Our Service Centre
Page EN-22
General customer service
Please contact your mail order company’s
product advice centre if you have questions,
complaints, repair orders or accessory orders
Spare parts
Customers in Germany
Please contact the company
Hermes Fulfil-
ment GmbH
:
Tel. (057 32) 99 66 00 Monday – Thursday
08:00 - 15:00, Friday 08:00 – 14:00
Customers in Austria
Please contact your mail order company’s
customer service centre or product advice
centre.
Please note:
You are responsible for the condition of the
appliance and its proper use in the house-
hold.
If you call out for customer service due to an
operating error, you will incur charges, even
during the guarantee/warranty period.
Damage resulting from non-compliance with
this manual unfortunately cannot be recog-
nised.
In order for us to help you quickly, please tell us:
Name of appliance
Order number
Privileg Wall exhaust hood SY-103G1-E1-C59-L52-900
28118933
Our Service Centre
Ordering activated charcoal
filters
An activated charcoal filter is only required
for air circulation and is not included in the
package contents.
You can order these using the following arti-
cle number: 812120.