on the board...

Page 23: ...sage window return to step 3 on page 5 to finish installing CrownCopy If the printer isn t operating properly when it s turned on make sure that the controller board is firmly seated in its connectors...

Page 24: ......

Page 25: ...erview on page 2 n Making Copies on page 3 n The CrownCopy Menu on page 5 n CrownCopy Settings on page 6 n Troubleshooting the Scanner on page 14 n Scanner Technical Specifications on page 20 n Memory...

Page 26: ...ED Lights when the scanner is ready to operate Scanner Lamp Document Cover Power LED Lights when the scanner is plugged in and turned on Optical Restraint Knob Power Switch Option Connector for the au...

Page 27: ...opies 2 3 Using CrownCopy Making Copies 1 Turn on the scanner wait 5 seconds and then turn on the printer 2 Put a document face down centered at the top of the scanner glass then close the cover Cente...

Page 28: ...y User s Guide 2 4 3 Make sure the printer s Online light is on and press the printer s Select Copy key 3 times If the Online light is not on press the Online Offline key to bring the printer online I...

Page 29: ...ontrast Brightness and Color Bal ance To enter a lower level menu or select a menu option press the Select Copy key Use the Menu key to exit from the menu and return to IDLE after you have made your s...

Page 30: ...y of your printed output significantly Therefore we recommend changing only one setting at a time printing a test print and then determining if further configuration changes are necessary Copy Number...

Page 31: ...f about 2 D Moving the setting in this direction increases contrast It makes light areas appear lighter and dark areas appear darker L Moving the setting in this direction decreases contrast by making...

Page 32: ...age making light and dark areas appear lighter Default The middle setting Notes Use the Previous key to move the message window cursor from the center towards the left to a darker less bright setting...

Page 33: ...image of how the brightness and contrast settings operate Cyan Red Displays the cyan red color settings Magenta Green Displays the magenta green color settings Yellow Blue Displays the cyan red color...

Page 34: ...es paper document copying Default Disabled Menu Copier Copy Mode Select Mode Purpose Use this menu to specify what type copy is being made so the printer can optimize for this type output Choices Auto...

Page 35: ...is at least half of the printer resolution being used The higher the scan resolution the more detailed the copy output as long as the printer resolution being used is double the scan resolution Also a...

Page 36: ...he printer for processing 8 bit gray Provides up to 256 shades of gray for monochrome copies Default 8 bit color Note In order to change the default color depth you must choose the Custom option in th...

Page 37: ...o if you place this 8 5 x 11 image on the scanner bed and crop it vertically by 400 you ll get this If you crop it horizontally by 550 you ll get this The more you crop out of a scan the less time it...

Page 38: ...s paper and that the printer does not have a jam or other error n If you have a magicolor LX make sure the SCSI cable is connected to the scanner and to the printer s SCSI port not the serial port n M...

Page 39: ...low the instructions to verify the scanner is working correctly If it is the problem is on the printer side See the printer user s guide for troubleshooting information n Check that you have at least...

Page 40: ...ng this option doesn t clear the error then check the following 1 Check that the printer has an internal IDE hard disk 80 MB or larger and that the SCSI ID on the back of the scanner is set to 5 Crown...

Page 41: ...copying transparencies you should purchase the optional transparency adapter and make sure you ve enabled the Transparency option in the printer s control panel n If you re scanning at 150 dpi some pr...

Page 42: ...4 27648 The scanner lamp flickers is dim or fails to come on or the scanner assembly stops in the middle of the scanner glass and doesn t restart n The scanner lamp is failing or has failed and needs...

Page 43: ...ime it is turned on To verify that the scanner is working correctly after it has been installed turn on the power If the following sequence of events occurs the scanner is working 1 The Option Ready a...

Page 44: ...287 mm A4 centered on the page This is the printer s maximum imageable area Maximum optical resolution 300 x 300 dpi Noise Less than or equal to 70dB A Scanner Lamp Cold cathode Dimensions 335mm x 53m...

Page 45: ...custom modes and with 40 MB RAM and an 80 MB hard disk installed Power Requirements Voltage 100 240 VAC Frequency 50 60 Hz Power Consumption Maximum 52 watts 2 0 Amps with transparency adapter connec...

Page 46: ...are printed at engine speed These times are based on 8 5 x 11 0 images with the printer set to 8 bits color custom modes and with 40 MB RAM and an 80 MB hard disk installed The image type scanned does...

Page 47: ...M Printer Resolution dpi Scanner Resolution dpi 100 150 200 300 600 202 4 sec 244 1 sec 304 9 sec 435 1 sec 300 137 4 sec 154 6 sec 212 2 sec 353 5 sec Printer Resolution dpi Printer Halftone Selected...

Page 48: ...rocessed using available RAM interleaving to disk if images are larger than RAM Scanner Resolution dpi Scan Time sec Data Conversion Time Disk sec First Print Time sec Total Time sec 100 19 8 1 8 137...

Page 49: ...ec 100 19 8 1 9 202 4 224 1 150 19 6 3 45 244 1 267 2 200 34 9 6 7 304 9 346 5 300 42 7 8 1 435 1 485 9 Scanner Resolution dpi Scan Time sec Data Conversion Time RAM sec First Print Time sec Total Tim...

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Page 51: ...3 CrownCopy Options In this Chapter n The ADF Option on page 2 n The Transparency Adapter Option on page 14...

Page 52: ...ed from your QMS vendor for high speed document feeding Installing the ADF 1 Remove all packing material from the ADF Save the packing materials in case you need to ship or store the ADF later 2 Turn...

Page 53: ...so that the scanner s supporting posts slide into the end of narrow side of the holes then fasten the ADF in place with the two screws Tighten the screws with your fingers Caution Don t place the scr...

Page 54: ...nCopy User s Guide 3 4 6 Plug in the scanner and turn it on wait 5 seconds and turn the printer back on Note If you remove the ADF from the scanner keep the screws mounted on the holes on the back of...

Page 55: ...is closed 2 Place documents to be scanned face up in the ADF The ADF can be loaded with up to 50 sheets of the following paper sizes Size Inches Millimeters Letter 8 50 x 11 00 215 90 x 279 40 A4 8 27...

Page 56: ...3 Slide the ADF s paper guides to match the document width 4 After lining up the document stack insert the documents in the ADF until you feel them touch the document stopper 5 Make your copies See ch...

Page 57: ...ace the document to be scanned on the scanner glass 4 Lower the ADF and scan the document Note Don t forget to remove the document from the scanner glass before using the ADF again Also there s a slig...

Page 58: ...ccur when the ADF is in place first check to see if a document has been left on the scanner glass This can cause jams or unexpected copy output Removing Paper Jams 1 Open the ADF cover n If the jammed...

Page 59: ...The ADF Option 3 9 CrownCopy Options n If the paper is jammed before the ADF exit slowly pull the jammed paper backward until it is released 2 After removing the jammed paper close the ADF cover...

Page 60: ...copies becomes reduced by scratches or dirt on the window on the bottom of the ADF replace it with a new one Please contact your QMS vendor for information 1 Open the ADF cover and lift the ADF 2 Remo...

Page 61: ...F Option 3 11 CrownCopy Options 3 Insert the transparent edge of a new window between the ADF s paper guides A and B with white sheet on the lower side 4 Insert the window s two hooks into the ADF A B...

Page 62: ...The ADF Option QMS CrownCopy User s Guide 3 12 5 Push down the two protrusions on the window 6 Close the ADF cover and lower the ADF...

Page 63: ...20 to 60 C 68 to 140 F Paper Size 76mm to 216mm 2 99 to 8 50 Width 126mm to 356mm 4 96 to 14 01 Length Paper Thickness 0 065mm to 0 145mm 0026 to 0057 Paper Weight 50 g m2 to 127 g m2 13 lbs to 33 lbs...

Page 64: ...lling the Transparency Adapter 1 Remove all packing material from the adapter Save the packing materials in case you need to ship or store the adapter later 2 Unlock the optical assembly Caution If yo...

Page 65: ...The Transparency Adapter Option 3 15 CrownCopy Options 3 Turn off the scanner and unplug it and turn off the printer 4 Remove the document cover from the scanner...

Page 66: ...ng onto the scanner s supporting posts b Move the adapter so that the scanner s supporting posts slide into the end of narrow side of the holes then fasten the adapter in place with the two screws Tig...

Page 67: ...ble the Transparency Option in the Copy menu a Press the printer s Select Copy key b Press the Next key until Copy Mode appears in the message window then press the Select key c Press the Next key unt...

Page 68: ...wnCopy User s Guide 3 18 Using the Transparency Adapter 1 Raise the transparency adapter and place the transparency on the scanner glass 2 Lower the transparency adapter 3 Make your copies See chapter...

Page 69: ...ps It is important to keep the calibration area clean since dust or smudge marks on the glass will reduce the quality of scanned transparencies Relocking the Optical Assembly If you ever have to trans...

Page 70: ...it to the right until the arrow points to the lock icon Transparency Adapter Specifications v Scan Area 216mm x 297mm 8 5 x 11 7 Operation Temperature 10 to 40 C 50 to 104 F Storage Temperature 10 to...

Page 71: ...About Print Density on page 2 n Adjusting Contrast and Brightness on page 5 n Square shows the quality of squares The black square shows feathering when there is a toner density problem on page 5 n I...

Page 72: ...r if the image colors do not look right or if the colors are printing too light or too dark then you may need to adjust the print density for that color 1 Access the Administration Special Pages menu...

Page 73: ...are Note See step 1 on page 5 and reference number 6 on page 4 to locate the Target square a If the colors match stop here b If the colors don t match go to the next step 7 Find the center swatch in e...

Page 74: ...s and squares turn the black print density control slightly to the minus direction 4 The printer is in balance if the color of the center swatch within the larger target square closely match If the sq...

Page 75: ...density adjustment dials The and indica tors in each swatch row indicate the direction to rotate the print density adjustment dial for that row of swatches 6 Target Square indicates that the printer i...

Page 76: ...ontrast Increasing contrast moving the setting in the D direction makes light areas appear lighter and dark areas appear darker Decreasing con trast moving the setting in the L direction makes light a...

Page 77: ...harper images It should be used for text and continuous tone images Note See the magicolor CX LX user documentation for more information on this menu option b Copier Copy Mode Custom Custom Config Sca...

Page 78: ...ation for information on RAM requirements for dif ferent resolutions page sizes and numbers of colors 2 What other settings on the printer have an effect on the scanned image quality a Print Density S...

Page 79: ...olor For example if the image has too much green access Copier Color Balance and move the arrow towards magenta move it one level at a time Then scan the image and look at the colors Note Keep in mind...

Page 80: ...he Select key twice to save the selected number of copies Unless the number of copies is saved before you exit from the Copier Number of Copies menu it will be automatically reset to 1 9 Do I have to...

Page 81: ...A QMS Customer Support In this Appendix n Where to Get Additional Help and Information on page 2 n QMS World wide Offices on page 4...

Page 82: ...nd prices In the United States and Canada call 800 633 7213 to reach Q FAX In all other countries call 334 633 3850 Have your fax number handy when you call or place the call from your fax machine s h...

Page 83: ...n and announcement files Internet The QMS server provides access to technical reports new product announcements a trade show schedule and other general informa tion about QMS If you have access to the...

Page 84: ...d Maintenance Pricing 1 800 762 8894 On Site Service and Depot Repair Information 1 800 858 1597 7 00 am 7 00 pm Central Time Spare Parts Ordering and Information 1 334 633 4300 x2530 8 00 am 5 00 pm...

Page 85: ...52352377 Fax 32 52352376 Denmark Berendsen Innovation A S 45 39577300 Fax 45 3957730 Egypt United Systems 202 3350157 Fax 202 3609787 Finland Qtronic 358 06926099 Fax 358 0674886 France Natis 33 14863...

Page 86: ...Italy Sipac 39 258013366 Fax 39 258012029 Kuwait Computers Com Concepts Co 965 4725053 Fax 965 4768062 Luxemburg QMS Service Center 32 52352377 Fax 32 52352376 The Netherlands QMS Europe BV 31 302414...

Page 87: ...27 113134000 Fax 27 118054139 Spain Gem tica 34 35807534 Fax 34 35807659 Sultanate of Oman Electronics Co LLC 968 790191 Fax 968 790192 Sweden Nexor Repair Center AB 46 86293200 Fax 46 86293221 Switz...

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Page 89: ...st 4 6 Automatic document feeder see ADF B Brightness 2 8 Bulletin board QMS A 2 C Color balance 2 8 Color balance adjustment page 4 5 Color depth 2 12 Contrast 2 7 4 6 Copier menu 2 5 Brightness 2 8...

Page 90: ...2 21 Memory resolution and scan times 2 21 N No copy printed 2 14 Not connected reconnect error 2 16 Number of copies 2 6 O Optical restraint knob 2 2 Option connector 2 2 Option LED 2 2 Options ADF 3...

Page 91: ...3 World wide A 4 T Technical specifications 2 20 ADF 3 13 Scanner 2 20 Transparency adaptor 3 20 Testing the scanner 2 19 Transparencies Copying 3 14 Transparency adaptor option 3 14 Installing 3 14...

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