Kidgoo 2019
Subject to change. – 06|2019 –
35
Appendix
Warranty terms
Exclusive manufacturer warranty
Qeridoo guarantees to the end customer that the
product is free of defects for a period of 2 years
. In addition,
Qeridoo offers the extended
warranty on the frame for 5 years
. The warranty is independent of the statutory
warranty and is not affected by this. The warranty begins on the date of purchase by the end customer. The
claim of the guarantee is only intended for first-time buyers. The rights from the guarantee contract are not
transferable and apply exclusively to the first purchaser. Please keep the original invoice and the guarantee
document (guarantee card), which are required as proof of ownership. It is recommended to keep the original
packaging in case of a return. The warranty does not cover bearings, wheels, tyres and other wearing parts.
The warranty does not cover damage caused by deliberate or unintentional improper handling or use, improper
storage or consequential damage. Furthermore, normal wear and tear and defects due to improper use or lack
of care, as well as discoloration of covers, are excluded from the warranty.
Claims under this warranty shall only exist if the following warranty conditions are adhered to. The buyer reg-
isters the product within 3 months after purchase at
http://herstellergarantie.qeridoo.de
. For registration, the
invoice with the date of purchase from an authorized Qeridoo dealer is required. Also required are the name,
address, email address and serial number of the product registered for warranty. Your data will be securely
stored by us in accordance with the new BDSG § 1 paragraph 1 (Federal Data Protection Act). The data will only
be used for the purpose of checking and processing a warranty claim. Qeridoo reserves the right to verify the
cause of the defect within the framework of the legal regulations.
In addition, the registration serves as proof of ownership in the event of theft. The warranty service is provided
by Qeridoo or an authorized dealer after release by Qeridoo. At Qeridoo's option, the defect will be remedied
by repair or replacement of the defective product in whole or in part. The warranty expires in the event of inde-
pendent repair attempts by the customer or a third party commissioned by the customer, as well as in the event
of improper modification of the product. There will be no reimbursement of costs or compensation for lost use
of the product in case of warranty claims. In the event of replacement, the replaced product will become the
property of Qeridoo. If the product is no longer held by Qeridoo, a product of a similar type and quality will be
replaced at Qeridoo's option. The rights of the end customer under the sales contract or the law are not affected
by this manufacturer's warranty.
Tip!
You can easily register a warranty case online (
http://service.qeridoo.de
) that guarantees
you easy processing.
With your complaint, please provide an exact description of the fault (if possible with pho-
tos) and a copy of the original purchase receipt. Please also state the vehicle’s serial num-
ber. You can find this on the label or on the frame rod assembly in the storage space.
Support information
Please contact us directly if you have any questions about our products:
Qeridoo GmbH
Industriepark Nord 100
URL:
Hotline
53567 Buchholz
Mail:
+49 (0) 2683 9466577
Germany
Fax:
+49 (0) 2683 9451925
(Mon. – Thu.: 9 am – noon & 2 pm
– 4 pm;
Fri 9 am – noon)
You can find our
current list of dealers
on the Internet at:
