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Multi-Company Variant
Multi-Company Variant
Communications systems are frequently shared by several companies. These
companies want to jointly use the existing infrastructure (e.g. the existing
lines and features of the system), while at the same time they wish to
organise and pay for their communication completely independently of one
another.
This “multi-company variant” can be implemented using the Forum 5004/
5008/5012 within a shared office, for example.
In the multi-company variant, the companies are essentially completely
independent of one another. This allows them to have their own trunk lines,
which is useful for billing purposes. The Forum 5004/5008/5012 hardware
and software are used equally by all the companies, however. It is possible to
configure the Forum 5004/5008/5012 for each company and define the
extent to which the features of the system may be used.
In brief, the features of the multi-company variant are as follows:
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Up to 20 companies can be configured at the same time.
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Every user of the Forum 5004/5008/5012 is assigned to a company.
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Each available bundle (trunk group) or SIP trunk is uniquely assigned to a
company so that incoming external calls can be transferred to the correct
internal subscriber.
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For each company, every route can have its own code. For example, it is
possible to activate different routes with the code “0” for different
companies. This enables separate connection data recording for outgoing
external calls, for example.
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An individual exchange (“operator”) can be set up for each company.
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Different music on hold can be defined for each company.
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Each company can maintain the communication data of its business
partners in its own company telephone book.
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The connection data can be recorded individually for each company.
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Different LCR routes can be configured for each company.