QMS 860, User Manual, Page: 283 / 398

Printer Resets
1. Occasionally, Macintosh applications interfere with each
other. Applications send a printer prep file to the printer at the
beginning of each document. Other prep files cannot be sent
without resetting the printer. Monitor your activities to see if
there is a correlation between your use of a certain driver
version and the printer resetting. If so, contact the developer.
2. Downloading too many typefaces can overload the printer’s
memory and cause the printer to reset to default. Additional
memory (RAM) is available. Contact your QMS vendor for
information on SIMM upgrades. See chapter 8, “Printer
Options.”
3. If the printer resets in other circumstances, call your QMS
vendor for service.
Blank Pages
1. If a blank start-up page ejects or blank pages come out during
a printing job, check the toner cartridge. Images do not print
if the toner cartridge is empty.
2. Make sure you have broken the tab on the side of the toner
cartridge and removed the sealing tape.
3. Check to ensure that you are not using perforated paper
(including 3 hole punched). This type paper is not
recommended for your printer.
Chapter 9
T r o u b l e s h o o t i n g 9 - 1 1