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13

Flash/Beep 

Trouble Code

Problem

Cause

Remedy

1

No Problem

Remote control entered 
into memory

Add any additional remote controls

2

Door won’t operate

Shorted wall station wires

Check wall station wires. Be sure both are connected to the 
terminal screws. Check for a staple in the wall station wires. 
Remove any staples compressing the wire. Check for frayed wires. 

3

Door won’t close

Safety beam obstacle

Check for obstacles. Align the safety beams.

4

Door reverses or 
won’t open or close

Open or close force 
exceeded

Check for obstruction or binding of the garage door. Adjust force 
factor if necessary. Perform a field reset if necessary. 

5

Door won’t open 
from remote control

Remote was activated 
while in vacation mode

Activate vacation mode switch on wall station to exit vacation 
mode. 

6

Limit error

Down limit and up limit 
are set too close together

Re-set the open and close limits. If error occurs again, contact a 
qualified garage door professional.

7

Door reverses or 
won’t open or close

Encoder has detected an 
error

Check for obstruction or binding of the garage door. If error occurs 
again, contact a qualified garage door professional.

TROUBLESHOOTING

Number of 

Beeps

Condition

Cause

Remedy

2

Low Battery

Battery is low

Check that AC power is connected and allow battery to charge. 
It will take approximately 10 hours to charge the battery. 

4

No Capacity

Battery is no longer 
holding a charge.

Replace battery now.

5

Battery Shorted

Battery is internally 
shorted or battery leads 
are shorted.

Check battery wires for shorting. If wires are OK, replace battery 
now. 

Battery Troubleshooting

These conditions occur when battery backup is installed, and the door is stopped in the open position. 
Feedback is given via an audible alarm.

Summary of Contents for ULTRA 900

Page 1: ...age 7 Programming Keypad Codes page 8 Setting Up the Wall Station page 9 Maintenance page 11 Installing Replacing the Battery Back Up page 12 Troubleshooting page 13 Warranty page 14 Installer s Conta...

Page 2: ...the door open Weak or broken springs are capable of increasing the rate of door closure and increasing the risk of severe injury or death 7 KEEP GARAGE DOORS PROPERLY BALANCED See user s manual An imp...

Page 3: ...le is encountered the door will stop and reverse to open and the opener s light flash four times If the safety beam is interrupted during closing the door will stop and reverse to open and the opener...

Page 4: ...completely closed When the Vacation Lock is activated the remote controls can close the door but not open it The door can still be opened or closed by using the wall station s UP DOWN ARROW pushbutton...

Page 5: ...a horizontal position with the floor and stop as soon as the red light on the receiver lights solid The beam is now properly aligned NOTE If the receiver s red light remains off check for 1 Dirt on th...

Page 6: ...MINE THE SPOT WHERE THE DOOR OPENS ADJUSTING THE OPEN LIMIT DOWN UP EXAMINE THE SPOT WHERE DOOR CLOSES ADJUSTING THE CLOSE LIMIT NOTICE This device complies with Part 15 of the FCC Rules and with RSS...

Page 7: ...ener determines that there is an obstruction if a higher than expected amount of force is detected during a door cycle If an obstruction is encountered during a closing cycle the opener and door will...

Page 8: ...1 Before testing the remote control straighten out the opener s antenna wire so it points up 2 Stand clear of the door press the remote control s button and verify that the opener starts PRESS THE RE...

Page 9: ...e batteries Properly dispose of old batteries Many electronic stores and supermarkets have battery recycling bins Alkaline batteries can be safely disposed of with normal household waste Never dispose...

Page 10: ...bottom LED indicates the state of the Wi Fi connection and device Test Wi Fi Signal Strength with Your Smart Phone If you have 2 or 3 bars on your phone from the Wi Fi network the signal is strong an...

Page 11: ...specified devices Add Your Device You ll need to be near the Wall Station to add your devices garage door and light Begin by tapping the plus sign at the bottom right of the screen The app will walk y...

Page 12: ...e page 5 3 Perform the Safety Reversal System Test see page 6 Every 6 Months Check the belt or chain tension For belt drive rails examine the length of the tension spring in the traveler It should be...

Page 13: ...LE CHAIN TIGHTEN CHAIN LOOSEN ADJUSTING A CHAIN DRIVE Installing Replacing the Battery Back Up 1 Loosen the four 4 housing screws and remove the housing 2 Remove one 1 screw from the LED panel beneath...

Page 14: ...to exit vacation mode 6 Limit error Down limit and up limit are set too close together Re set the open and close limits If error occurs again contact a qualified garage door professional 7 Door rever...

Page 15: ...this warranty This warranty does not apply to damage to the product from negligence abuse abnormal usage misuse accidents normal wear or tear or due to failure to follow Seller s instructions or arisi...

Page 16: ......

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