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Troubleshooting
01.4IB.48080
Ch 7 Troubleshooting
Table H Troubleshooting
Symptom
Likely Cause(s)
Possible Solutions
EcoVisor
™
LED’s not illuminated
Power connected incorrectly
Verify connections to unit, see
Ch 4 Installation, B. Electrical Connection
COM LED flashing amber, unit not
responding
Firmware corrupt or no firmware
present
Upload most current firmware, see
Ch 6 Maintenance, D. Firmware Update
for procedure
Dust level not zero after cleaning
Unit not zeroed after cleaning
Ensure window is clean and zero the
dust level, see
No relative humidity or temperature
readings
RH/T sensor not fully inserted
Remove and reinsert the sensor,
ensuring retaining clip is engaged.
See
and Temperature Sensor, 2) Sensor
RH/T sensor damaged
Replace sensor, see
A. Humidity and Temperature Sensor,
Unable to communicate with the
EcoVisor
Cable improperly connected
Disconnect and reconnect the cable
Incorrect baud rate and/or slave ID
Verify that communications settings
are correct. If problem persists,
restore device to defaults as per
Ch 6 Maintenance, C. Factory Reset
.
Then follow
to restore the desired
communications settings.
Sudden large jump in dust
measurement
Physical object obstructing optical path
Inspect the unit to see if something
has fallen into the optical path, if so,
remove it and take steps to prevent
similar problems in the future.