manualshive.com logo in svg

PRIMERGY TX300 S3, Operating Manual

Share
Download
PRIMERGY TX300 S3 Operating Manual Download Page 83

TX300 S3

Operating Manual

83

Troubleshooting and Tips

Drives Reported as “Dead”

7.9

Drives Reported as “Dead” When Starting 
System

This error message can occur when the Onboard SAS controller has RAID 
functionality or the server is equipped with a PCI RAID controller.

RAID controller configuration incorrect

Ê

Check and correct the settings for the drives using the RAID controller utility.

Further information is provided in the manual for the RAID controller.

7.10

Added Drive Reported as Defective

RAID controller is not configured for this drive

The drive was probably installed when the system was switched off.

Ê

Reconfigure the RAID controller for the drive using the corresponding utility. 
Information is provided in the documentation for the RAID controller.

or

Ê

Remove and reinstall the drive while the system is switched ON.

If the hard disk drive continues to be shown as defective, then replace it (see 

section “Installing/Removing the HDD Module” on page 92

).

Summary of Contents for TX300 S3

Page 1: ...PRIMERGY TX300 S3 Server Operating Manual Edition December 2006...

Page 2: ...ccording to DIN EN ISO 9001 2000 To ensure a consistently high quality standard and user friendliness this documentation was created to meet the regulations of a quality management system which compli...

Page 3: ...g in the PRIMECENTER DataCenter Rack 40 4 3 2 Installation in Classic Rack 42 4 3 3 Installation in 3rd Party Racks 48 4 3 4 Inserting the server 49 4 4 Connecting Devices to the Server 55 4 5 Connect...

Page 4: ...een replaced 84 7 13 Error Message on Screen 85 8 Hot plug components 87 8 1 Hot plug power supply units 87 8 1 1 Replacing Hot Pluggable Power Supply Units 88 8 2 Hot pluggable hard disk drives 89 8...

Page 5: ...rverView Suite Prefailure Detection and Analysing PDA and Automatic Server Reconfiguration and Restart ASR R Security functions in the BIOS Setup and on the system board protect the data on the server...

Page 6: ...r important information manual print version delivered together with the system PDF file available on the ServerBooks DVD Warranty manual print version delivered together with the system PDF file avai...

Page 7: ...that allow boards to be installed and removed online assuming the operating system supports this functionality for further details see section Hot pluggable PCI boards on page 100 Hard disk drives Th...

Page 8: ...rollers from the menu Onboard SAS controller with RAID functionality The RAID functionality of the 8 channel SAS controller can optionally be enabled by a corresponding upgrade kit MegaRAID PCI Expres...

Page 9: ...placing a Hot pluggable CPU System Fan on page 97 The power supply fans are fitted in the respective power supply unit High level of availability and data security When memory data is accessed 1 bit e...

Page 10: ...llowing functions Round the clock monitoring regardless of server status High performance graphical console bypass AVR protected by HTTPS SSL 128 bit Remote Storage via USB Remote power on Wake On LAN...

Page 11: ...ion In order to avoid damage to components by incorrect handling when they are being installed and removed green highlighting also identifies the areas of all components that can be touched without ca...

Page 12: ...al cost of ownership and an excellent return on investment for the remote management solution The administrator can access all system information and information from the sensors such as fan speeds vo...

Page 13: ...or software programs quotation marks indicate names of chapters and terms that need to be emphasized indicates activities that must be performed in the order given V ATTENTION indicates that if you ig...

Page 14: ...A 3 5 A Effective power 798 W Apparent power 809 VA Heat dissipation 2873 kJ h 2723 btu h Main power fuse 16 A Protection class I Product safety and ergonomics IEC 60950 1 EN 60950 1 UL CSA 60950 1 EN...

Page 15: ...tilation clearance At least 200 mm in front of and behind the system Maintenance area for the floorstand model 1 2 m on the left side Emergency access must be assured Floorstand Model Rack Model Width...

Page 16: ...ronment class 3K2 Environment class 2K2 EN 60721 IEC 721 part 3 3 EN 60721 IEC 721 part 3 2 Temperature Operating Transport 10 C 35 C 25 C 60 C Humidity 10 85 Dust loading class 3S2 EN 60721 Sound pow...

Page 17: ...manuals see Additional server documen tation on page 6 are available print out the PDF files if required There can be additional ordered bulk components delivered with the server For mounting refer t...

Page 18: ...nal infor mation can be found in the PRIMERGY ServerView Suite ServerStart manual You find additional information for configuration in section Configuration with ServerStart on page 73 Local configura...

Page 19: ...can install the server in the intended surroundings contact your sales outlet or our customer service team V CAUTION The activities described in these instructions may only be performed by specialist...

Page 20: ...n V CAUTION If the rack model is integrated into an installation that draws power from an industrial power supply network with an IEC309 connector the power supply s fuse protection must comply with t...

Page 21: ...hat they do not create a potential hazard make sure no one can trip over them and that they cannot be damaged When connecting the server refer to the relevant instructions in this manual Never connect...

Page 22: ...lation can be obtained from our customer service center or your sales outlet The components marked with a warning notice e g lightning symbol may only be opened removed or exchanged by authorized qual...

Page 23: ...ust be disposed of in accordance with local regulations concerning special waste The battery must be disposed of in accordance with local regulations concerning special waste Replace the lithium batte...

Page 24: ...s sharp CD DVD fragments can pierce the cover of the CD DVD drive equipment damage and can fly out of the device danger of injury particularly to uncovered body parts such as the face or neck I You ca...

Page 25: ...lways discharge static build up e g by touching a grounded object before working with such components Any devices or tools that are used must be free of electrostatic charge Wear a suitable grounding...

Page 26: ...rating manual and the other documentation such as the Technical Manual CD close to the device All documentation must be included if the equipment is passed on to a third party 3 2 CE Conformity The sy...

Page 27: ...inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and o...

Page 28: ...relevant instructions in the Important Information chapter of the technical manual for the corresponding rack The technical manual is supplied with the corresponding rack When installing the rack make...

Page 29: ...l they are needed as well as during long breaks and after completion of work Packaging information Do not throw away the packaging You may need it later for transporting the system If possible the equ...

Page 30: ...su Siemens Computers branch or from our recycling center in Paderborn Fujitsu Siemens Computers Recycling Center D 33106 Paderborn Tel 49 5251 8 18010 Fax 49 5251 8 18015 The device must not be dispos...

Page 31: ...a temperature shock see section Handling Hard Disk Drives HDD Modules on page 90 In order to avoid the formation of condensation inside or on the outside of the hard disk drives the server must be acc...

Page 32: ...ing transport Check whether the items delivered match the details on the delivery note The identification rating plate is located on the rear area on the server Notify your supplier immediately should...

Page 33: ...he server 1 and remove the key figure 2 Push the drive cover 2 up as far as it will go until it locks in place about 0 5 cm above the closed position Engage the guide pins on the left and right of the...

Page 34: ...the rear of the server must be assured so that other devices e g memory subsystems can be connected The mains plug must be accessible easily and safely A clearance of at least 200 mm must be maintain...

Page 35: ...ack 38 HU 42HU PRIMECENTER Rack and or DataCenter Rack as otherwise no board and or system fan can be replaced even with the slide in module pulled out completely Rack requirements The rack systems pr...

Page 36: ...enter Rack Telescopic rails screwed to the front The rails have a linear alignment feature to ensure that they can be adjusted to different rack depths Enhanced cable management in the lateral rack ar...

Page 37: ...e functioning correctly 1 Front of rack 2 Rear of rack A Rack depth comparison PRIMECENTER Rack 940 1000 mm B Rack width comparison PRIMECENTER Rack 700 mm C Clearance for 19 installation level C1 Fro...

Page 38: ...38 Operating Manual TX300 S3 Installing Removing the Rack Model Hardware Installation Figure 3 Mechanical requirements...

Page 39: ...mm No support of the cable management delivered with the mounting kit Climatic conditions An unobstructed air intake in the rack front and air discharge in the rear cover of the rack are essential for...

Page 40: ...n this section refer to the current variable support You can find general information regarding server installation in the rack in the technical manual for the appropriate rack When mounting the left...

Page 41: ...justs to the rack depth Attach the left support system with two M5 centering fixtures 3 each on the left front support upright c and the rear support bracket a Repeat the above steps with the right ha...

Page 42: ...eneral information about rack installation can be found in the Technical Manual for the Classic 19 inch rack and in the leaflet that accompanies the conversion kit Mark the position of the attachment...

Page 43: ...rews each Note that the guide nubs on the telescopic rails must fit into the holes in the support uprights next to the spring nuts Secure the left and right telescopic rails to the adapters in the rac...

Page 44: ...ck the articulated cable guide is only secured to the support upright not to the server To secure the articulated cable guide place two spring nuts in the groove in the rear right support upright The...

Page 45: ...ed cable carrier with cable ties 1 V CAUTION To prevent the Fibre Channel fiber optic cables from being damaged they are sheathed in a protective tube see next section Routing the fiber channel fiber...

Page 46: ...e mounting kit has a separable design Figure 9 Fitting the protective hose Separate the outer protective sheath 1 from the inner sheath Carefully place the fiber optic cable 3 in the inner protective...

Page 47: ...protective hose Route the fibre channel optical waveguide cable on the articulated cable carrier as shown in the figure and secure them with cable ties 1 V CAUTION Make sure that the radii are designe...

Page 48: ...mounted possibly an articulated cable guide possibly protective hose for fiber channel fiber optic cable Refer to the manual from the rack manufacturer for details of the mechanical installation and t...

Page 49: ...er V CAUTION At least two people are needed to position the server in the rack PRIMERCENTER DataCenter and 3rd Party Rack Figure 11 Extending the telescopic rail Pull the mounted support systems forwa...

Page 50: ...e handles on the front panel Slide the server slightly in the direction of the arrow 2 until the hooks 3 engage When doing this ensure that the telescopic rails are kept in a locked position Screw the...

Page 51: ...emoving the Rack Model Figure 13 Securing the server Fasten the server using four knurled screws Route the cables once the server has been inserted as described in the Technical Manual for the rack in...

Page 52: ...oving the Rack Model Hardware Installation Classic Rack Figure 14 Extending the telescopic rail Pull the mounted support systems forwards as far as they will go until they engage The telescopic rails...

Page 53: ...Hold the server on both sides when lifting it onto the support system not just by the handles on the front panel Position the server so that the holes of the telescope bars are in line with those of...

Page 54: ...16 Telescope Bar with Safety Spring Press in the safety springs 1 on both telescope bars Figure 17 Securing the server Slide the server into the rack Fasten the server using four knurled screws Route...

Page 55: ...I boards installed The standard ports figure 18 are marked with symbols and some are color coded Figure 18 Connector panel on the back floorstand and rack models 1 Mouse port PS 2 green 6 Monitor port...

Page 56: ...find an additional USB port on the front of the server see figure 22 on page 61 Connecting the keyboard mouse and monitor Connect the monitor the keyboard and mouse to the standard ports of the serve...

Page 57: ...lf to a mains voltage between 100 V 240 V Make sure that your local mains voltage is within this range Figure 19 Connecting the Server to the Mains Connect the insulated connector of the power cable t...

Page 58: ...d disconnect the cables in the order described below Connecting cables Turn off all power and equipment switches Disconnect all power plugs from the grounded shockproof sockets Connect all cables to t...

Page 59: ...e note the safety instructions in chapter Important Information on page 19 5 1 Locking and Unlocking the Floorstand Model Ensure access to the accessible drives HDD box Figure 20 Access to the accessi...

Page 60: ...drive cover cannot be pushed into the top position and the hard disk drive cover cannot be removed see figure 21 on page 60 Enabling access to the HDD modules Figure 21 Access to the HDD modules Unloc...

Page 61: ...ure 22 Front of server 1 ON OFF button 8 ID indicator 2 Power on indicator 9 USB connection 3 Drive access display 10 Hard disk drive control indicators figure 23 4 Global error indicator 11 Floppy di...

Page 62: ...g pressing the ON OFF button will switch OFF the system I The ON OFF button does not disconnect the server from the mains To completely disconnect it from the mains voltage remove the power plug s fro...

Page 63: ...or orange Does not light when the system is ok No service incident or critical event has occurred Flashes orange when a critical event has occurred Users can check BIOS Setup system and eventlog or vi...

Page 64: ...inactive drive inactive LED orange HDD FAULT in conjunction with a RAID controller Not lit No HDD error Lit HDD Faulty or Rebuild Stopped drive defective needs replacing a rebuild process was stopped...

Page 65: ...No service incident or critical event has occurred Flashes orange when a critical event has occurred Users can check BIOS Setup system and eventlog or via ServerView for event details Lights up orang...

Page 66: ...ctivate press the button again The ID indicator can also be activated via ServerView and its status reported to ServerView 3 LAN transfer rate indicator bicolor Lights orange for a LAN transfer rate o...

Page 67: ...and Displays Indicators on hot plug power supply unit Figure 25 Hot pluggable power supply unit LED Color State Meaning a Operating orange ON Mains voltage OK standby mode green ON Server operating b...

Page 68: ...flashing does not light Device operating PCI slot is in the enable or disable sequence No board may be installed or removed Wait until the status of the green LED changes does not light up after disab...

Page 69: ...ntrols and Displays Pos Power indicator green Error indicator orange Status description 1 does not light does not light Device switched off 2 lights does not light Device operating PCI slot powered up...

Page 70: ...stallation disk in the corre sponding drive Follow the on screen instructions see also section Configuration with ServerStart on page 73 or section Configuration without ServerStart on page 74 System...

Page 71: ...ays Specified switch on time switch off time The server is switched ON or OFF at a time specified in the ServerView program Ring indicator The server is switched on by an internal or external modem Wa...

Page 72: ...page 68 and table 3 on page 69 If it is attempted to remove the relevant board despite the illuminated green indicator the slot is automatically powered off to protect the board and the system from an...

Page 73: ...refer to the Integrated Mirroring User s Guide on the ServerBooks DVD select Controllers from the menu The ServerStart disc 1 supplied allows you to conveniently configure the server and install the...

Page 74: ...lect Controllers from the menu Configuring the Onboard SAS Controller with RAID functionality Configuration of the onboard SAS controller with RAID functionality is described in the Technical Manual f...

Page 75: ...is job to a service technician Do not use any cleaning agents that contain abrasives or may corrode plastic Ensure that no liquid enters the system Ensure that the ventilation areas of the server and...

Page 76: ......

Page 77: ...in the BIOS Setup provides you with various options for protecting your data from unauthorized access By combining these options you can also achieve optimum protection for your system I You will fin...

Page 78: ...ct the value Disabled for the Diskette Write field in the Security menu Protecting BIOS from being overwritten To activate this protection select the value Disabled for the Flash Write field in the Se...

Page 79: ...st of the steps performed and the circumstances that led to the fault Also make a list of any error messages that were displayed Switch off the server Contact our customer service team 7 1 Power On In...

Page 80: ...te password Brightness control is set to dark Set the brightness control on the monitor to light For detailed information refer to the Operating Manual supplied with your monitor Power cable or monito...

Page 81: ...rdingly 7 5 No Screen Display or Display Drifts The wrong horizontal frequency or resolution has been selected for the monitor or for the application program Find out which horizontal frequency your m...

Page 82: ...ck whether the write protection for the floppy disk is activated Check the entry for the floppy disk drive in the BIOS Setup Check in the BIOS Setup whether the floppy disk drive controller and write...

Page 83: ...utility Further information is provided in the manual for the RAID controller 7 10 Added Drive Reported as Defective RAID controller is not configured for this drive The drive was probably installed w...

Page 84: ...slot whose MRL sensor was illegally pressed an NMI is initiated Blue Screen Press the ON OFF button for longer than five seconds or remove the power plug Reboot the server 7 12 Hot plug PCI voltage d...

Page 85: ...lot and put it back in correctly Repeat the enable process see section Hot pluggable PCI boards on page 100 If the error occurs again the PCI board is probably defective Repeat the operation with a ne...

Page 86: ......

Page 87: ...placement of permanently installed compo nents are described in the Options Guide or in the service supplement and may only be performed by trained specialist personnel 8 1 Hot plug power supply units...

Page 88: ...Remove the cable from the installed power supply unit Push the green catch in the direction of the arrow 1 while pulling the power supply unit out of its mounting location 2 by the handle Slide the n...

Page 89: ...service engineer is permitted to remove a hard disk drive from the carrier V CAUTION The HDD modules must be marked clearly so that they can be replaced in their original slots after an upgrade If th...

Page 90: ...oblems occurring Only store and transport HDD modules within the limits stipulated in the specification When transporting HDD modules even over short distances always use the original packaging ESD la...

Page 91: ...ress both tabs together until the locking mechanism disengages and remove the dummy module from the mounting location To install a dummy unit follow the same procedure in reverse order V CAUTION Keep...

Page 92: ...fied so that they can be reinstalled in their original mounting locations after they have been removed If this is not done existing data can be lost I Several prefabricated stickers with the storage c...

Page 93: ...ompliance with the appropriate ESD guidelines see section Modules with Electrostatic Sensitive Devices on page 25 Figure 28 HDD Module and Dummy Unit 1 HDD Module carrier with hard disk drive installe...

Page 94: ...HDD module Open the locking mechanism by pressing the locking button 1 Push the handle of the HDD module fully in the direction of the arrow I If the HDD modules are provided with a transport lock 1...

Page 95: ...lling the HDD Module Unlock the HDD module as described in section Unlocking an HDD module on page 94 Carefully push the HDD module into the empty slot 1 until it stops Push the handle completely in t...

Page 96: ...st set to offline via the software RAID controller configuration software Now pull out the HDD module a few centimeters Wait for at least 60 seconds I This period is necessary for the RAID controller...

Page 97: ...as the fans are not directly accessible see section Opening Closing the Housing on page 107 The four system fans work in redundant mode which means that a defective fan can be replaced at the next sch...

Page 98: ...S3 Replacing a Hot pluggable CPU System Fan Hot plug components Figure 32 Arrangement of the Fans Use the LED flashes orange to identify the defective fan FAN SYS 2 FAN SYS 3 FAN SYS 4 FAN SYS 1 Fron...

Page 99: ...outside of the server V CAUTION Never set a removed defective fan down inside the server Risk of short circuit Open the green handle on the new fan place the fan in the fan box and press the handle to...

Page 100: ...plied with the board beforehand I Only PCI boards of the same type and with the same settings may be exchanged If the boards do not match the new board will not be commissioned Remove the left side co...

Page 101: ...move all cables attached to the board The PCI board is attached to a removal tool Use the removal tool to pull the board out of the PCI slot 2 Remove the PCI board from the removal tool as described i...

Page 102: ...not match the new board will not be commissioned see section Hot plug PCI voltage display does not light up after the board has been replaced on page 84 Replace the left side cover floorstand model or...

Page 103: ...disengage from the removal tool A 1 and remove them 2 Place the new PCI board B in the opening C in the removal tool 3 Then select one of the guide rails on the removal tool that is in contact with a...

Page 104: ...tly accessible You should read the accompanying documentation supplied with the board beforehand Remove the left side cover floorstand model or the housing cover rack model see section Opening Closing...

Page 105: ...towards the inside of the server Activate the board either using the relevant software or by pressing the waveguide b The power indicator for the hot plug PCI slot see table 2 on page 68 flashes green...

Page 106: ...ely released Remove the slot cover 2 V CAUTION Keep the slot cover in a safe place If the hot pluggable PCI board is removed again and not replaced with a new one the slot cover must be reinstalled in...

Page 107: ...mation on page 19 V CAUTION The side housing cover must be reinstalled as soon as possible due to cooling to comply with applicable EMC regulations regulations on electromagnetic compatibility and to...

Page 108: ......

Page 109: ...erver Reconfiguration and Restart ATA Advanced Technology Attachments BIOS Basic Input Output System BMC Baseboard Management Controller CC Cache Coherency CD Compact Disk CD ROM Compact Disk Read Onl...

Page 110: ...gement Interface ECC Error Checking and Correcting ECP Extended Capabilities Port EEPROM Electrically Erasable Programmable Read Only Memory EGB Elektrostatisch Gef rdete Bauteile EMP Emergency Manage...

Page 111: ...anager GUI Graphical User Interface HDD Hard Disk Drive HSC Hot Swap Controller I C Inter Integrated Circuit I O Input Output ICM Intelligent Chassis Management ID Identification IDE Intergrated Drive...

Page 112: ...Voltage Differential SCSI LWL LichtWellenLeiter MMF Multi Mode Faser MRL Manually Retention Latch NMI Non Maskable Interrupt NVRAM Non Volatile Random Access Memory OS Operating System PCI Peripheral...

Page 113: ...Clock RTDS Remote Test und Diagnose System SAF TE SCSI Accessed Fault Tolerance Enclosures SBE Single Bit Error SAS Serial Attached SCSI SATA Serial ATA SCA Single Connector Attachment SCSI Small Com...

Page 114: ...anual TX300 S3 Abbreviations SEL System Event Log SMI System Management Interrupt SSU System Setup Utility SVGA Super Video Graphics Adapter USB Universal Serial Bus VGA Video Graphics Adapter ZCR Zer...

Page 115: ...documentation available in the Internet can be found via the URL http manuals fujitsu siemens com select industry standard servers 1 Safety notes and other important information 2 Ergonomics 3 Warran...

Page 116: ...ual 15 PRIMECENTER Rack Technical Manual 16 DataCenter Rack Technical Manual 17 19 Rack Technical Manual 18 Integrated Mirroring User s Guide 19 Global Array Manager Client Software User s Guide 20 Gl...

Page 117: ...CE marking 14 26 channel optical waveguide cable protective hose 46 Class A Compliance Statement 27 Classic Rack installing server 42 requirements 36 cleaning keyboard 75 monitor 75 mouse 75 server 7...

Page 118: ...creen remains blank 80 screen shows flickering stripes 81 server switches off 80 wrong PCI board inserted 84 Error Correcting Code 9 Error Detection Code 9 ESD electrostatic sensitive devices 25 exter...

Page 119: ...4 HDD active 61 63 hot plug PCI 68 72 hot pluggable PCI 84 ID 61 63 65 LAN connection active 66 LAN transfer rate 66 on power supply unit 67 on server 61 power on indicator 61 information additional 7...

Page 120: ...c LED 11 property protection 77 protective hose channel optical waveguide cable 46 R rack installation kit 42 rack requirements 35 RAID controller not configured for hard disk drive 83 RAID functional...

Page 121: ...installation kit 42 remove 35 reset button 61 62 routing cables 41 safety standards 14 service 11 setting up 32 standards 14 startup 59 switches itself off error 80 switching OFF 70 switching ON 70 t...

Page 122: ...122 Operating Manual TX300 S3 Index transport damage 17 32 troubleshooting server 79 U unauthorized access 77 unpacking server 32 USB port 55 61 V ventilation clearance 15 W weight 15...

Page 123: ...Operating Manual TX300 S3 Comments Suggestions Corrections Submitted by Fujitsu Siemens Computers GmbH User Documentation 85521 Ottobrunn Germany Fax 49 700 372 00000 e mail manuals fujitsu siemens c...

Page 124: ......

Page 125: ...tsu com Copyright Fujitsu Technology Solutions 2009 Hinweise zum vorliegenden Dokument Zum 1 April 2009 ist Fujitsu Siemens Computers in den alleinigen Besitz von Fujitsu bergegangen Diese neue Tochte...

Reviews:

No comments

Brands by name

Popular brands

Load more brands