Call Forwarding
Telephony
247
External Call Forwarding
You can also forward calls to external destinations without restriction.
However, the call forwarding history cannot be continued with external
destinations. When multiple users of a parallel hunt group configure call
forwarding to external destinations, a single call to the hunt group can also
occupy multiple external lines.
Special rules apply for call numbers which are displayed upon an external call
forwarding destination:
●
If the call is originally initiated by an internal user, the external call number
of the internal user is transmitted.
●
If the call is originally initiated by an external user, this user's external call
number can be transmitted using the“CLIP no screening” feature. If “CLIP
no screening” is not available, the external call number of the last
forwarding user is transmitted.
Information on the Update
It is possible to convert the configuration of an earlier firmware version to the
current version within the context of an update. This happens automatically
when you load a saved configuration after an update. Please note the
following points:
●
The previous behaviour is preserved with the conversion. When restoring a
former configuration, the
Call forwarding one level only possible
option
is switched off automatically on the
Telephony
:
Settings
page. Addi-
tionally, the
Call forwarding of members possible
option is deactivated
for all restored hunt groups.
●
Restored call forwarding instances can behave differently as call
forwarding chains of earlier firmware versions (before the 6.0 release) are
not supported. If necessary, use the trace function for call forwarding (the
Diagnosis
:
Log trace
menu,
CF tracking
option in the
Configurator
).
●
The call forwarding interval, previously only centrally definable, is adopted
for all users as the default value.
●
The “Show hunting group no. as via” option for hunt groups has been
omitted. Instead, use the
Display: Call forwarding via
option in the
User
manager
:
User groups
menu.
