General Functions
Telephoning
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Call forwarding to a voicebox
If
Forum Voicemail
, the integrated voicemail system, is installed in the
communications system, you can also forward your calls to a voicebox
configured for you.
Call forwarding instances set up by the system administrator
●
Selective Call Forwarding:
The system administrator can programme call
forwarding where the call number of the caller is analysed (“SCF: Selective
Call Forwarding”).
●
Call filter:
The system administrator can use call filters to establish call
forwarding settings that apply to callers with specific call numbers or
callers with suppressed numbers.
Potentially this could be the reason why specific calls do not reach you. If you
have any questions concerning this functionality, please consult your system
administrator.
Least cost routing
Least Cost Routing (LCR) can be evaluated with call forwarding to external
numbers, provided your system administrator has configured LCR and its
application in the Forum 500 / Forum 5000 communications system
correspondingly. Ask your administrator for the configuration applicable to
you.
Hunt group call numbers
During system configuration, the system administrator can configure call
forwarding destinations for standard and comfort hunt group call numbers.
These destinations are called if all members of a standard or comfort hunt
group are busy or if (for a standard hunt group of type
Linear
,
Cyclical
or
Statistical
) the call is not picked up by any group members within a certain
period of time. You cannot view or change this call forwarding on your device.
In addition, the system administrator can determine whether you can forward
incoming
standard
hunt group calls or not. If the system administrator does
not permit call forwarding for your standard hunt group call number, any call
forwarding that you have programmed on your device is not carried out upon
a hunt group call.
For more information on the topic of standard and comfort hunt groups,
please contact your system administrator.