8
8.3 Error codes
Press START button to clear the display results from an error message and continue
counting. In case of system errors contact the appropriate service centre.
Code
Reason
Solution
Eh
1.Passing of halved or torn
banknote
2. Failure of left or right sensors of
the counter
1. 1Remove banknotes from the stacker, leave
aside suspicious banknote (placed on the top),
repeat counting procedure
2. Contact appropriate service centre.
Ec
Chain note detected
Remove banknotes from the stacker and
repeat counting procedure
Ed
Double notes detected, notes are
stuck together
Remove the banknotes from the stacker and
press
START
button to continue counting
procedure
EU
Suspected note detected by UV
Remove the suspicious banknote (placed on
the top) and press START button to continue
counting procedure. Use additional verification
methods for suspicious banknote
