© 2014 Ferguson Enterprises, Inc. All Rights Reserved
22485 0914
Distributed Exclusively by Ferguson and Wolseley Canada
Installation Instructions
HET Toilet Bowl and Tank
with 1.28 Gallons per Flush
Warranty
WHAT IS COVERED?
Ferguson Enterprises, Inc. “Ferguson” or the
“Company” warrants its products to be free from
defects in material and workmanship under normal
use and service FOR A PERIOD OF ONE (1) YEAR
FROM THE DATE OF INSTALLATION.
WHAT IS NOT COVERED?
The warranty set forth in paragraph 1 does not cover
installation or any other labor charges and does not
apply to products which have been damaged as a
result of any accident, abuse, improper installation
or maintenance, or modification of original plumbing
product. The warranty of such products is limited to
the warranty extended to Ferguson by the product
manufacturer. Finally, FERGUSON SHALL NOT BE
RESPONSIBLE OR LIABLE FOR ANY FAILURE OR
DAMAGE TO THIS PRODUCT OR ANY COMPONENT
THEREOF CAUSED BY THE USE OF ABRASIVE
CLEANERS.
HOW TO OBTAIN WARRANTY SERVICE
The purchaser should contact their local Ferguson
location, installing contractor or builder from whom
the product was purchased or upon written request
addressed to Ferguson Enterprises, Inc., 12500
Jefferson Avenue, Newport News, VA 23602, Attention
Consumer Affairs. Any shipping charges, associated
with warranty service, must be prepared
by the consumer. In all cases, proof of purchase will
be required. Call PROFLO customer service at
800-221-3379 for customer service, defective issues
and technical inquiries.
LIMITATIONS OF IMPLIED WARRANTY AND
DISCLAIMER OF CONSEQUENTIAL OR INCIDENTAL
DAMAGES FERGUSON DISCLAIMS ANY
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES AND DISCLAIMS ALL EXPRESS OR
IMPLIED WARRANTIES, INCLUDING THOSE
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, AS SET FORTH ABOVE.
IMPLIED WARRANTIES OF THE PRODUCTS AND
PRODUCT COMPONENTS SET FORTH IN PARAGRAPH
1 ABOVE ARE LIMITED TO THE DURATIONS OF
THE RESPECTIVE WARRANTY. Some states do not
allow the exclusion or limitation of incidental or
consequential damages or limitations on how long an
implied warranty lasts, so the above limitations may
not apply to you. This warranty gives you specific
legal rights and you may also have other rights, which
vary from state to state.
Care & Maintenance
• DO NOT
use abrasive powder or liquid
cleaners which can damage the product
surface.
•
Over tightening of lock nut or coupling nut
could result in breakage and flooding.
• DO NOT
use cone washer with plastic supply
line.
• DO NOT
use pipe dope or other silicon based
materials to tighten supply coupling nut.
Problem Solving
PROBLEM
CAUSE
SOLUTION
Fill valve can’t fill
1. Fill switch is closed.
2. Drain guard gets stuck.
3. Float cup is crushed by tank
wall.
1. Turn on fill switch.
2. Clean drain guard.
3. Adjust direction of fill valve.
Leakage
1. Fit incorrectly.
2. Flush valve does not fit flush
valve body.
3. Flush valve body gets stuck.
4. Incorrect operation.
1. Fit again according to correct
installation procedure.
2. Fit again.
3. Unpick and wash float body.
4. Refill tube should be higher than
water level.
Can’t flush or flush little
Steel wire is twisted or pulled
too much.
Adjust flush valve body.
Half flush water level
is too high or too low
Adust water level incorrectly.
Adjust water level.
CAUTION
Product is fragile. To avoid breakage and
possible injury handle with care!
WARNING
DO NOT USE IN-TANK TOILET
BOWL CLEANERS CONTAINING
BLEACH OR CHLORINE!
1. Result in damage to tank components and
may cause flooding and property damage.
2. Void PROFLO Fixtures Limited Warranty.