Examples of Use
166
Team Functions
Call Signalling
In this example, calls via the trunk keys are signalled acoustically. Calls via the
team keys are indicated by a visual signal (the team key LED flashes).
Unified Team
The unified team described here is an example of a team configuration within
a department in which calls are to be managed quickly (e.g. support
department).
Each team member has one Forum Phone 525 system telephone with all call
keys programmed as trunk keys.
Example: unified team
Line Seizure
Call numbers 10, 11 and 12 are programmed as trunk keys on each team
member’s telephone (TrK 10 to TrK 12.
All team members can use these numbers for answering as well as making
calls.
Tip:
In this team configuration it is useful to programme one of the
function keys on each telephone with the “Hold” function. A call,
e.g. for TrK 11, can then be put on hold by pressing the function
key. If another team member then presses trunk key TrK 11 on his
Miller
TrK 10: Support 1
TrK 11: Support 2
TrK 12: Support 3
Johnson
TrK 10: Support 1
TrK 11: Support 2
TrK 12: Support 3
Smith
TrK 10: Support 1
TrK 11: Support 2
TrK 12: Support 3
10
11
12
Summary of Contents for forum 523
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