Pontiac 2002 Grand Prix, Owner'S Manual, Page: 363 / 374

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Section 8 Customer Assistance Information
Here you will find out how to contact Pontiac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
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2 Pontiac Cares
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2 What Makes Up Pontiac Cares?
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3 Customer Satisfaction Procedure
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5 Customer Assistance for Text Telephone
(TTY) Users
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5 Customer Assistance Offices
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6 GM Mobility Program for Persons
with Disabilities
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6 Pontiac Roadside Assistance Program
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8 Canadian Roadside Assistance
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8 Courtesy Transportation
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10 Warranty Information
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10 Reporting Safety Defects to the United
States Government
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11 Reporting Safety Defects to the
Canadian Government
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11 Reporting Safety Defects to General Motors