10
Trouble Sho
oting
If the
device is
not
operating
properly,
please check it
for the following proble
ms
or conditions. If
the recomm
ended
action
does not s
olve
the proble
m, please
return
it to
the authorized
dealer
for
the replacement/repair of the device.
MALFUNCTION
CAUSE
SOLUTION
Stimulation is weak
or not
existent
Are the electrode heads in
close contact with the
s
kin
?
Do the electrode
heads
touch each ot
her?
Are the wires connected to
the
electro
de heads
and the
main device
properly?
Are the batteries d
ea
d
?
Remove, clean and place
back
on the skin.
If so then separate.
Disconnect, clean
and
reconnect
all the
parts.
Replace the dead batteries.
Skin
turns red
Is treatment time
too long?
Treat another
area.
Skin feels num
b
Are electrode heads dirty?
Do the electrode
heads
touch the skin closely?
Clean with
da
mp
cloth.
Remove
and
place
a
gain on
the skin
.
Device does not
turn
on
Batteries installed
correctly?
Are batteries
dea
d?
Remove
and
install
batteries.
Replace the dead batteries.
Pads are not
sticky
Pads get de
teriorative
Contact
Prospera for
replacem
ents.
