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If troubleshooting does not include or resolve your situation, feel free to
contact for technical assistance.
PROBLEM
POSSIBLE CAUSE
Solutions
UPS can't operate
switching on.
No lights on,
no warning sound
Power source mistake or low
battery power
Check the main power connection
If operating with battery power,
ensure enough charging time for UPS
Time of pressing the button is
too short
Press and hold the "ON" button for
a longer duration
Output short circuit or overload
on UPS
Turn off UPS and take off all load
Check for any potential internal short circuit
Then attempt to turn on UPS again
Hardware failure
Contact for technical assistance
Battery out of order
Replace battery or contact for technical assistance
UPS always remain on
battery-mode regardless of
main power connection
No power source input
Check the main power source and cable
Fuse melted or Circuit breaker tripped
Reset the breaker or replace the fuse
(spare fuse is in UPS inlet.) then restart the UPS
The main voltage is out of the
UPS input range
UPS function normally,
check your main power voltage
Overload/Fault indicator lit
or constant buzzer beeping
UPS load exceed the capacity
UPS overloading
Remove or shut down the less essential load
Battery mode duration
below expectation
Batteries aren't fully charged
Batteries are worn out or faulted
Ensure enough recharge time for UPS
Run a self-test to check battery status
Replace UPS battery if the problem remains
The charger is out of order
Contact for technical assistance
Green mode enabled
No-load or light load shutdown engaged
Operation normal
Turn off green mode to disable such function
The battery fault indicator
occurred
Battery not connected
Check the UPS batteries;
make sure they are well connected
Battery out of order or damaged
Replace battery
APP-B Technical Specifications
Model
1025AP
1200AP
1500AP
2000AP
3000AP
Configuration
Capacity (VA)
1025 VA
1200 VA
1500 VA
2000 VA
3000 VA
Capacity (Watts)
615 W
720 W
900 W
1200 W
1800 W
Form
Tower Type
Input
Voltage
100 / 110 / 120 VAC or 220 / 230 / 240 VAC
Input Voltage Range
75 - 150 or 165 - 300 VAC
Input Frequency Range
50 Hz / 60 Hz (Auto Sensing)
Output
Waveform
(Battery-Mode)
Simulated Sine Wave
Voltage
100 / 110 / 120 VAC or 220 / 230 / 240 VAC
