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User Guide

SoundPoint

®

IP 600/601 SIP 3.0

SoundPoint

®

IP

600/601 SIP

Menu

Voice Mail

Do Not Disturb

Hold

Del

Sel

Forward

Conference

Transfer

Call Lists

Speed Dial

Time & Date

Redial

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

U

SE

R

G

U

ID

E

December, 2007

with SoundPoint

®

IP Expansion

Module for SoundPoint

®

IP 601

1
2
3
...
»

Summary of Contents for SoundPoint IP 600

Page 1: ...00 601 SIP Menu VoiceMail DoNotDisturb Hold Del Sel Forward Conference Transfer CallLists SpeedDial Time Date Redial 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC USER GUIDE December 2007 with SoundPoint IP Expansion Module for SoundPoint IP 601 ...

Page 2: ...all 7 Answering a Call 8 Call Hold and Resume 8 Multiple Calls on Hold 8 Microphone Mute 8 General Key Use 9 Local Conferencing 9 Splitting a Conference 10 Transferring a Call 10 Call Timer 10 Ending a Call 10 Redial 10 Call Forwarding 11 Volume Adjustment 11 Do Not Disturb 11 Time and Date 12 Headset Memory Mode 12 Headset Hookswitch 12 Display Contrast 12 Ring Type 13 Call Lists 13 Contact Direc...

Page 3: ...atures 28 To Place a Call 29 To Answer a Call 29 Display Contrast 29 Speed Dial 29 Troubleshooting 30 Safety and Compliance 31 Part 15 Rules 31 Class B Digital Device or Peripheral 32 Modifications 32 Installation Instructions 32 Plug Acts as Disconnect Device 32 Industry Canada IC 32 CE VCCI Mark 32 Polycom Limited Warranty and Limitation Liability 33 Exclusions 33 Warranty Exclusive 34 Service A...

Page 4: ...IP for more information As well be sure to read the Parts List and the Safety Notices section in this guide before you set up the SoundPoint IP 600 601 SIP phone Introduction Parts List The following items are included in your SoundPoint IP 600 601 SIP package Check this list before installation to ensure that you have received each item If you are missing any items please contact your system admi...

Page 5: ...ces between the DC voltages required by the SoundPoint IP 600 and IP 601 Requires a 12VDC rated power adapter as supplied in the original packaging Power over Ethernet under the IEEE802 3af standard also supplies sufficient wattage to power the SoundPoint IP 600 phone without use of the adapter above SoundPoint IP 601 Requires a 24VDC rated power adapter as supplied in the original packaging The 2...

Page 6: ...ll or hub switch device port Connect the DC plug on the AC wall adapter to the DC jack marked on the phone In Line Power Option If the phone is connected to a compat ible Ethernet switch that can provide in line power the phone will use that power option Simply plug the sup plied Network cable between the LAN jack on the phone and an available Power and Data port on the In Line Power switch Option...

Page 7: ...ck on the back of the phone 2 Connect the headset optional accessory to the headset jack on the back of the phone 1 Place all cords in the recessed area above the modular jacks as shown 2 Align the two protrusions on the bracket with their corresponding holes in the phone and snap them to gether to lock the base to the phone For information on headsets please visit www polycom com and choose the S...

Page 8: ...tures using these keys Dial Pad These 12 keys provide the 10 digits alphabetic and special characters available in context sensitive applications Display Control Keys Use the arrow keys to scroll through the displayed information Hold Hookswitch Speaker For ringer and hands free audio output Indicator This will alert you to incoming calls new messages and other events Graphic Display Shows informa...

Page 9: ...u Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Applications CallLists Conference Transfer Redial Transfer of current call to third party Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Applications CallLists Conferenc...

Page 10: ...ne 2 Dial the desired number Using the Headset 1 With the optional headset connected press any assigned line key Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDistu ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 or NewCall to obtain dial tone 2 Dial the desire...

Page 11: ...F 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 or the Hold soft key The call will be placed on hold and this will be indicated on the display Press the Resume soft key or the line key to retrieve the call Incoming calls may be ignored by pressing the Reject soft key or Hold Del Sel Conference 1...

Page 12: ...tory 5 To enter text using the dialpad press the number keys one or more times For example for A press 2 and for C press 222 When in text entry mode the display title will show whether keys will generate numbers 1 upper case A or lower case a characters and the 1 A a soft key can change this 1 During a call press 1 5 JKL 4 GHI 8 TUV 7 PQRS 0 OPER 2 ABC ABC 2 1 5 4 JKL GHI TUV 8 7 OPER PQRS 0 Appli...

Page 13: ...2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Message DoNotDis ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV WXYZ PQRS if in Hands free Mode or Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER ...

Page 14: ...adjust handset headset and hands free speaker volume during a call Pressing these keys in idle state adjusts the ringer volume Do Not Disturb Press Hold Del Sel 3 DEF 6 MNO 9 WXYZ Hold Del Sel Menu Messages DoNotDisturb DEF 3 MNO 6 WXYZ 9 to prevent the phone from ringing on incoming calls A flashing icon and text on the display indicates that Do Not Disturb is on Calls received while Do Not Distu...

Page 15: ...il DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 to return to the main menu Subsequent calls to or from this phone using the headset will cause the headset key to flash Pressing the line keys or the Answer soft key to receive a call will now connect to the user s headset automati cally Repeat steps 1 3 and select Disable to turn Headset Memory Mode off Display Contrast To...

Page 16: ...ve call lists from the idle display Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transfer Redial for Placed Calls Press Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MN...

Page 17: ...ntacts 4 Successful matches can be dialed from the resulting screen Contacts can be easily added from Call Lists See Call Lists for more information You may have read access to portions of your corporate directory through your phone The contacts that you can see are determined by your system administrator You can add contacts from the corporate directory to your local contact directory 5 Ring Type...

Page 18: ...ou enter appear on the second line of the graphic display The entries whose last name begin with the characters that you entered or are alphabetically next to the characters that you entered appear on the graphic display Add Contacts From Corporate Directory 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services CallLists BuddyS...

Page 19: ...s unassigned A new empty entry in the directory will automatically be opened allowing contact information to be added 2 If a speed dial index already exists delete it by pressing the Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 the Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 W...

Page 20: ...Typically the top most line key is reserved for the principle directory number of the phone Depending on how your phone is configured the display could resemble one of the displays shown Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transfer Redial Ho...

Page 21: ... of three In the example case illustrated another out bound call can be placed on the same first line Press Hold during the first call and press NewCall to obtain dial tone and a new call appearance for a second call Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services...

Page 22: ...sage Waiting Indicator LED on the front of the phone and optionally a visual notification on the display Individual line indicators reflect voice or text messages left on that line useful if multiple lines are in use A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the message center To listen to voice messages 1 Press Hold Del Sel...

Page 23: ...n press Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Directories Services CallLists BuddyStatus MyStatus Redial ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 to return to the idle dis play Incoming calls from this contact will now have a distinctive ringing pattern This feature is local to the phone and may be overridden by server settings Contact your system ...

Page 24: ...reboot the phone Simultaneously press and hold the Mes sages Microphone Mute and Volume keys see figure for more than 3 seconds or until a beep is heard Press Hold Del Sel 3 DEF 5 JKL 6 MNO 8 TUV 9 WXYZ 0 OPER 2 ABC Hold Del Sel Menu Messages DoNotDisturb ABC 2 DEF 3 5 MNO JKL 6 TUV 8 WXYZ 9 OPER 0 and select Settings Advanced Restart Phone the user pass word is required to access this menu The re...

Page 25: ... updated in real time Each phone can also be watched by up to eight other phones If your SoundPoint IP 600 601 SIP phone is configured to work with Microsoft Office Live Communications Server 2005 the behavior of the presence setting and buddy lists is different For more information contact your system administrator To view and change your presence settings 1 Do one of the following steps Press Ho...

Page 26: ... 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 or the Exit soft key repeatedly to return to the idle dis play To block or unblock a contact from buddy list 1 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER P...

Page 27: ... your presence 6 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 or the Exit soft key repeatedly to return to the idle display To view and change your privacy list To view and change your presence sett...

Page 28: ...25 SoundPoint IP Expansion Module ...

Page 29: ... programmed for speed dials or direc tory numbers DN Installation and configuration of the SoundPoint IP Expansion Module is easy since power and signaling are taken from the host SoundPoint IP 601 phone upon connection No extra wires or power supplies are required for the SoundPoint IP Expansion Module Parts List The following items are included in your SoundPoint IP Expansion Module pack age Che...

Page 30: ...the SoundPoint IP 601 phone and slide it downwards until it clicks into position Connect the Base Stand by aligning the two protrusions on the stand to the holes on the back of the ExMod and snap it into place Hold Del Sel 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Confer...

Page 31: ...e Activity and Remote User Status BLF and Presence Base Stand Infrared Lens Power is automatically transferred from the host SoundPoint IP 601 phone to the SoundPoint IP Expansion Module s upon connection Units may be plugged in and unplugged hot swapped at any time to a live Sound Point IP 601 host phone To connect up to three SoundPoint IP Expansion Modules together repeat steps and Hold Del Sel...

Page 32: ...th line keys that are assigned Up or Down status Pressing the Up or Down line keys will increase or decrease the display contrast 3 Press the Ok or Cancel soft keys on the phone to accept or reject changes 4 Press Hold Del Sel Conference 1 3 DEF 5 JKL 4 GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Del Sel Directories Services CallLists BuddyStatus MyStatus Redial Menu Messages DoNotDisturb ABC ...

Page 33: ... Dial Tone above Verify contrast adjustment Follow the instructions in this User Guide to readjust the contrast to a darker level Reboot the phone to obtain a default level of contrast follow the instruc tions in this User Guide Verify successful outbound or inbound calling Place a call to the phone under in vestigation check that the display indicates incoming call information Lift the handset En...

Page 34: ...GHI 6 MNO 8 TUV 7 PQRS 9 WXYZ 0 OPER 2 ABC Hold Menu Messages DoNotDisturb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 Directories Services Conference Transfer Redial followed by System Status and Network Status Scroll down to verify LAN port is Active Reboot the phone to attempt recon nection to the network No Ringing Verify incoming ring setting and volume levels Adjust the ringin...

Page 35: ...to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential instal lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful inter ference to radio communication...

Page 36: ...of the pack age Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom The repaired or replaced item will be shipped to the Customer at Polycom s expense not later than thirty 30 days after Polycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to the Customer Polycom will not be liabl...

Page 37: ...ions and exclu sions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law Limitations of Liability Disclaimer IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S...

Page 38: ...D ERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CON TRACT TORT OR OTHERWISE ARIS ING FROM OUT OF OR IN CONNEC TION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Copyright Notice This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California U S A and by the laws of the United States excluding their confli...

Page 39: ...7 Polycom Inc All Rights Reserved Polycom SoundPoint and the Polycom logo design are registered trademarks of Polycom Inc in the U S and various countries All other trademarks are the property of their respective companies 1725 11621 001 Rev E Ca Spe Time Redial ...

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