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User Manual

PT-PSW-21C

User Manual

Teleconference Switcher 4K (60Hz 4:4:4) USB-C and HDMI

Model PT-PSW-21C

Designed in Germany

Summary of Contents for PT-PSW-21C

Page 2: ...ied or reproduced without the prior written consent FCC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications It has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are design...

Page 3: ...907 2006 EU und 2011 65 EU EMC LVD Electro Magnetic Compatibility Low Voltage Directive PureLink GmbH hereby declares that this product PureTools PT PSW 21C complies with Directives 2014 30 EU and 2014 35 EU The full text of the EU Declaration of Conformity is available at the following Internet address http www purelink de ce 4251364718360_CE pdf ...

Page 4: ...all this product near water Do not put any heavy items on the extension cable in case of protrusion Do not remove the housing of the device as opening or removing the housing may expose you to dangerous voltage or other hazards Install the device in a place with sufficient ventilation to avoid damage caused by overheat Keep the module away from liquids Spillage into the housing may result in fire ...

Page 5: ...System Diagram 7 5 Button Control 8 5 1 Manual Switching 8 5 2 Automatic Switching 8 5 3 Display Control 9 5 4 EDID Setting 9 6 RS232 Control 11 6 1 RS232 Control Software 11 6 2 RS232 Command 16 6 2 1 Device Control 16 6 2 2 Source Switching 17 6 2 3 User defined EDID 17 6 2 4 CEC RS232 Function Setting 18 6 2 5 Display Control 19 6 2 6 Switcher Baud Rate Setting 19 6 2 7 Third party Device Contr...

Page 6: ...User Manual PT PSW 21C 8 Troubleshooting Maintenance 27 9 After Sales Service 28 ...

Page 7: ... keyboard etc The switcher features multiple methods of control When in the AUTO mode the switcher will automatically switch to the first detected source device When the active source is removed the switcher will switch to the lowest numbered input The switcher can be manually controlled by the front panel buttons and RS232 command CEC allows the display device can be controlled by the front panel...

Page 8: ...232 commands for display control ON OFF MUTE VOL VOL 1 2 Package List 1x PT PSW 21C 18G 2x1 Presentation Switcher 2x Mounting Ears with 4 Screws 4x Plastic Cushions 1x 5 pin Terminal Block 1x Power Cord 1x Power Adapter 24V DC 2 71A 1x User Manual Note Please contact your distributor immediately if any damage or defect in the components is found ...

Page 9: ...ector 1 5 pin terminal block HDMI Audio Format LPCM 7 1 audio Dolby Atmos Dolby TrueHD Dolby Digital Plus DTS X and DTS HD Master Audio pass through Stereo balanced L R audio Format PCM Max Output Level 2 0Vrms 0 5dB 2V 16dB headroom above 10dBV 316mV nominal consumer line level signal THD N 0 05 80dB 20Hz 20KHz bandwidth 1KHz sine at 0dBFS level or max level SNR 80dB 20Hz 20KHz bandwidth Crosstal...

Page 10: ...1 Type B USB 3 0 2 Type A USB 3 0 General HDMI 2 0 Cable Length 4K 60Hz 4 4 4 5m 4K 60Hz 4 2 0 10m 1080P 15m Bandwidth 18Gbps Operation Temperature 10 55 Storage Temperature 25 70 Relative Humility 10 90 External Power Supply Input AC 100 240V 50 60Hz Output 24V DC 2 71A Power Consumption 54W Max Dimension W H D 168 0mm x 24 5mm x 95 0mm Net Weight 245g ...

Page 11: ... when the USB C input is selected in manual mode C SELECT AUTO 3s Press the button to select the next input source or press and hold the button at least 3 seconds to enable auto switching mode Note that the factory default switching mode is AUTO DISPLAY A Press ON to turn on the display B Press OFF to turn off the display C Press to mute unmute display audio D Press to decrease the audio volume gr...

Page 12: ...ne performance HDMI OUT Type A female HDMI output port to connect video display AUDIO OUT 5 pin terminal block for balanced audio output RS232 3 pin terminal block to connect control device e g PC or third party device for RS232 control HOST Type B USB ports for host connection DEVICES Two type A USB ports to connect HID devices e g microphone and camera The HID devices are used to control the HOS...

Page 13: ...ts and accessories are included before installation System should be installed in a clean environment with proper temperature and humidity All of the power switches plugs sockets and power cords should be insulated and safe All devices should be connected before power on 4 2 System Diagram ...

Page 14: ...l turn green When in the AUTO mode the switcher will switch according to the following rules Press and hold the SELECT AUTO 3s button at least three seconds again can exit AUTO mode but the input source will not be changed and the corresponding source LED will turn orange New input Upon detecting a new input the switcher will automatically select the new input Press the SELECT AUTO 3s button also ...

Page 15: ...to match its video resolution with the connected display By default the source device obtains its EDID from the first connected display Meanwhile since the displays with different capabilities are connected to the switcher the 4 pin DIP switch on the front panel can be used to set the EDID to a built in fixed value Use the following table to determine the setting for the 4 pin DIP switch for speci...

Page 16: ...tion 0110 1920x1200 60Hz RGB 4 4 4 Stereo 0111 3840x2160 60Hz RGB 4 2 0 HDR Stereo 1000 3840x2160 60Hz RGB 4 2 0 HDR High Definition 1001 3840x2160 60Hz RGB 4 4 4 Stereo 1010 3840x2160 60Hz RGB 4 4 4 High Definition 1011 User define EDID Please refer to the 6 2 3 User defined EDID 1100 1101 1110 1111 Note The EDID DIP switch only used for setting the EDID of HDMI source device and the EDID of USB ...

Page 17: ...ple Installation Please download the latest Software Version from the link below https docklight de download Docklight zip Then follow the installation wizard for installation on Windows 7 and 10 After the installation Docklight can be run for the first time and should look like the below screen shot Registration is not necessary unless you wish to save settings on exit so unless you wish to regis...

Page 18: ...up window can also be closed with Continue An empty project is enough to send and receive commands easily The default setting is always Start with a blank project blank script Click Continue to close this window Click OK to close this window ...

Page 19: ...e click on COM1 in the corresponding setup window In the following window select the drop down menu labeled Send Receive on Comm Channel select the appropriate COM port and then click on OK at the bottom right corner All other settings can be left at default for most applications but refer to device RS232 settings to be sure Double click on COM1 to change to the right COM port ...

Page 20: ...licking on Play 1 Then the keyboard function must be activated so that commands can be written in the communication window 2 Finally enter the command for example 50701 This is then confirmed by pressing Enter to send Any response from the connected device will appear in red 3 Select the right COM port ...

Page 21: ...User Manual PT PSW 21C 15 Click Play to open the communication Enable the keyboard type in function Command sending area Monitoring area indicates if the command sent works 1 2 3 ...

Page 22: ...bols for easy reading and do not need to be typed in actual operation Please type the command carefully 6 2 1 Device Control Command Function Feedback Example GET_FIRMWARE_VERSI ON Get the firmware version V1 0 0 FACTORY_RESET Factory reset FACTORY_RESET REBOOT System reboot REBOOT HELP Get the command details Example HELP SET_AV Feedback SELECT VIDEO AND AUDIO INPUT PORT SET_AV PARAM1 PARAM1 H C ...

Page 23: ...TO_SWITCH 1 AUTO_SWITCH 0 6 2 3 User defined EDID There are five EDID values can be customized by sending the below command Command Function Operation UPLOAD_USER_EDID X X 1 5 represents the EDID its DIP switch status shows as below X DIP Switch Status 1 1011 2 1100 3 1101 4 1110 5 1111 Operation Step 1 Prepare the EDID file bin Step 2 Set the 4 pin DIP switch status for example 1011 Step 3 Send t...

Page 24: ...s SYNCACT_CEC 1 SET_SYNCACT_RS232 1 Enable the function of automatically sending RS232 commands When detecting video input signal or not detecting any video signal the switcher will automatically send the corresponding RS232 command to control the display device SYNCACT_RS232 1 SET_SYNCACT_RS232 0 Disable the function of automatically sending RS232 commands SYNCACT_RS232 0 GET_SYNCACT_RS232 Get th...

Page 25: ...r Baud Rate Setting Command Function Feedback Example SET_RS232_BAUD 0 Set the RS232 baud rate to 115200 RS232_BAUD 0 SET_RS232_BAUD 1 Set the RS232 baud rate to 57600 RS232_BAUD 1 SET_RS232_BAUD 2 Set the RS232 baud rate to 38400 RS232_BAUD 2 SET_RS232_BAUD 3 Set the RS232 baud rate to 19200 RS232_BAUD 3 SET_RS232_BAUD 4 Set the RS232 baud rate to 9600 RS232_BAUD 4 SET_RS232_BAUD 5 Set the RS232 ...

Page 26: ...ird party device when the DISPLAY ON button is pressed PARAM1 00 06 Baud Rate 00 115200 01 57600 02 38400 03 19200 04 9600 05 4800 06 2400 PARAM2 00 99 The delay time of sending command XXXX Any ASCII code up to 48 bytes SET_ON_05_30 123456 7 BAUDRATE 4800 DELAY TIME 30 s DISPLAY ON TO SEND 1234567 SET_H_ON_ PARAM1 _ PARAM2 XX XX Set the HEX RS232 command XX XX to be sent to control the third part...

Page 27: ...03 19200 04 9600 05 4800 06 2400 PARAM2 00 99 The delay time of sending command XXXX Any ASCII code up to 48 bytes SET_OF_05_30 ABCDEF G BAUDRATE 4800 DELAY TIME 30 s DISPLAY OFF TO SEND ABCDEFG SET_H_OF_ PARAM1 _ PARAM2 XX XX Set the HEX RS232 command XX XX to be sent to control the third party device when the DISPLAY OFF button is pressed PARAM1 00 06 Baud Rate 00 115200 01 57600 02 38400 03 192...

Page 28: ...03 19200 04 9600 05 4800 06 2400 PARAM2 00 99 The delay time of sending command XXXX Any ASCII code up to 48 bytes SET_AM_05_30 ABCDEF G BAUDRATE 4800 DELAY TIME 30 s VOLUME MUTE TO SEND ABCDEFG SET_H_AM_ PARAM1 _ PARAM2 XX XX Set the HEX RS232 command XX XX to be sent to control the third party device when the VOLUME MUTE button is pressed PARAM1 00 06 Baud Rate 00 115200 01 57600 02 38400 03 192...

Page 29: ...M1 00 06 Baud Rate 00 115200 01 57600 02 38400 03 19200 04 9600 05 4800 06 2400 PARAM2 00 99 The delay time of sending command XXXX Any ASCII code up to 48 bytes SET_AU_05_30 ABCDEF G BAUDRATE 4800 DELAY TIME 30 s VOLUME TO SEND ABCDEFG SET_H_AU_ PARAM1 _ PARAM2 XX XX Set the HEX RS232 command XX XX to be sent to control the third party device when the VOLUME UP button is pressed PARAM1 00 06 Baud...

Page 30: ...the ASCII RS232 command XXXX to be sent to control the third party device when the VOLUME DOWN button is pressed PARAM1 00 06 Baud Rate 00 115200 01 57600 02 38400 03 19200 04 9600 05 4800 06 2400 PARAM2 00 99 The delay time of sending command XXXX Any ASCII code up to 48 bytes SET_AD_05_30 ABCDEF G BAUDRATE 4800 DELAY TIME 30 s VOLUME TO SEND ABCDEFG SET_H_AD_ PARAM1 _ PARAM2 XX XX Set the HEX RS...

Page 31: ...tton is pressed PARAM1 00 06 Baud Rate 00 115200 01 57600 02 38400 03 19200 04 9600 05 4800 06 2400 PARAM2 00 99 The delay time of sending command XX XX Any HEX code 0 9 A F up to 20 bytes It must have a blank between 2 different XX BAUDRATE 4800 DELAY TIME 30 s VOLUME HEX TO SEND 41 42 43 44 45 ...

Page 32: ... HDMI IN USB C IN HDMI OUT AUDIO OUT DEVICES 1 2 RS232 HOST L R Tx Rx DC 24V FW EDID ON OFF 1 0 1 2 3 4 OFF ON HDMI USB C SELECT AUTO 3s INPUT DISPLAY 168 0mm 24 5 mm 95 0 mm 2x1 Teleconference Switcher 4K 60Hz 4 4 4 USB C and HDMI PT PSW 21C ...

Page 33: ...itcher is broken Send it to authorized dealer for repairing POWER indicator doesn t work or does not respond to any operation Fail connection of power cord Make sure the power cord connection is good Static becomes stronger when connecting the video connectors Bad grounding Check the grounding and make sure it is connected well Cannot control the device by control device e g a PC through RS232 por...

Page 34: ...r a fee Warranty expiration Factory applied serial number has been altered or removed from the product Damage deterioration or malfunction caused by Normal wear and tear Use of supplies or parts not meeting our specifications No certificate or invoice as the proof of warranty The product model shown on the warranty card does not match with the model of the product for repairing or had been altered...

Page 35: ...User Manual PT PSW 21C ...

Page 36: ... Technical Support Phone 49 5971 800299 0 Fax 49 5971 800299 99 Technical Support Hours 8 30 AM to 5 00 PM Monday thru Thursday 8 30 AM to 4 00 PM Friday Write to PureLink GmbH Von Liebig Straße 10 D 48432 Rheine www purelink de info purelink de ...

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