Qiagen Q-Base, User Manual, Page: 5 / 40

Q-Base User Manual 03/2019 5
1.1.1 Technical assistance
At QIAGEN ® we pride ourselves on the quality and availability of our technical support. Our
Technical Services Departments are staffed by experienced scientists with extensive practical and
theoretical expertise in molecular biology and the use of QIAGEN products. If you have any
questions or experience any difficulties regarding the QIAcube Connect or QIAGEN products in
general, do not hesitate to contact us.
QIAGEN customers are a major source of information regarding advanced or specialized uses of
our products. This information is helpful to other scientists as well as to the researchers at QIAGEN.
We therefore encourage you to contact us if you have any suggestions about product performance
or new applications and techniques.
For technical assistance and more information, please see our Technical Support Center at
www.qiagen.com/support/technical-support or call one of the QIAGEN Technical Service
Departments or local distributors (see back cover or visit www.qiagen.com ).
1.1.2 Policy statement
It is the policy of QIAGEN to improve products as new techniques and components become
available. QIAGEN reserves the right to change specifications at any time.
To produce useful and appropriate documentation, we appreciate your comments on this user
manual. Please contact QIAGEN Technical Services.
1.2 Intended use of the QIAcube Connect
Q-Base enables users to connect the QIAcube Connect App running on a tablet to their QIAcube
Connect instrument(s) via local intranet. The Q-Base interface manages the instrument data transfer
from QIAcube Connect to the QIAcube Connect App. Q-Base is connected to the user’s intranet,
for example via Wi-Fi. Once installed, Q-Base does not require regular operation or maintenance
activities.
The QIAcube Connect App and Q-Base are to be used in a laboratory setting by trained personnel.
The QIAcube Connect App and Q-Base are intended for molecular biology applications. These
products are not intended for the diagnosis, prevention or treatment of a disease.