Pro-dig DDT25K, Instruction Manual

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18
GUARANTEE AND WARRANTY
1 Goods manufactured, rebuilt, supplied or installed by the Company are warranted against defects in material or work-
manship by the Company or its supplier for twelve months but the Company may transfer to the customer the benefit
of any subsisting guarantee which the Company may hold in respect thereof. The Company shall have the option to
replace, repair or withdraw any item or authorize the Customer to do so at the Company’s expense but so that the
Company shall not be obliged to accept any charges from Customers or others for work carried out in the warranty
period if such expenditure has not been previously authorized in writing by the company. The Customer is required to
return any defective item within ten days after the discovery of any defect, carriage paid, together with the Company’s
return/warranty form (which be provided on request) fully completed. The warranty period shall operate from the date
of sale, even in the event of goods being repaired, or replaced free of charge during the warranty period. Any war-
ranty given by the Company shall not be assignable and shall not extend to any goods which have been processed,
treated or mixed or subject to any process after the goods have left the company. Warranties shall not extend to any
failure, defect or damage attributable to normal wear and tear, lack of service or maintenance, use outside the scope
of the manufacturer’s specification, misuse, abuse or accident. In the event that a claim for repair and replacement
under warranty is rejected by the Company or its supplier the items returned will be disposed of within ten days of
notifying the Customer, if they remain uncollected. No goods which have been installed or used by a customer may be
returned for credit or replacement should same prove to be unsuitable for any purpose. Non-warranty goods returned
for inspection, report, costing or repair will also be disposed of if after a period of ten days from the Company issuing a
Report thereon, the goods remain uncollected, or no written instructions are received in relation thereto.
2 The liability of the Company for all goods or services supplied, whether under the terms of any agreement or neg-
ligence or otherwise howsoever arising, shall be limited to the price paid and received in respect of the goods or
services (as the case may be or where both are supplied the total price for the goods and services) and the liability
for any loss or damage to the extent it exceeds such price aforesaid (and in any event any claim for loss of profit,
third party liability, loss of production, direct revenue loss and any indirect or consequential loss whatever) is hereby
excluded unless;
2.1 The Customer at the time of making an order declares to the Company a special interest in the supply of the goods
and agrees to pay a surcharge calculated by reference to the extent of that interest; and
2.2 The Company confirms in writing that it accepts such special interest and the extent to which it may Narrow the scope
of the limitation herein contained.
3.1 When goods are supplied to the Customer’s written or verbal specification or on information Supplied by the Customer,
no liability will be accepted for any damages howsoever arising as a result of such instruction or specification being
incorrect and all goods are supplied on the basis that the Customer is fully responsible for and aware of the safe and
correct usage, installation, security and maintenance thereof.
3.2 Where the Customer’s written or verbal specification, information or instructions are inaccurate or incorrect in ad-
dition to the provisions of the foregoing clause 4.3.1 being applicable, the customer shall moreover make good any
loss suffered by the Company and specifically, without prejudice to the generality of the foregoing, shall refund to the
Company (apart from any payments required by clause 3.7 hereof) the cost of inspecting, repairing or disposing of any
goods returned to the company, or in the event that the goods are of no further value, the price thereof.
DDT25K
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