QMS 860, User Manual, Page: 273 / 398

Introduction
This chapter offers jam prevention tips, lists and explains many
control panel messages, outlines possible printer and print-quality
problems and solutions, and explains how to place a service call.
Preventing Print Media Jams
Many printer problems are caused by improper handling of paper.
The following sections provide information about using
consumables properly.
There are several things you can do to reduce print media jamming
in your printer:
■ Use paper, transparency film, and labels that meet the
guidelines set for the printer. (See appendix B, the
“Consumable Supplies” section, for more information.)
■ Make sure paper, transparency film, and labels are not
folded or wrinkled.
■
Do not overfill the paper cassette or the multipurpose tray.
The 11" x 17"/A3, legal/B4, letter/A4, A5, B5, A6, B6,
executive, and universal paper cassettes hold about 250
sheets of paper; the optional 500-sheet paper cassette holds
about 500 sheets of paper; the multipurpose tray holds
about 100 sheets of paper, 50 transparencies, or 40 labels.
■
If you have problems with multiple sheets of paper feeding
through the printer, remove the paper from the paper tray
and fan the edges. The sheets may be sticking together.
■ Store print media away from moisture and humidity. They
may cause media to turn up at the edges or wrinkles to
Chapter 9
T r o u b l e s h o o t i n g 9 - 1