QMS 860, User Manual, Page: 282 / 398

Contact your QMS vendor for information on RAM upgrades.
See chapter 8, “Printer Options.”
2. On an AppleTalk network, Macintosh computers sometimes
interfere with each other. If this happens often, reinstall the
LaserWriter and Laser Prep files to reset the printer. If neither
of these files is the problem, contact your QMS vendor.
No Start-up Page
If no start-up page prints, check the following:
1. Is the printer on line?
2. Has the start-up page been disabled? Use the printer control
panel or the PS Executive Series Utilities to make sure the
start-up page is on. If the start-up page is turned on, go to step
3.
3. Turn the printer off. From a cold start, it takes a minute for
the printer to warm up. Be sure you wait long enough for a
start-up page before suspecting a problem.
4. Check to be sure the paper cassette is in place and secure.
5. Open the front cover of the printer and check for a paper jam.
6. Make sure a toner cartridge is installed.
If you have not solved the problem, open the front cover of the
printer. Hold your hand just close enough to the fixing assembly
tell whether the rollers are hot; then, with this information ready,
call your QMS vendor for help.
Chapter 9
9 - 1 0 T r o u b l e s h o o t i n g