Promise Technology SUPERSWAP 4100 User Manual Download | Manualshive

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S

UPER

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WAP

4100

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ANUAL

Version 1.3

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Summary of Contents for SUPERSWAP 4100

Page 1: ...SUPERSWAP 4100 USER MANUAL Version 1 3...

Page 2: ...logy product Notice Although Promise Technology has attempted to ensure the accuracy of the content of this manual it is possible that this document may contain technical inaccuracies typographical or...

Page 3: ...en the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult Promise Technology Inc or an experienced radio TV technic...

Page 4: ...SuperSwap 4100 User Manual iv...

Page 5: ...Install the Enclosure 5 Sequential Startup Option 10 Hot Swap Drive 11 Install a Disk Drive 12 Remove a Disk Drive 13 Promise Array Management PAM 14 Chapter 3 Troubleshooting 15 LEDs 15 Interpret LE...

Page 6: ...SuperSwap 4100 User Manual vi...

Page 7: ...nd cross references to help you find the specific information you are looking for Also included are four levels of notices Note A Note provides helpful information such as hints or alternative ways of...

Page 8: ...to four additional 3 5 inch form factor Serial ATA disk drives It also allows you to easily swap your disk drives in and out of your computer without the hassle of opening and closing your computer ca...

Page 9: ...Enclosure Array Status and Drive Activity LED indicators Two dedicated cooling fans Durable metal construction Fully ventilated drive carriers Unique handle design automatically disengages drive Housi...

Page 10: ...upports Promise RAID and non RAID Serial ATA products Supports hot swapping of disk drives Global LED displays high level condition of the SuperSwap enclosure Status LEDs indicate high level condition...

Page 11: ...r cord 2 Remove the computer cover 3 Arrange the drive assemblies to arrange for three contiguous free 5 25 inch drive bays Remove any bezels covering them SuperSwap Drive Enclosure 3 pin to 4 pin SMB...

Page 12: ...ual 6 4 Remove the drive carriers from the SuperSwap 4100 enclosure and set them aside 5 If your PC chassis uses slide brackets above attach two slides to each side of the SuperSwap enclosure Otherwis...

Page 13: ...our computer 8 If your PC chassis has fixed mounting brackets install and snug the eight screws into the eight threaded mounting holes four on each side of the housing assembly Otherwise continue with...

Page 14: ...ommends connecting the Serial ATA cables in Port number order For example the top connector is Port 1 and it connects to Port 1 on the FastTrak controller card as shown above SX4 J 1 FastTrak 150 Supe...

Page 15: ...back of the housing assembly If you are installing multiple SuperSwap 4100s connect the SMBus cable to the first SuperSwap as described in Step 10 Then install a 6 pin daisy chain SX4 J 1 FastTrak 150...

Page 16: ...equential Startup enables SuperSwap to start one disk drive at a time in order to eliminate a sudden heavy draw on the computer s power supply Cautions Promise Technology recommends that you compare t...

Page 17: ...the Promise FastTrak Serial ATA RAID controllers that support RAID 0 RAID 1 RAID 5 and RAID 10 such as the FastTrak S150 SX4 When used with the supported SATA RAID controllers SuperSwap 4100 enables...

Page 18: ...SuperSwap 4100 User Manual 12 Install a Disk Drive 1 Carefully place a Serial ATA disk drive into the drive carrier and slide it all the way to the back...

Page 19: ...Pull the drive carrier handle out and swing it to the left 2 Pull the drive carrier out of the SuperSwap enclosure 3 Remove the four screws attaching the disk drive to the drive carrier 4 Lift the di...

Page 20: ...tus of the disk drives in the SuperSwap enclosure While the LEDs on the front of the SuperSwap 4100 indicate general conditions PAM reports specific values The Disk window shows the carrier position i...

Page 21: ...perSwap 4100 has one LED for Enclosure Status and two LEDs for each disk drive Notes The LEDs function only with the FastTrak RAID Controller They do not function with the SATA 150 Controller As long...

Page 22: ...tion when the computer has fully booted and the disk drive is ready LEDs State Status Activity Enclosure Green Disk drive is present and ready Disk drive is present and ready Normal status Blinking n...

Page 23: ...signed to the failed drive s original location and a rebuild operation will begin automatically The LED turns amber during the rebuild then green when the rebuild is complete and successful Event The...

Page 24: ...sk drive with the PC powered down Event The Enclosure LED is red Cause There are multiple incidents of voltage temperature or fan speed out of specification The SuperSwap is failing Fix Run the PAM so...

Page 25: ...If you are replacing a hot swap disk drive you can do this proceedure with the PC running To replace a disk drive under any other conditions power down the PC before you begin 1 Swing the drive carri...

Page 26: ...an from the two mounting pins and the wire away from the bracket Do not bend the bracket 5 Unplug the power connector 6 Plug the power connector of the new fan 7 Lay the wire through the bracket and p...

Page 27: ...r version numbers A description of the problem situation System configuration information including motherboard and CPU type hard drive model s ATA ATAPI drives devices and other controllers Technical...

Page 28: ...m tw Fax Technical Support 886 3 564 53 13 Attention Technical Support Phone Technical Support 886 3 578 23 95 ext 8873 9 00 5 30pm Taiwan Time If you wish to write us for support Promise Technology I...

Page 29: ...equate maintenance or unauthorized modification s performed by the end user b operation outside the environmental specifications for the product c accident misuse negligence misapplication abuse natur...

Page 30: ...for any other general special consequential indirect incidental or punitive damages whether in contract tort or otherwise notwithstanding the failure of the essential purpose of the foregoing remedy a...

Page 31: ...g guidelines for returning products Use the original shipping carton and packaging Include a summary of the product s problem s Write an attention line on the box with the RMA number Include a copy of...

Page 32: ...SuperSwap 4100 User Manual 26 Promise will pay for standard return shipping charges only You will be required to pay for any additional shipping options such as express shipping...

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