ProSoft ProLinx 104S, Protocol Manual, Page: 149 / 157

104S ♦ ProLinx Gateway Support, Service & Warranty
(Firmware v3.00 and later) Protocol Manual
ProSoft Technology, Inc. Page 149 of 157
January 22, 2010
6.2.3 Procedures for Return of Units Out of Warranty:
a) Customer sends unit in for evaluation
b) If no defect is found, Customer will be charged the equivalent of $100 USD,
plus freight charges, duties and taxes as applicable. A new purchase order
will be required.
c) If unit is repaired, charge to Customer will be 30% of current list price (USD)
plus freight charges, duties and taxes as applicable. A new purchase order
will be required or authorization to use the purchase order submitted for
evaluation fee.
The following is a list of non-repairable units:
o
3150 - All
o
3750
o
3600 - All
o
3700
o
3170 - All
o
3250
o
1560 - Can be repaired, only if defect is the power supply
o
1550 - Can be repaired, only if defect is the power supply
o
3350
o
3300
o
1500 - All
6.3 LIMITED WARRANTY
This Limited Warranty ("Warranty") governs all sales of hardware, software and
other products (collectively, "Product") manufactured and/or offered for sale by
ProSoft, and all related services provided by ProSoft, including maintenance, repair,
warranty exchange, and service programs (collectively, "Services"). By purchasing
or using the Product or Services, the individual or entity purchasing or using the
Product or Services ("Customer") agrees to all of the terms and provisions
(collectively, the "Terms") of this Limited Warranty. All sales of software or other
intellectual property are, in addition, subject to any license agreement accompanying
such software or other intellectual property.