QMS 860, User Manual, Page: 284 / 398

Not All Pages Print
1. Check your cable connection. You could have the wrong kind
of cable, or your printer may not be configured for the correct
cable and port.
2. Make sure no one pressed the Cancel key while your job was
printing.
3. Check the control panel message window to see if the paper
cassette or tray is out of paper.
Paper Jam Message Stays On
1. If a
PAPER JAM
message displays in the control panel
message window, open the printer and clear the jam. If the
message is still there, try opening and closing the top of the
printer again.
2. As a last resort, try turning the printer off and on (this causes
jobs to be lost).
PostScript Emulation Job Does Not Print
If the print job is set for PostScript or ESP emulation, increase the
PS Heap value to at least 1536 KB and reprint the job. See the
chapter 4, the “Administration / Memory” section, for more
information on PS Heap.
Trouble Printing PostScript Files
If you are using a Level 1 driver in your application and you have
trouble printing PostScript files, try printing the files with the
Chapter 9
9 - 1 2 T r o u b l e s h o o t i n g