QMS 860, User Manual, Page: 286 / 398

Printer Does Not Print 600 dpi
If you have configured the printer from the control panel to print
at 600 dpi resolution but the printer continues printing 300 dpi, you
may need additional memory allocated to the frame buffer.
The menu selection “Memory/Quick Config” should be set to the
correct paper size and 600 dpi resolution. See chapter 2, “Printer
Installation,” for memory configuration information.
Paper Size Mismatch
If you are printing via the multipurpose tray, and the printer does
any of the following, then check that you are not using perforated
paper (including 3 hole punched). Perforated and 3-hole punched
paper are not recommended for your QMS 860 Print System.
■ Generates a PAPER SIZE MISMATCH error.
■ Partially prints the page (approximately
1
⁄
4
" and leaves the
other part of the page blank).
■ Ejects the page.
■ Aborts the print job.
Image Orientation Problem
If you have manually set the orientation and your image (landscape
or portrait) does not print correctly, you may be experiencing an
orientation problem. The preferred method to set orientation is
through your application.
Chapter 9
9 - 1 4 T r o u b l e s h o o t i n g