Troubleshooting index
Page EN-21
Troubleshooting index
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users’ lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem
Possible causes
Solutions, tips
Fans and lighting not
working.
The appliance is
disconnected from
the mains.
Check to ensure that the mains plug is
positioned correctly.
Check the socket by connecting another
electric device.
Check the fuse.
Lighting not working.
LED defective.
If one of the LEDs ceases to work, it must be
changed by an authorised service technician.
Grease is dripping off
the appliance.
Grease filter is
clogged.
Clean the grease filters (see page EN-19).
Circulation air
operation:
Odours are not
adequately removed;
weak airflow.
Grease filter is
clogged.
Clean the grease filters and/or replace the
activated charcoal filters (starting on page
EN-19).
Exhaust air operation:
Poor performance.
The exhaust hood
does not have a
sufficient air supply.
The exhaust hood expels a large amount of
exhaust air. This is why you need to provide
a sufficient air supply, e.g. by providing non-
sealable openings in doors, windows and
ventilation conduits.
Note the safety notices starting on page
EN-4.
The exhaust air hose
is bent or too long.
Check whether the exhaust air hose is bent or
too long.
Summary of Contents for SY-3388A5IS-E1-C29-L14-900
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