Chapter 6
Diagnosing Problems
318
34 RIBBON STALL
TIMEOUT
Yes
A timeout message
is sent to the host if
no ribbon motion
has occurred for 10
minutes after
CLEAR was
pressed to clear
the jam fault.
Clear ribbon jam and
reload ribbon.
RIBBON DRIVE*
No
PSA3 controller
does not detect
ribbon drive motor.
Contact your authorized
service representative.
1
RIBBON INK OUT
CHANGE RIBBON
Yes
The RibbonMinder
program is warning
that the amount of
ink in the ribbon
has reached 0%.
Replace ribbon or press
CLEAR for two additional
minutes of printing before
the fault displays again.
See “RIBBONMINDER”
on page 275.
SCS COMMAND
ERROR*
No
Printer received
undefined control
character.
Contact your system
administrator.
SECURITY CODE
VIOLATION*
No
Security code of
PAL on controller
board does not
match code of
firmware on the
controller board.
Contact your authorized
service representative.
1
SF ERROR*
No
Application
software has
violated structured
data field
parameters.
Contact your system
administrator.
Table 17. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation
Solution
Summary of Contents for P5005B
Page 10: ...Table of Contents 10...
Page 18: ...Chapter 1 Printer Overview 18...
Page 62: ...Chapter 2 Set The Top Of Form 62...
Page 88: ...Chapter 3 Operational Procedures 88...
Page 296: ...Chapter 5 RS 232 And RS 422 Serial Interfaces 296...
Page 336: ...Appendix C 336...
Page 340: ...Appendix D Federal Communications Commission FCC Statement 340...
Page 365: ......
