Pride JAZZY 614 series Technical Troubleshooting Manual Download | Manualshive

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Contact Information

Main Toll Free Number 800.800.8586
Local Phone Number 570.655.5574
Internet Address for Product Information www.pridemobility.com
Internet Address for Service Informationwww.prideservice.com
“Live Chat” available 8:30 — 5:00 EST
Toll Free Service Hotline 877.800.1248 (Dealers Only)
Press 7 for Technical Service, then
Press 1 for Help Desk or
Press 2 for Quantum Rehab Tech or
Press 3 for Power Chair Tech or
Press 4 for Scooter Tech or
Press 5 for Lift Chair Tech
Parts Order Fax 866.800.1011
Technical Assistance is available Monday — Friday 8:30 a.m. — 7:00 p.m. EST*

Pride Mobility Products Corporation

182 Susquehanna Ave.

Exeter, PA 18643

*INFMANU3834*

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Summary of Contents for JAZZY 614 series

Page 1: ... 8 30 5 00 EST Toll Free Service Hotline 877 800 1248 Dealers Only Press 7 for Technical Service then Press 1 for Help Desk or Press 2 for Quantum Rehab Tech or Press 3 for Power Chair Tech or Press 4 for Scooter Tech or Press 5 for Lift Chair Tech Parts Order Fax 866 800 1011 Technical Assistance is available Monday Friday 8 30 a m 7 00 p m EST Pride Mobility Products Corporation 182 Susquehanna ...

Page 2: ...4 Table 1 Jazzy 614 Dynamic Flash Codes FLASH CODE PROBABLE CAUSE SOLUTION Battery Condition Meter LEDs Ripple Left to Right Steady Display Inhibit Active Fault Charging Mode Refer to Battery Condition Meter LEDs Ripple Left to Right Steady Display Left Red Battery Condition Meter LED Flashing Low Battery Voltage Refer to Left Red Battery Condition LED Flashing Battery Condition Meter LEDs Ripple ...

Page 3: ... Left Red Battery Condition Meter LED Flashing 9 Battery Condition Meter LEDs Ripple Right to Left 12 SECTION 3 FLASH CODE DIAGNOSTICS 12 Steady Flash of Speed Setting Indicator LEDs 12 Flash Code 1 User Fault Stall Timeout 13 Flash Code 2 Battery Fault 13 Flash Code 3 Left Motor Fault 13 Flash Code 4 Right Motor Fault 14 Flash Code 5 Left Park Brake Fault 14 Flash Code 6 Right Park Brake Fault 15...

Page 4: ...nents by number 1 2 3 etc and all connectors by number with a lower case extension 1a 2a 3a etc The diagrams also show how all of the components are connected Using the Table of Contents locate the section that best describes your troubleshooting issue Each section will include a list of symptoms followed by a diagnosis of the problem and finally a solution or procedure to solve the problem The pr...

Page 5: ...CK 1 DYNAMIC POWER MODULE 2 DYNAMIC BUS CABLE EXTENSION 3 DYNAMIC BUS CABLE 4 POWER INTERFACE HARNESS 5 5 REAR BATTERY HARNESS 6 FRONT BATTERY HARNESS 7 7 RIGHT MOTOR 8 LEFT MOTOR 9 RUN PLUG 10 OFF BOARD CHARGER 11 POWER CORD 12 CIRCUIT BREAKER 13 10 9 8 13 Diagram 1 Jazzy 614 with Dynamic Electronics Troubleshooting Key ...

Page 6: ...tem If the multimeter indicates less than 18VDC but not 0VDC then recharge the batteries and retest the system 2 Unplug connector 4b from connector 1b See diagram 2 3 Measure voltage across pin 2 and pin 3 on connector 4b See figure 3 If the multimeter indicates 0VDC then go to the next step If the multimeter indicates greater than 0VDC then replace the Dynamic joystick 1 and retest the system 4 U...

Page 7: ...b and connector 7a from connector 5c See diagram 2 MANDATORY Battery posts terminals and related accessories contain lead and lead compounds Wear goggles and gloves when handling batteries and wash hands after handling WARNING Always protect the batteries from freezing and never charge a frozen battery Charging a frozen battery may result in damage to the battery WARNING RED cables must be connect...

Page 8: ...2 of connector 7a See figure 10 If the multimeter indicates 0VDC then go to the next step If the multimeter indicates greater than 0VDC then go to step 18 17 Measure voltage across connector 7b and connector 7c See diagram 3 If the multimeter indicates 0VDC then replace both bat teries and retest the system If the multimeter indicates greater than 0VDC then replace the front battery harness 7 and ...

Page 9: ...nnector 1a 2 Turn the controller power off then back on If the battery condition meter LEDs still ripple left to right then alternate with a steady display then go to the next step 3 Unplug the run plug 10 from connector 2b See diagram 2 4 Measure resistance across pin 1 and pin 4 of the run plug 10 then across pin 3 and pin 4 See figure 12 If the multimeter indicates less than 1 ohm for both test...

Page 10: ...both tests then go to the next step From step 4 6 Unplug connector 12b from the electrical outlet 7 Measure voltage across pin 2 and pin 3 and across pin 1 Figure 13 Connector 12a Figure 14 Electrical Outlet and pin 3 of the electrical outlet See figure 14 If the multimeter indicates about 120VAC for both tests then replace the power cord 12 and retest the system If the power cord is hardwire to t...

Page 11: ...e resistance across the two terminals of the cir cuit breaker 13 See figure 11 If the multimeter indicates less than 1 ohm then replace the power interface harness 5 and retest the system If the multimeter indicates greater than 1 ohm then replace the circuit breaker 13 and retest the system From step 11 16 Unplug connector 3a from connector 2a See diagram 2 17 Measure resistance from pin 1 on con...

Page 12: ... scroll up then ripple from right to left If the controller remains on for more than 15 seconds approximately the controller will power down 3 Turn on the power to the Dynamic joystick 1 4 Press the horn key twice within ten seconds while the battery condition meter LEDs ripple from right to left SECTION 3 FLASH CODE DIAGNOSTICS Steady Flash of Speed Setting Indicator LEDs Symptoms The speed setti...

Page 13: ...Dynamic power module 2 and retest the system Flash Code 2 Battery Fault Symptoms The service indicator amber wrench shaped LED flashes two times followed by a pause Diagnosis The battery voltage to the Dynamic power module 2 is about 20VDC This is most likely due to a damaged or improp erly charged battery Solution Please see Left Red Battery Condition Meter LED Flashing in section 2 of this techn...

Page 14: ... system If the multimeter indicates about 0 5 1 5 ohms then replace the Dynamic power module 2 and retest the system Figure 23 Connector 9a Flash Code 5 Left Park Brake Fault Symptoms The service indicator amber wrench shaped LED flashes five times followed by a pause Diagnosis There is a left park brake open Solution Use the following procedure to clear the fault code 1 Ensure that both freewheel...

Page 15: ...es about 35 ohms then replace the Dynamic power module 2 and retest the system If the multimeter does not indicate about 35 ohms then replace the right brake assembly and retest the system Flash Code 7 Dynamic Joystick Module Fault Flash Code 8 Dynamic Power Module Fault Flash Code 9 Dynamic Communications Fault Flash Code 10 Unknown Fault Flash Code 11 Incompatible Controller Fault Symptoms The s...

Page 16: ...ctor 3a from connector 2a See diagram 2 6 Measure resistance across the following see figure 26 pin 1 on connector 3a and pin 1 on connector 3b pin 2 on connector 3a and pin 2 on connector 3b pin 3 on connector 3a and pin 3 on connector 3b pin 4 on connector 3a and pin 4 on connector 3b If the multimeter indicates an open on ANY of these measurements then replace the Dynamic bus cable extension 3 ...

Page 17: ...Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide www pridemobility com 17 This page intentionally left blank ...

Page 18: ...18 www pridemobility com Jazzy 614 with Dynamic Electronics Technical Troubleshooting Guide This page intentionally left blank ...

Page 19: ...C POWER MODULE 2 DYNAMIC BUS CABLE EXTENSION 3 DYNAMIC BUS CABLE 4 POWER INTERFACE HARNESS 5 REAR BATTERY HARNESS 6 FRONT BATTERY HARNESS 7 RIGHT MOTOR 8 LEFT MOTOR 9 RUN PLUG 10 OFF BOARD CHARGER 11 POWER CORD 12 CIRCUIT BREAKER 13 9a 11a 11b 12a 12b Diagram 2 Jazzy 614 with Dynamic Electronics 3D Wiring Diagram ...

Page 20: ...1 2 3a 5b 6a 6c 5c 11 11b 11a 12a 12 12b 9a 7a 7c 2a 2c 2e 2b 3b 10 2d 8 6b 7b 13 9 4b 4a 1a 1b 3 5a 4 5 8a 6 7 Diagram 3 Jazzy 614 with Dynamic Electronics 2D Wiring Diagram ...

Page 21: ...4 Table 1 Jazzy 614 Dynamic Flash Codes FLASH CODE PROBABLE CAUSE SOLUTION Battery Condition Meter LEDs Ripple Left to Right Steady Display Inhibit Active Fault Charging Mode Refer to Battery Condition Meter LEDs Ripple Left to Right Steady Display Left Red Battery Condition Meter LED Flashing Low Battery Voltage Refer to Left Red Battery Condition LED Flashing Battery Condition Meter LEDs Ripple ...

Page 22: ... 8 30 5 00 EST Toll Free Service Hotline 877 800 1248 Dealers Only Press 7 for Technical Service then Press 1 for Help Desk or Press 2 for Quantum Rehab Tech or Press 3 for Power Chair Tech or Press 4 for Scooter Tech or Press 5 for Lift Chair Tech Parts Order Fax 866 800 1011 Technical Assistance is available Monday Friday 8 30 a m 7 00 p m EST Pride Mobility Products Corporation 182 Susquehanna ...

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