PURINA Petivity Setup & User Manual Download Page 1 | Manualshive

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PURINA Petivity Setup & User Manual Download Page 1

SET UP &

USER GUIDE

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Summary of Contents for Petivity

Page 1: ...SET UP USER GUIDE ...

Page 2: ...is monitor complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This monitor may not cause harmful interference and 2 this monitor must accept an interference received including interference that may cause undesired operation ...

Page 3: ... the App Monitor Maintenance Support and Troubleshooting Set Up Tips Frequently Asked Questions Safety Information Battery Information Power Cord Restrictions Monitor Placement Broken Monitor Cleaning Satisfaction Guarantee and Returns Petivity Satisfaction Guarantee 1 Year Limited Warranty Exclusions and Limitations 04 04 05 05 4 4 4 4 07 07 6 7 09 12 TABLE OF CONTENTS ...

Page 4: ... in their care This guide will provide you with information and tips on set up as well as important safety and warranty info Welcome to Petivity WARNING DO NOT STAND ON MONITOR The smart monitor is specially calibrated for cats Standing on your monitor or placing anything heavier than 60 pounds on top of it may damage it WHAT S INCLUDED Note Both batteries and a power cord are provided Use whichev...

Page 5: ...ats Standing on your monitor or placing anything heavier than 60 pounds on top of it may damage it 1 Install the App Before powering on your monitor download the Petivity mobile app which will help guide you through the rest of the set up process Remember you ll need to use an iPhone running iOS 13 or higher to complete installation 2 Prepare for Set Up Ensure that your phone is connected to your ...

Page 6: ...ORD Find the power jack on the bottom of your monitor Plug the power cord in and run the cord through one of the provided channels IF USING BATTERIES Find the battery cover on the bottom of your monitor Using a Phillips head screwdriver remove the two screws holding the cover in place Insert batteries and replace cover If the blue light on the side of the monitor stops flashing before the app prom...

Page 7: ... gather data and learn about your cat Check for the following about every other week or whenever you re changing the litter If using the power cord make sure there are no signs that it s being chewed by your cat or other pets If you find any evidence of chewing switch to battery power To clean your smart monitor vacuum excess litter around the base and between the litterbox and monitor Wipe down w...

Page 8: ... your Wi Fi signal is strong Frequently Asked Questions Visit petivity com for a comprehensive list of FAQ 1 How should I clean my monitor Wipe down with a moist cloth to clean the monitor Spray the cloth rather than the monitor with any cleaning products if using spray cleaning products 2 What should I do if my monitor won t connect to Wi Fi Double check that the monitor has power check that the ...

Page 9: ...out the Contact Us form on the petivity com Support page Keep these Precautions and Guidelines in an accessible location for future reference if needed Battery Information Please use alkaline AA batteries only Do not use rechargeable or lithium or other non Alkaline batteries Do not mix old and new batteries or batteries from different brands Dispose of batteries in accordance with local guideline...

Page 10: ...for the one provided If you have issues or need a replacement please contact our Customer Support team by calling 866 979 2477 or filling out the Contact Us form on the petivity com Support page Restrictions The monitor is designed to support a total weight of up to 60 pounds Do not stand on the monitor or allow a weight of greater than 60 pounds to rest on top of the monitor Do not attempt to wei...

Page 11: ...hazards for small children and pets Broken Monitor If the monitor is dropped or broken please use caution as there could be potential sharp edges that could cause harm to animals or users If small pieces break off they can create a choking hazard or cause physical damage to animals or children Dropping a monitor may cause a disruption in data Cleaning To clean the monitor wipe it down with a moist...

Page 12: ...lly included with your purchase must be included with your return Your purchase price will be refunded through the original payment method You shall assume all risk of loss or damage to the product while in transit to Petivity s return center Petivity will not be responsible for any packages lost in transit to the return center If you return the product without obtaining a return label from the Cu...

Page 13: ...yone other than the original purchaser of this product is non transferable and states the exclusive right of the purchaser to remedy Petivity may request you replace defective parts with new or refurbished user installable parts e g power cord battery cover that Petivity provides in fulfillment of its warranty A replacement product or part including a user installable part that has been installed ...

Page 14: ...include excessive aesthetic damages previously not mentioned an incorrect product or empty shipments Customers will not be able to request more than one replacement within warranty until the prior replacement has been shipped back Refusal to return a product for a replacement after a new product has been delivered may result in having the original product disabled Exclusions and Limitations Softwa...

Page 15: ...nsumable and mechanical platform parts unless damage has occurred due to a defect in materials or workmanship to cosmetic damage including but not limited to scratches dents and broken plastic on ports to monitors that were purchased with unauthorized resellers Petivity s limited warranty ONLY applies to products purchased from authorized sellers Purina trademarks are owned by Société des Produits...

Page 16: ...Version 3 0 August 2021 ...

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