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USER MANUAL

Eng 05/19

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Do not operate with other components not approved by the ESS systems. 

   (Connecting other products in parallel to Q.HOME+ ESS HYB G2 may result in abnormal operation.) 

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The internet connection is required to use all functions of the ESS system. 

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If you have a problem, please contact the installer.

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The Specifications of the product may be modified without prior notice to improve product quality. 

NOTICE

GERMANY

MODEL

SYSTEM

INVERTER

BATTERY

Q.HOME+ ESS HYB G2

Q.VOLT G2 HYB-4.6kW.1.1

Q.SAVE G2 4kWh B1.1.1 

AUSTRALIA

Q.HOME+ ESS HYB G2

Q.VOLT G2 HYB-5kW.1.1
Q.SAVE G2 4kWh B1.1.1 

Summary of Contents for Q.HOME+ ESS HYB G2

Page 1: ...t connection is required to use all functions of the ESS system If you have a problem please contact the installer The Specifications of the product may be modified without prior notice to improve pro...

Page 2: ......

Page 3: ...ty Guidelines 2 3 Symbol Indication 3 Product Overview 3 1 INVERTER Product Overview 3 2 Battery Product Overview 3 3 Checking Components on the Option List 4 Operating Modes 4 1 Standby Mode 4 2 Even...

Page 4: ...iption 7 1 LED Indications 7 2 Starting the System 7 2 1 Loading Screen Update Screen 7 3 Home Screen Configuration Information 7 4 Home Menu Structure 7 5 Status Description 7 6 Operation Sequence 7...

Page 5: ...eplaceable Parts List Table 7 1 LED Indications Table 7 2 Screen Configuration Information Table 7 3 Status Description Table 7 4 ELA Mode Table 7 5 PV Information Display Description Table 7 6 Grid I...

Page 6: ...Back up Mode Figure 4 6 Grid Charge Mode Figure 5 1 DRM Connection Method Figure 5 2 Log in Page Figure 5 3 Password Initialization Page Figure 5 4 Monitoring Page Figure 5 5 Backup Mode Monitoring Pa...

Page 7: ...This page is intentionally left blank...

Page 8: ...lls de service support downloadbereich html https www q cells com au main customer_support download brochure html The specifications of the product can be changed for improvement without notice Also t...

Page 9: ...tive conductor terminal Direct current Earth terminal Three phase alternating current with neutral conductor Three phase alternating current Both direct and alternating current Alternating current Cau...

Page 10: ...fore maintenance Description Symbols Electric shock hazard Do not remove cover or disassemble Explosive gas Do not expose to flame incinerate puncture or impact Shield eyes Wear safety goggles at ALL...

Page 11: ...al Any substitute use of this device random change in any of its parts and use of components other than sold or recommended by Q CELLS will nullify the product s guarantee For example Q CELLS Li Ion B...

Page 12: ...872 872 Figure 2 2 TN S Network System Connection Diagram 2 1 2 Network System Connection Diagram Figure 2 3 TT Network System Connection Diagram 872 872 05 I Safety...

Page 13: ...LLS s ESS For Home with Hybrid Inverter G2 Q HOME ESS HYB G2 G2 for Germany Q VOLT G2 HYB 4 6kW 1 1 HSHP 4601 1 HYB 4 6kW 1 1 Hybrid Inverter rated power 4 6kW single phase ver 1 G2 for Australia Q VO...

Page 14: ...hown in the Figure 2 4 Figure 2 5 Figure 2 6 and Figure 2 7 Model Name HSHP 4601 1 Q VOLT G2 HYB 4 6kW 1 1 The specifications are the same Figure 2 4 INVERTER Name Plate Germany Figure 2 5 INVERTER Na...

Page 15: ...Model Name HSBE 4001 Q SAVE G2 4kWh B1 1 1 The specifications are the same Figure 2 6 Battery Name Plate Figure 2 7 DRM Name Plate Safety I 08...

Page 16: ...own in the Figure 2 8 the Q HOME ESS HYB G2 uses the two independent channels of the PV Input PV1 PV1 PV2 PV2 They are used independently for running the maximum power from the sources of PV1 and PV2...

Page 17: ...Battery port output short circuit fault current A Battery technology DC DC converter technology Over voltage Category 1 Battery Pack 2 or more Battery Pack 4 0 kWh 3 6 kWh 9 8 A 2 0 kW 4 0 kWh x Pack...

Page 18: ...t Protective class I II III Degree of protection Max permissible value for relative humidity Operating temperature Power derating occurs out of suggested operating temperature Suggested operating temp...

Page 19: ...ort circuit fault current A Battery technology DC DC converter technology Over voltage Category 1 Battery Pack 2 or more Battery Pack 4 0 kWh 3 6 kWh 9 8 A 2 0 kW 4 0 kWh x Pack 3 6 kWh x Pack 17 A 3...

Page 20: ...Weight Protective class I II III Degree of protection Max permissible value for relative humidity Operating temperature Power derating occurs out of suggested operating temperature Suggested operating...

Page 21: ...3 5 7 9 8 3 5 2 1 Figure 2 10 Battery Charge Limit Table 2 3 Maximum Charge Current Limit Item Specification Maximum Charge Current Cell body module temperature 9 8A 3 5A 2 1A 7A 3 5A 0A 25 C T 40 C 4...

Page 22: ...rature C Max Disharge Current 0 T 20 C 0 5 10 15 20 25 Current A 20 C T 10 C 10 C T 0 C 0 C T 40 C 40 C T 50 C T 50 C 7 7 10 5 10 5 19 6 Item Specification Maximum Discharge Current Cell body module t...

Page 23: ...NVERTER from Battery or PV wait 5 minutes to discharge the INVERTER CAUTION Li Ion Battery energy storage system ESS inside When assembling the system do not intentionally short the positive and negat...

Page 24: ...E ESS HYB G2 when it is technically faultless and in an operationally safe stat Regularly check the Q HOME ESS HYB G2 for visible damage Make sure that all safety equipment is freely accessible at all...

Page 25: ...algorithm 3 1 INVERTER Product Overview Figure 3 1 Part View of INVERTER Table 3 1 Part Description of INVERTER INSIDE No LCD Board LCD Panel LED Indications INVERTER PV INVERTER and Battery charger d...

Page 26: ...Breaker Cable Gland BMS Communication Connector Bracket Connected Part Description No Adaptor External Battery Power Cable Cable Gland Stand Description If using more than one battery a separate adapt...

Page 27: ...Auto Mode This mode is divided into three types depending on the state of the Battery power 4 3 1 Weak Solar energy generation and Battery discharging are available The solar generated power is suppl...

Page 28: ...Power Energy Meter for Utility Battery Power One Way Bi directional way Inactive 4 3 3 Both Solar energy generation and Battery charging are available The solar generated power is charged or discharge...

Page 29: ...eneration Battery discharge is only available on this mode Based on the EMS decision the Battery discharge power can be sent maximum 3kW or less only to the Load Use smart meter The energy supply prio...

Page 30: ...he battery is in the emergency mode Battery soc works when less than 3 Maximum input power is only 4600W Use smart meter The energy supply priority is load battery Not use smart meter The energy suppl...

Page 31: ...re than 50 of the rated power The import power from the grid is no more than 75 of the rated power The import power from the grid is no more than 100 of the rated power but subject to the constrains f...

Page 32: ...button Step 3 Click DRM HW button Make sure that the color of button changes to yellow Step 4 Click Return to Top Menu button 1 2 3 4 This process is valid when using DRM Hardware If you want to use...

Page 33: ...epage During membership registration the member s information such as ID password name and the address are collected and additional data may also be collected to provide statistical information upon c...

Page 34: ...ss 5 3 6 Types of Service Offered After completing log in normal service is available This service currently provides such menu items as monitoring consumption reports ESS reports ESS forecasts and no...

Page 35: ...rmation on as the household type the size and the number of family residents is collected according to the customer s approval You can use these data to identify various types of statistics and compar...

Page 36: ...are version of the product on the monitoring page 5 3 7 Mobile Service Customers who use Android or I Phone can use a smart phone to easily check the product status anytime anywhere To use the mobile...

Page 37: ...Battery pack and then turn off the circuit breaker to cut off the Battery DC 3 Disassembling the system 6 2 1 Fuse Check Check the fuse when the device fails to work with significant error Do not perf...

Page 38: ...s Disconnect charging source prior to connecting or disconnecting Battery terminals Determine if the Battery is inadvertently grounded If that is the case separate Battery from ground Contact with any...

Page 39: ...t event message related to the failure exchange the Battery However Battery exchange is permitted only to the qualified personnel 6 3 2 Battery Exchange Procedure 1 Disconnect the BMS communication ca...

Page 40: ...ted at bottom of LCD The color of LED depend on current status of INVERTER and LED display information can be checked in Table 7 1 7 Message Description Energy is not being generated Energy is being g...

Page 41: ...x and then turn on the DC disconnect switch on the product Check the system check message on the front LCD screen 7 2 1 Loading Screen Update Screen The Figure 7 2 is displayed at the time of initial...

Page 42: ...Battery Indication during independent operation Display status when connecting to Ethernet network Display status when connecting to meter Go to home display Go to previous screen Go to next screen D...

Page 43: ...5 Home Menu Structure 7 4 Home Menu Structure If you touch next or previous button the screen is displayed as shown in the Figure 7 4 The description of each screen refer to Chapter 7 6 Message Descri...

Page 44: ...ption Battery Charge The Battery is charging Battery Discharge The Battery is discharging Grid Input Supply the electrical power of Grid to INVERTER Grid Output The power generated from the PV is fed...

Page 45: ...lone O O X O O O X O O O O O O O O O O It enters when there is a battery fault X Don t care One of the PV and the battery is in a steady state 7 6 Operation Sequence Grid Charge PV Output Stand Alone...

Page 46: ...V2 Power Today Power Total Power Graph Display current PV1 voltage Display current PV1 current Display current PV1 power Display current PV2 voltage Display current PV2 current Display current PV2 pow...

Page 47: ...ower Graph Display Grid voltage Display Grid frequency Display Grid current Display Grid active power Display Grid power factor Display today s power received from the Grid Display today s electricity...

Page 48: ...t Frequency Power Today Power Total in Power Graph Display Load voltage Display Load current Display Load frequency Display Load active power Display today s Load power Display the amount of power use...

Page 49: ...er Total Power Charge Total Power Discharge Graph Display Battery voltage Display Battery current Display Battery charging discharging power State of charge State of health Display today s Battery cha...

Page 50: ...oduct Model Product Country IP Address Software Version PMS Version PCS Master Version PCS Slave Version HMI Version BMS Version Name of this product Country using this product IP Address Software ver...

Page 51: ...tion Display Figure 7 11 Error Information Display Table 7 10 Error Information Display Description Date Time Error The date the fault occurred The time the fault occurred ed Type of fault See Chapter...

Page 52: ...pears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event D03P BDC1 COC P BDC1 Charge RMS...

Page 53: ...RMS Over Current Protection The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it a...

Page 54: ...tion When the switch temperature is low Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reach...

Page 55: ...If it is not removed until the time limit is reached it is converted to a significant event G07P INV UT P INV Module Temp Under Temp Protection When the switch temperature is low Wait until the event...

Page 56: ...has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a si...

Page 57: ...event L04P Load OV P Load RMS Over Voltage Protection The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the eve...

Page 58: ...uct stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it...

Page 59: ...enerating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed...

Page 60: ...der Temp Protection When the switch temperature is low Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time...

Page 61: ...removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event S33P DCLINK OV P DCLINK RMS Over Voltage Protection The product...

Page 62: ...ed to a significant event B03P BAT1 CEL V HOLD P BAT1 Cell Voltage Sensing Data Hold Protection Power reset of the system is required If the symptom still occurs after reset repair of BMS or PCS Contr...

Page 63: ...rge Over Current Protection The product stops the generating process because a significant protection event has occurred Wait until the event message disappears After the event message is removed it a...

Page 64: ...removed until the time limit is reached it is converted to a significant event B23P BAT3 CEL V HOLD P BAT3 Cell Voltage Sensing Data Hold Protection Power reset of the system is required If the sympto...

Page 65: ...not removed until the time limit is reached it is converted to a significant event B34P BAT4 CEL OV P BAT4 Cell or Rack Over Voltage Protection When the maximum cell or rack voltage is above protecti...

Page 66: ...not removed until the time limit is reached it is converted to a significant event B43P BAT5 CEL V HOLD P BAT5 Cell Voltage Sensing Data Hold Protection Power reset of the system is required If the s...

Page 67: ...Display HMI Display Description Measures B47P BAT5 COM P BAT5 Communication Protection Power reset of the system is required If the symptom persists after reset replace the cable connecting the Batte...

Page 68: ...UPDATE P PMS Remote Update Fail Protection Please update PMS software again Table 7 13 System General Events Protection List P15P DSP VER P DSP Firmware Version Error Protection DSP and PMS versions a...

Page 69: ...ry Photo Voltaic A box containing AC DC ON OFF switches for electricity distribution Alternating Current Direct Current Liquid Crystal Display An electric circuit that converts DC to AC and vice versa...

Page 70: ...rial Number 3 PV module type and configuration 4 Option equipment Energy Meter Model Name Serial Number 1 1 Country of manufacture 1 Korea 2 China 12 15 Y Y 1903 Production in 2019 3rd week 2021 Produ...

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Page 72: ...Manufactuere Warranty Provider Hanwha Q CELLS Advanced Materials Corporation 86 Cheonggyecheon ro Jung gu Seoul korea 04541 Eng 05 19...

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