Pulsar Helion 2 XQ Manual Download

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Troubleshooting

☐

The thermal imager will not turn on

Possible cause

Battery Pack is discharged.

Solution

Charge the Battery Pack.

☐

The device does not operate on external power supply

Possible cause

The USB cable is damaged.

Solution

Replace the USB cable.

Possible cause

External power supply is discharged.

Solution

Charge the external power supply.

☐

The image is blurry, with vertical stripes or an uneven
background

Possible cause

Calibration is required.

Solution

Perform the calibration according to

Microbolometer Calibration

section.

☐

Black screen after calibration

Summary of Contents for Helion 2 XQ

Page 1: ...Helion 2 XQ Manual ...

Page 2: ...ctions Enter the Main Menu Mode Image Detail Boost Color Modes Calibration Mode Microphone Icon Brightness General Settings Wi Fi Activation Wi Fi Settings Defective Pixel Repair Defective Pixel Repair Restore Default Pixel Map Device Information Video Recording and Photography Wi Fi Function Stadiametric Rangefinder Display Off Function PiP Function Stream Vision 2 Firmware Update USB Connection ...

Page 3: ...nches tall grass dense foliage etc known to hinder target detection Helion 2 XQ thermal imaging scopes do not require an external source of light and are not affected by bright light exposure Helion 2 XQ thermal imaging scopes are designed for various applications including hunting observation security terrain orientation search and rescue operations etc To get started see the sections Battery Cha...

Page 4: ...Package Contents Helion 2 XQ Thermal Monocular IPS7 rechargeable battery Battery Charger Power adapter USB cable Carrying case Hand strap Quick Start guide Lens cloth Warranty card ...

Page 5: ...50 C 13 F to 122 F Video Recording Built in video with audio iOS and Android compatible Wi Fi remote control and viewing using a smartphone YouTube streaming and recording to the Internet via the Stream Vision App Storing photos and videos in Cloud when using the Stream Vision 2 App Battery Pack Quick Release Li Ion IPS7 IPS14 battery packs Operating time in Wi Fi mode up to 18 hours Operates on A...

Page 6: ...Components and Controls ...

Page 7: ...focus ring 3 Battery Pack 4 Micro USB connector 5 Eyeshade 6 Diopter adjustment ring 7 Record button REC 8 Navigation button DOWN 9 Button MENU 10 Navigation button UP 11 ON OFF Calibration button 12 Lever for Battery Pack ...

Page 8: ...lometer short press Switch observation modes short press Switch color palettes long press Control discrete digital zoom short press PiP on off long press Video Recorder Button Start pause resume video recording short press Stop video recording long press Switch to video photo long press Capture Photo short press Main Menu Button Enter main menu long press Navigation upwards rightwards short press ...

Page 9: ...s Exit submenu without con rming selection long press Exit menu switch to viewing mode long press Quick Menu Button Enter quick menu short press Switch between quick menu options short press Increase value short press Decrease value short press Exit quick menu long press ...

Page 10: ...he charger 1 Lift the lever C of the charger 2 Remove the protective cover from the Battery Pack 3 Insert the battery into the charger until it stops 4 Lower the lever C Step 2 heck the current battery level Upon installation a green indicator D on the charger will start to glow and begin flashing once if the battery charge level is from 0 to 50 twice if the battery charge level is from 51 to 75 t...

Page 11: ...d re insert it If the indicator then starts blinking green the battery is good If the indicator keeps lighting up red it s defective Do not use the battery The LED indicator D will display the battery charge status LED Indicator Battery Charge Status Battery is empty Image not found or type unknown Battery is full Step 3 onnect the charger to the mains supply 1 To charge the battery connect the mi...

Page 12: ...Battery Installation 1 Lift the lever 12 2 Insert the battery 3 into the dedicated slot in the device body until it stops so that element F is located below 3 Lock the battery 3 by lowering the lever 12 ...

Page 13: ...tery life will decrease significantly Do not leave the Battery Pack with a charger connected to the power adapter after charging is complete Do not expose the Battery Pack to high temperatures or an open flame Do not submerge the Battery Pack in water Do not connect an external device with a current consumption that exceeds permitted levels The Battery Pack is short circuit protected however any s...

Page 14: ...External Power Supply Show device diagram ...

Page 15: ...S7 Battery Pack will be gradually recharged 3 The battery icon will appear on the display showing the percentage charge level 4 If the device operates on external power supply but the IPS7 Battery Pack is not installed the icon is shown 5 When external power supply is disconnected the device will switch to the internal IPS7 Battery Pack without powering off Warning Charging IPS7 IPS14 batteries at...

Page 16: ...battery life When using external power connect the Power Bank to the device after it has been turned on and working for several minutes ...

Page 17: ...Powering on and Image Setting Show device diagram ...

Page 18: ...ring 6 After this there is no need to rotate the diopter adjustment ring for distance or any other conditions 4 To focus on the object being observed rotate the lens focus ring 2 5 To set up display brightness and contrast and smooth digital zoom please refer to the Quick Menu Functions section 6 After use turn the device off by a long press of the ON OFF 11 button ...

Page 19: ...ens at intensive energy sources such as laser radiation emitting devices or the sun It can damage electronic components in the device The warranty does not cover damage arising from failure to comply with operating instructions ...

Page 20: ...Microbolometer Calibration Show device diagram ...

Page 21: ...alizing the microbolometer background temperature There are three calibration modes Manual M Semi Automatic SA and Automatic A Select the desired mode in the menu option Calibration Mode M Mode Manual Close the lens cover Press the ON OFF 11 button briefly Having finished calibration open the lens cover ...

Page 22: ...is closed with an internal shutter automatically A Mode Automatic The device calibrates by itself according to the firmware algorithm You do not have to close the lens cover the microbolometer is closed with an internal shutter automatically User assisted calibration with the ON OFF 11 button is also allowed in this mode as in the Semi Automatic mode ...

Page 23: ...Discrete Digital Zoom Show device diagram ...

Page 24: ... base magnification please refer to the Optical Magnification line in the Specifications table by two times or four times as well as to return to the base magnification To operate the discrete digital zoom press successively the DOWN 8 button ...

Page 25: ...e in Automatic calibration mode a countdown timer will appear instead of the calibration mode icon 3 seconds before automatic calibration begins 4 Current full Magnification for example 16x 5 Microphone 6 Wi Fi Connection status 7 Time 8 Power Indication Battery charge level if the device is powered by the Battery Pack External battery power indicator if the device is powered by an external power ...

Page 26: ...Quick Menu Functions Show device diagram ...

Page 27: ...e the base settings display brightness and contrast and use the smooth digital zoom and stadiametric rangefinder Enter the menu with a short press of the M 9 button To toggle between the functions below press successively the M 9 button ...

Page 28: ...r the User mode Smooth digital zoom Press the UP 10 DOWN 8 buttons to change digital zoom value from the base value of 3 0x in the Helion 2 XQ38F and 4 5x in the Helion 2XQ50F to the maximum value of 12x and 18x respectively Smooth digital zoom is in 0 1 increments Stadiametric rangefinder press the UP 10 DOWN 8 buttons to change the distance between special markers to determine the distance to th...

Page 29: ...Enter the Main Menu Show device diagram ...

Page 30: ...2 Press the UP 10 DOWN 8 buttons to move through the menu items 3 Enter a submenu of the main menu with a short press of the M 9 button 4 Exit a submenu with a long press of the M 9 button 5 Automatic exit takes place after 10 seconds of inactivity General View of Menu Tab 1 ...

Page 31: ...Tab 2 ...

Page 32: ...Mode Show device diagram ...

Page 33: ...ed brightness and contrast settings 1 Press and hold the M 9 button to enter the menu 2 Select the Mode option 3 Enter the submenu with a short press of the M 9 button 4 Select one of the settings described below with the UP 10 DOWN 8 buttons 5 A short press of the 9 button confirms the selection Forest Mode This is the best mode when searching and observing within field conditions against the bac...

Page 34: ...f an object being observed more clearly Increased zoom may be accompanied by insignificant image graininess User Mode This mode allows you to configure and save custom brightness and contrast settings as well as one of the three modes Forest Rocks Identification as a base Note selection of the base mode for the User mode setting is also possible in the quick menu http www youtube com embed Mnt5c8Z...

Page 35: ...Image Detail Boost https www youtube com embed GNezJKveMRc Show device diagram ...

Page 36: ...servation conditions the higher the contrast of objects the more noticeable the effect This option is disabled by default but it can be enabled from the main menu Turn on off Image Detail Boost 1 Press and hold the M 9 button to enter the main menu 2 Use the UP 10 DOWN 8 buttons to select the Image Detail Boost menu option 3 Press the M 9 button briefly to turn the function on off ...

Page 37: ...Color Modes Show device diagram ...

Page 38: ......

Page 39: ...s icon with the UP 10 DOWN 8 buttons 3 Enter the submenu with a short press of the M 9 button 4 Select one of the palettes below using the UP 10 DOWN 8 buttons 5 Confirm your selection with a short press of the M 9 button Black Hot black and white palette white color corresponds to low temperature black color to high temperature Red Hot Red Monochrome Rainbow Ultramarine ...

Page 40: ...Violet Sepia Note you can also switch from a selected color palette to the base mode with a long press of the UP 10 button ...

Page 41: ...Calibration Mode Show device diagram ...

Page 42: ...he calibration mode 1 Press and hold the M 9 button to enter the main menu 2 Use the UP 10 DOWN 8 buttons to select the Calibration Mode option 3 Press the 9 button briefly to enter the submenu 4 Use the UP 10 DOWN 8 buttons to select one of the calibration modes 5 Press the M 9 button briefly to confirm the selection ...

Page 43: ...More details in the section Microbolometer Calibration ...

Page 44: ...Microphone Show device diagram ...

Page 45: ... the main menu 2 Select the Microphone menu item with the UP 10 DOWN 8 buttons 3 Turn the microphone on off with a short press of the M 9 button 4 With the microphone on you will have audio track in your video The microphone is off by default ...

Page 46: ...Icon Brightness Show device diagram ...

Page 47: ...Icon Brightness submenu with the UP 10 DOWN 8 buttons 3 Enter the submenu with a short press of the M 9 button 4 Set the desired icon brightness menu and status bar icons from 1 to 10 with the UP 10 DOWN 8 buttons 5 Press the M 9 button briefly to confirm the selection ...

Page 48: ...General Settings Show device diagram ...

Page 49: ...nter the main menu 2 Select option General Settings with the UP 10 DOWN 8 buttons 3 Press briefly the 9 button to confirm The following settings are available Language Language selection 1 Select option Language with the UP 10 DOWN 8 buttons ...

Page 50: ... button Time Time setup 1 Select option Time with UP 10 DOWN 8 buttons 2 Enter the submenu with a short press of the 9 button 3 Select the desired time format with a short press of the UP 10 DOWN 8 buttons 24 or PM AM 4 Switch to hour setup with a short press of the M 9 button 5 Select hour value with a short press of theUP 10 DOWN 8 buttons 6 Switch to minute setup with a short press of the M 9 b...

Page 51: ...Video Observation Mode Forest Calibration Mode Automatic Language English Microphone Off Wi Fi Off default password Magnification Off without digital zoom PiP Off Colour Mode White Hot Units of Measure Meters Warning The date and time settings and default pixel map are not restored Format This menu option allows you to format the Flash memory card All files will be deleted 1 Select option Format w...

Page 52: ...Wi Fi Activation Show device diagram ...

Page 53: ...1 Press and hold the M 9 button to enter the main menu 2 Use the UP 10 DOWN 8 buttons to select the Wi Fi Activation menu option 3 Turn Wi Fi on off with a short press of the M 9 button ...

Page 54: ...Wi Fi Settings Show device diagram ...

Page 55: ...i Fi network 1 Press and hold down the M 9 button to enter the main menu 2 Select the Wi Fi Settings menu option with the UP 10 DOWN 8 buttons 3 Press briefly the M 9 button to enter submenu 4 Select the desired menu item with the UP 10 DOWN 8 buttons Password Setup ...

Page 56: ... 9 button 4 Save the password and exit the submenu with a long press of the M 9 button Access Level Setup This option allows you to configure the appropriate access level to your device made available to the Stream Vision application Ownerlevel A Stream Vision user has full access to all device functions Guestlevel A Stream Vision user only has access to the real time video stream from the device ...

Page 57: ...Device Information Show device diagram ...

Page 58: ...bout the device Full Name SKU Number Serial Number Firmware Version Hardware Version Service Information To display information do the following 1 Press and hold down theM 9 button to enter the main menu 2 Select option Device Information with the UP 10 DOWN 8 buttons ...

Page 59: ...3 Press briefly the M 9 button to confirm ...

Page 60: ...Video Recording and Photography Show device diagram ...

Page 61: ... and time see General Settings section The built in recorder operates in two modes Video and Photo Video mode Video recording 1 The Videomode is activated when you turn on the device 2 The icon and the remaining recording time in HH MM Hours Minutes format are displayed in the upper left corner for example 12 10 3 Press the REC 7 button briefly to start video recording ...

Page 62: ...memory 4 In the top left corner of the display you will see a camera icon and the number of pictures you are able to take If the number is less than 100 the actual number will be shown i e 98 but if more than 100 pictures can be taken 100 will be displayed next to the icon Notes You can enter and operate the menu during video recording The counter for multimedia files cannot be reset Recorded vide...

Page 63: ...s switched off Wi Fi activated by the user Wi Fi in the device is being activated Wi Fi is switched on no connection with device Wi Fi is switched on device connected The device is recognized by an external device as Helion2_XXXX where XXXX are the four last digits of the serial number After entering the password default 12345678 on a mobile see Password Setup subsection of the Wi Fi Settings sect...

Page 64: ...Stadiametric Rangefinder Show device diagram ...

Page 65: ...Helion 2 XQ thermal imagers are equipped with a stadiametric rangefinder which allows the user to determine the approximate distance to an object of a known size with reasonable accuracy ...

Page 66: ... between the two bars The distance to the object is automatically recalculated as you move the upper line 5 Exit the rangefinder mode with a long press of the 9 button or wait 10 seconds to exit automatically Notes There are three predefined values for the reference objects Hare 0 3 m 1 ft height Boar 0 7 m 2 3 ft height Deer 1 7 m 5 6 ft height Before it appears on the display a measured distance...

Page 67: ...Display Off Function Show device diagram ...

Page 68: ...ansmission to the display by minimizing its brightness This helps prevent accidental disclosure However the device stays on 1 When the device is on press and hold the ON OFF 11 button The display goes out and the message Display Off appears ...

Page 69: ...t press of theON OFF 11 button 3 When you press and hold the ON OFF 11 button the display shows the message Display Off with a countdown Pressing holding the button down for the duration of the countdown will power the device off completely ...

Page 70: ...PiP Function Show device diagram ...

Page 71: ...PiP Picture in Picture function allows you to see both the main image and a magnified image in a dedicated window ...

Page 72: ...ge is displayed in a dedicated window while the image in the rest of the screen is displayed at base magnification When PiP is turned on you can operate the discrete and smooth digital zoom The full optical magnification will take place only in the dedicated window When PiP is turned off the image is shown with the optical magnification set for the PiP function ...

Page 73: ... real time image from your device to your smartphone or tablet via Wi Fi We recommend using the latest version Stream Vision 2 You can find further guidelines on Stream Vision 2 here Download from Google Play Download from App Store Find answers to frequently asked questions about using Stream Vision 2 here ...

Page 74: ...You can find further guidelines on Stream Vision here Download from Google Play Download from App Store Find answers to frequently asked questions about using Stream Vision here ...

Page 75: ... download update Stream Vision https www youtube com embed 0BIu4rr 8IY 1 Download free of charge Stream Vision App on Google Play or App Store 2 Connect your Pulsar device to your mobile device smartphone or tablet 3 Launch Stream Vision and go to section My Devices 4 Select your Pulsar device and press Check Updates 5 Wait for the update to download and install Pulsar device will reboot and will ...

Page 76: ...USB Connection Show device diagram ...

Page 77: ......

Page 78: ...er supply the icon appears in the status bar The device will continue operating and all functions are available The Battery Pack installed in the device is not being charged When disconnecting from the computer the device will continue to operate from the battery pack battery if it is present and holding enough charge Memory Card external memory In this mode the device is detected by the computer ...

Page 79: ... state of the objective and eyepiece lenses there should be no cracks grease spots dust deposits The device appearance there should be no cracks on the housing The state of the rechargeable battery should be charged and the electric contacts should be no signs of salts oxidation or debris The controls should be in working order ...

Page 80: ...chemically active substances solvents etc Clean the electric contacts of the Battery Pack and the device s battery slot using a non greasy organic solvent Check the objective and eyepiece lenses and if required remove dust and dirt preferably using a non contact method Cleaning of the exterior surfaces of the optics should only be done with products specifically designed for this purpose Store the...

Page 81: ... Possible cause The USB cable is damaged Solution Replace the USB cable Possible cause External power supply is discharged Solution Charge the external power supply The image is blurry with vertical stripes or an uneven background Possible cause Calibration is required Solution Perform the calibration according to Microbolometer Calibration section Black screen after calibration ...

Page 82: ...snow rain fog etc Smartphone or tablet PC cannot be connected to the device Possible cause Password in the device was changed Solution Delete network and connect again inserting the password saved in the device Possible cause There are too many Wi Fi networks in the area device is located which may cause signal interference Solution To ensure stable Wi Fi performance move the scope to an area with...

Page 83: ...ot automatically Alternatively please turn off and restart the device The image quality during the device operation at below zero temperatures is worse than at positive temperatures Possible cause Because of variations in thermal conductivity objects surrounding environment background under observation become warm more quickly at above zero temperatures which allows higher temperature contrast so ...

Page 84: ...Possible cause You are looking through glass Solution Remove the glass or change the viewing position to avoid it ...

Page 85: ...m Focus Distance m y 5 5 47 Field of View Horizontal m 100 m 10 7 18 7 Eyepiece Focus Range Diopter 5 Range of Detection m y Deer Type Object 1350 1476 Display Type AMOLED Resolution Pixels 1024 768 Operational Characteristics Power Supply V 3 4 2 V Battery Type Capacity Nominal Output Voltage Li Ion Battery Pack IPS7 6400 mAh DC 3 7 V External Power Supply 5 V USB Battery Run Time at t 22 C hours...

Page 86: ...els 1024x768 Video Photo Format mp4 jpg Built In Memory 16 GB Built In Memory Capacity About 5 h video or 100 000 pictures Wi Fi Channel Frequency 2 4 GHz Standard 802 11 b g Actual operating time will depend to what extent the Wi Fi and built in video recorder is used The reception range may vary depending on various factors obstacles other Wi Fi networks ...

Page 87: ...epiece Focus Range Diopter 5 Range of Detection m y Deer Type Object 1800 1969 Display Type AMOLED Resolution Pixels 1024 768 Operational Characteristics Power Supply V 3 4 2 V Battery Type Capacity Nominal Output Voltage Li Ion Battery Pack IPS7 6400 mAh DC 3 7 V External Power Supply 5 V USB Battery Run Time at t 22 C hours 9 Level of Protection acc to IEC 60529 with Battery Installed IPX7 Opera...

Page 88: ...lt In Memory Capacity About 5 h video or 100 000 pictures Wi Fi Channel Frequency 2 4 GHz Standard 802 11 b g Actual operating time will depend to what extent the Wi Fi and built in video recorder is used The reception range may vary depending on various factors obstacles other Wi Fi networks ...

Page 89: ......

Page 90: ... Electromagnetic compatibility This product complies with the requirements of European standard EN 55032 2015 Class A Caution Operation of this equipment in a residential environment could cause radio interference This product is subject to change in line with improvements to its design Repair of the device is possible within 5 years ...

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