PROZIS GLOW, User Manual

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CONSUMABLES
The gradual performance decrease caused by prolonged use of the product’s consum-
able components, such as batteries, is not covered by this warranty unless the malfunc-
tion is caused by faulty design, materials or production.
HOW TO MAKE A CLAIM
If the need rises to exercise the rights conceded to you through this warranty, contact the
Prozis customer service via the communication channels provided on the Prozis website,
and follow the provided instructions or recommendations. Contact and technical assis-
tance information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase is present-
ed by the original customer. This proof of purchase may be original invoice or receipt, as
long as it includes information regarding the date of purchase and the product’s model
name.
WARRANTY REPAIRS
Any repairs made under this warranty cannot be made by third parties. This warranty does
not apply to any repairs, or damage caused directly by such repairs, that have impacted
or caused the damage that is the subject of the respective warranty claim.
EXCLUSIONS
The following situations are not covered by this warranty:
1. Any wear and tear of parts and components resulting from normal product use.
2. Cracks, dents, scratches, and other types of superficial damage that only affect the
product’s appearance.
3. Any malfunction caused by inappropriate use of the product that does not comply
with user manual instructions.
4. Use and storage of the product not complying with user manual instructions.
5. Opening of the product by a third party who is not authorized to proceed to its repair.
6. Altering or changing parts or components, whether internal or external.
7. Damage caused by battery leakage resulting from the breaking of any of its compo-
nents, or from product misuse.
EN