18
PVA Warranty Policy
PVA warrants the enclosed product against defects in material or workmanship on all components for one
year from the date of shipment.
The warranty does not extend to components damaged due to misuse, negligence, or installation and
operation that are not in accordance with the recommended factory instructions. Unauthorized repair or
modification of the enclosed product, and/or the use of spare parts not directly obtained from PVA (or from
factory authorized dealers) will void all warranties.
All PVA warranties extend only to the original purchaser. Third party warranty claims will not be honored
at any time.
Prior to returning a product for a warranty claim, a return authorization must be obtained from PVA’s
customer service department. Authorization will be issued either via the telephone, facsimile, or in writing
upon your request.
To qualify as a valid warranty claim, the defective product must be returned to the factory during the
warranty period. Upon return, PVA will repair (or replace) all components found to be defective in
material or workmanship.
(Retain this for your records)
Product Information:
PRODUCT:
______________________________
SERIAL NUMBER:
______________________________
DATE OF PURCHASE: ______________________________
